Applebee's Restaurants Customer Service


Applebee's Restaurants LLC

8140 Ward Parkway
Kansas City
United States - 64114

Customer Support Phone Numbers

Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM

Applebee's Restaurants Complaints & Reviews

Applebee's Restaurants / entire meal

Apr 21, 2019

Needed to ask for napkins, fork and knife. No refill on drinks. Meal #1 made as ordered. Meal #2 salad never arrived and no pink burger was pink. Meal #3 crunchy fries on steak were sauteed and potatoes cold. Meal #4 bbq sauce asked to be on side covered shrimp and chicken was cold. My son...

Applebee's / false information

Apr 18, 2019

If I could give a lower star I would!! So I work in the corporate world and normally the management team meets for games in Tampa bars or restaurants to watch a game and release some stress from work. It was my turn to pick a place. My mistake was to count on my local Applebees, allow me...

Applebee's Restaurants / family discrimination

Apr 10, 2019

I heard a child crying- I saw the mother trying to comfort the child as the child was probably hungry or wanted something. The waitress had been serving the table with all politeness before I heard the comment that offended me. - (2 women and 1 children 15 months and 1 infant). This same...

Applebee's Restaurants / improper management

Mar 10, 2019

Isn't it against your company policy for employees to stay until 4 in the morning drinking and then leave driving? I would like to remain anonymous, but I am tired of my wife coming home drunk every single night from your phenix city locations. Every employee including the manager...

Applebee's Restaurants / service

Feb 4, 2019

Since I am an employee, this is a complaint regarding other employees. My first day of work, I was swore at and talked down to. I also witnessed the training bartender throwing empty bottles into the trash, disregard measuring tools for drinks and dump ice and pop into the trash as well. I...

Applebee's Restaurants / bottled water

Jan 26, 2019

Seriously!! Adrian Michigan is having problems with their water supply, but after complaining that my glass of water tasted like chlorine hey brought me a bottle of Ice Mtn which goes for $ 0.41, and charged me $2.00!! While I understand they need to cover their costs, making this more...

Applebee's Restaurants / service in restaurant

Jan 22, 2019

We went the Applebee's in Wytheville, VA on Saturday, January 18, 2019. We arrived there at 5:20 p.m. and were seated in a booth next to hostess station and definitely not crowded. After sitting there for 30 minutes and no one acknowledging that we were there, I stopped the hostess and...

Applebee's Restaurants / service/kitchen/cleaning tables

Jan 12, 2019

I was at Applebee's in Springfield, Ohio last night. It took forever for our waitress to get to our table to take our drink order. Granted she came from all the way across the restaurant due to a couple issues going on in the restaurant like food being cold and complaints from other people...

Applebee's Restaurant / unethical behavior

Jan 5, 2019

I am a regular customer at Applebee's I love the food and the servers are the best... However I have a problem with the manager he is very sexist!!! Very inappropriate with the female workers I have witnessed this on plenty of occasions! As a matter of fact today 01/05/2019 I left in...

Applebee's Restaurants / salad not made the way it was advertised

Jan 3, 2019

took my wife and granddaughters to applebees on Friday, Dec. 28, 2018. I ordered the thai shrimp salad. menu said that it is made with Asian greens. it came out made with romaine lettuce. when I asked the manager about it, I was told that this is the way they are made now. problem is, I...

Applebee's Restaurants / bartender cussing, berating apparently a friend/local person to the bar.

Dec 21, 2018

I just had a late lunch at the odenton Maryland (Waugh chapel) Applebee's, I walked in, was barely greeted as I sat at the bar. The bartender came around the corner talking about how (excuse the term) retarded someone that was apparently a frequent in the bar was. Then he began to...

Applebee's Restaurants / salad preparation

Dec 16, 2018

I Ordered the two for 25. and chose the two salads for appetizer. I found mud on lettuce in the salad I was eating for dinner om Dec.16, 2018. the manager offered to remove the cost of the salad. I don't believe I should have had to pay for the entire dinner since my appetite was ruined. I...

Applebee's Restaurants / service

Dec 15, 2018

Yesterday afternoon I took my friend to the applebees on commercial way in Spring Hill fl . We were sitting in the high tops closer to the kitchen our food came out and both of our potatoes were rock hard . The host that was extremely nice heard me say something to my friend and wa...

