Arby's review: customer service ( 1 comment)

I was hurried by the staff to begin with when I came in, no customers in the store to order but me, when I got my order I asked for ketchup and was brushed off with a "there over there" as if I should have known, I saw that I had curly fries in my bag, I asked for regular fries, and was told they didn't have them, I asked how long ago did they stop offering them, and the server (Stephanie) with a very rude and angry voice told me that in her five years of working there they haven't served them, now I knew I had the home fries at this location, I live right down the street, I told her she didn't have to be so rude, and in a condescending voice she said sorry, not meaning a word of it, so I asked her name and said I will make a complaint. I felt uneasy, not welcomed and attacked, I will never go back there again.