Applebee's Restaurants / the overall restaurant in wilson nc

Dec 11, 2018

Took my Mom and niece and nephew there for lunch on Monday 12/10/18. Walked in the hostess greeted us. There was a person with red hair head on bar. I asked the hostess if that person was drunk and passed out. She explained that she was studying. I said shouldn't she be working? The...

Applebee's Restaurant in Lake Delton WI / dicks painted onto xmas decorations in the window

Dec 9, 2018

The applebees in wisconsin dells thought it would be funny if they drew penises onto their xmas decorations they painted in the window on the front door. I am absolutely disgusted a family restaurant would allow this. When we asked the GM about he just said it was a servers idea and they...

Applebee's Restaurants / food

Dec 2, 2018

Ordered our food. We were there a good 30 mintutes before a party of about 20 showed up. They got there appetizers before our food came out. I had a party of 6 we had pasta steak 2 hamburgers and chicken and shrimp and wings The food was cold. We sent it back. The party of 20 got there...

Applebee's Restaurants / product /customer service

Nov 28, 2018

Well for starters i just had a tragety in my life my mom just died from cancer that afternoon and me and my husband and my pastor and wife went to get a bit to eat at the restaurant that me and my mom had lunch together often and whn we first arrived not busy at all it took several minute...

Applebee's Restaurants / service

Nov 12, 2018

11/12/18 I took my daughter for her 26th birthday to her favorite restaurant, Applebees. We have celebrated her family birthday here since she was little. When we went into the restaurant Mt. Laurel, NJ, I informed the server it was my daughter's birthday and when we ordeeed dessert...

Applebee's Restaurants / the manager was so rude and disrespectful

Nov 11, 2018

Me and my husband was having dinner last nite and the waitress who was nice id us n went to get out drinks the manager on that nite jus came into us didn't ask how our nite was going but came up being rude asking us question that didn't concern her well needless to say we didn't have our...

Applebee's Restaurants / unprofessional service

Nov 10, 2018

My family and I had dinner at Applebee's in Statesville (115 Glenway Dr. Statesville, NC, 28677) tonight, and it was not a very pleasant experience for us. The waitress was not unfriendly but she's not professional at all. As soon as we got our drinks, we had received our bill. Is getting...

Applebee's Restaurants / service was bad

Nov 10, 2018

We went to the Applebees on Odana rd in Madison Wi and first we had to wait at least 10 min. for someone to wait on us, then he brought me the wrong beer, then after another 10 minutes went by he informed us he forgot to put our order in. When I ordered my beer I told him I also wanted a...

Applebee's Restaurants / manager names wayne

Nov 5, 2018

My husband works for this company and has for almost a year now. Earlier in the year they had a manager named Wayne join and he wasn't aware I was my husbands wife. While eating with my kids and friends Wayne kept walking past our table then at one point proceeded to stop and make sexual...

Applebee's Restaurants / the manager. irene

Nov 3, 2018

My wife and I(my wife works for applebees) went to go eat there. As we went up to the host table to get seated my wife noticed that there was not a host anywhere around. As an employee there, she decided to go to the back area to find someone who could help us. When she got to the back she...

Applebees / terrible brisket quesadilla; bad food at applebees

Oct 25, 2018

Today - thursday - oct 25 I went on line to look at your menu - I got interested to try the brisket quesadilla... When I got it home I found all of the scant brisket was concentrated in the center ; as well as the other ingredients!... At the edges there was at least 1/2 inch of nothing...

Applebee's/Manitowoc, Wisconsin / no service

Oct 23, 2018

We stopped by the restaurant about 8:00 on Friday October 18th, 2018 greeted by the server. He asked if he could wipe off the table and we waited. The table was very wet and we waited until my husband asked if they could dry it off. We got our menu's and then no waiter or waitress came...

Applebee's Restaurants / floors

Oct 22, 2018

Hello. This is actually a complaint that was corrected 100%..Me and my home group met at Applebees every Thursday and Friday sometimes Sundays. We usually meet up at around 1:30 or 2pm. At first the floors were very filthy with food crumbs left behind from the day before. The bathroom...

Applebee's Restaurants / service

Oct 20, 2018

My husband and I went to Applebee's on 5082 Airport Pulling Road, Naples, FL 34105 on 10/20/18 at 1:38 pm. We ordered one Oriental Chicken Salad w/Fried Chicken and 2 sodas. We received both sodas quickly. However, the Oriental Chicken Salad took almost 1/2 hour. That we feel was ridiculous! I...

Applebee's Restaurants / food

Oct 17, 2018

ordered Applebee's to go on 10/17/18 at the Glendale, WI 53217 location. We ordered the 2 for $20 options with 2 side salads, three cheese chicken penne pasta, and bourbon chicken and shrimp. First I ordered extra dressing with one of the salads, instead I didn't receive any dressing at...

Applebee's Restaurants / restaurant

Oct 15, 2018

My husband and I went to applebees last night October 14th between 4pm-5pm. The second we walked in we were regretting it. The restaurant was dirty, and stuffy. There were people getting up and walking out because the wait was so ridiculously long. We waited about 15 minutes just for our...

Applebee's Restaurants / no employees!!! no one working!!!

Oct 14, 2018

I came to Applebee's on Oct. 14 2018, on 3895 Hacks Cross Memphis TN 38125. There was no hostess, we waited at the door for over 8 mins than decided to seat ourselves. We sat at the bar area, and once again no service! I had to get my own menus and still no one came! I eventually sat at...

Applebee's Restaurants / mankato minnesota applebees manager linda

Oct 14, 2018

Me and my family of six walked into Apple Bee's like we do every sunday, only to be greeted by a staff member mean mugging us and look us up and down asking if we want to sit, then we were rudely seated at a table where we opened up our silverware only to be greated by dirty silverware all...

Applebee's Restaurants / customer service

Oct 13, 2018

On Oct.12, 2018, my family and I went to Applebee's on 1005 NW 13th st. in Gainesville Florida. I walked in Applebee's with 10 (20) we ordered our meal and our total came up 81.71 my husband paid the bill. I asked the waitress for change for a 20, so I could leave a tip she took my 20 and...

Applebee's Restaurants / injury

Oct 13, 2018

I was visiting your Detroit location for a business conference 2 weeks ago. I purchased a chicken sandwich and broke part of my tooth. After reporting to your managers the next day, completing an injury report, calling to follow up on the report, I have gotten nothing but the run around...

Applebee's Restaurants / your oriental chicken salad

Oct 12, 2018

You advertise a nice lovely bowl of Oriental Chicken Salad, but when it came to me, it was a small children's portion. This is obviously false advertising. It never used to be that way. I won't go back unless this is remedied. One other thing, this summer while we were eating, there were many...

Applebee's Restaurant, McKinley Parkway. Blasdell, NY 14219 / two for $20 promotion

Oct 12, 2018

I've been seeing your television commercial for the 2 for $20/two appetizers, two entrees and two desserts and decided to take my granddaughter there last night for dinner. The waitress corrected me and said it was one appetizer to split, two entrees and no desserts. I called the manager...

Applebee's Restaurants / bbq ribs

Oct 11, 2018

I spent $58.88 on 4 BBQ RIB MEALS today I've never been so disappointed in my meals from Applebee's but today was just terrible.the ribs were dry and burnt, I received sides that were not even the sides I ordered.I live 15 minutes away or I would have taken them back to them! I had family...

Applebee's Restaurants / waiter

Oct 9, 2018

My family had dinner at Applebee's in Tonawanda NY and the waiter was extremely rude... Whenever we asked for something or another drink he would act like it was a huge inconvenience and he never told us about the drink specials and we saw the sign on the table that said we get a free...

Applebee's Restaurants / service

Oct 5, 2018

Was rudely taken care of last night by staff. Service was great until we was told after having three of the $1 zombie drinks that our server wasnt aloud to serve us anymore. When I spoke to the manager, she said there was a three drink policy, I myself have worked at this specific location...

[Resolved] Applebee's Restaurants / the food was cold the service was as well

Oct 2, 2018

My family and I went to the Waynesboro Va location and was greeted...we were seated. We had to wait for drink order it took 30 min before we got someone to take our drink order... We finally got drinks then water another 30 min to order our food. When the food came it was over cooked and...

Applebee's Restaurants / environment complaint

Sep 30, 2018

Today my family and I went to applebees for a nice family lunch. As we approached the front door to walk in the actual restaurant, there was a door cover themed halloween, in which was horrible. It represent blood and hand prints. I was going to walk out but I figure maybe it was just on...