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Amazon.com Customer Service Contacts

1200 12th Ave S Ste 1200
Seattle, Washington
United States - 98144

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Amazon.com Complaints & Reviews

Amazon.comMembership

I am a small business owner trying to stay in some sort of business through this pandemic and the 1st time I use the site I cant. Order of $500 is gone. specials gone same day delivery gone. I am so upset I wasted an entire day and now I have to run around town fighting Christmas buyers risking Covid anyway and for being fraud you charged 1.51.

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    Amazon.comAmazon prime

    Amazon has known that their Prime video page cannot be viewed on iPad for months but I've not been able to get any information from "customer service" other than it's iPad's fault and then, when pushed, we're working on it with no estimated time of completion. Now, today, Prime video is not working at all and I'm told by technical "customer service" that there is a glitch and that I should be ok with it because it's "free." I pay for membership so this free circular logic makes no sense.

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      Amazon.comOrder # [protected]

      I ordered these stools an I am very happy with the style and strength.
      The problem I have is that there are no seats, I have tried to get this taken care of in yje most reasonable way {just send me the seats} but no they want the stools sent back so they can send new ones.
      That is just downright dumb/ It is obvious they have seats for the stools or they could not send out a new order.
      Also I no longer have the boxes or paperwork for them, figuring I only needed the seats I got rid of the huge boxes.
      The question remains... Why can't I just get my four seats?

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        Nov 24, 2020

        Amazon — Gift card

        I have a student amazon account that I usually use. I closed out the email connected to my amazon student...

        Nov 20, 2020

        Amazon.com — Fraud Charge

        On 7/13/2020 I received an email regarding an order that I placed. I knew that I had not placed an order and...

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        Amazon.comAmazon prime 2t63d amazon.com/bill wa (unethical charges)

        My Son-in-law, Zayne Carrington Hooker, is being charged and I'm being charged, we are both paying $8.99 for Starz. We have the same service, he was already paying for it, now I have been paying for it since August as well. I wondered why it didn't ask me to set up an accountant and password! Please refund to my account the Money I have paid each month by my debit card. [protected] August through November 2020!

        Jeanne L. Hoepner
        276 Woodlawn Academy Rd.
        Chatham, VA 24531
        [protected]

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          Amazon.comRefuses to refund for authorized returned item

          Amazon authorized the return of a damaged electric frying pan. Amazon arranged for and had it picked up by UPS. Amazon's own website shows the item was picked up. Product was delivered to Amazon on July 23, 2020. Amazon denies receiving product. UPS provided proof of delivery and this was provided to Amazon 3 times. Amazon continues to deny receiving the item in spite of UPS proof of delivery and refuses to remove this charge from my credit card. They owe me $58.19

          Refuses to refund for authorized returned item
          Refuses to refund for authorized returned item
          Refuses to refund for authorized returned item

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            Amazon.comRally and roar foosball table games

            On 10/30/20 I checked the price for this product and it was $48.71. I went back today and the price was $81.36. I called Amazon to see why they double the price in less than a month and they could not tell me anything. I called Rally and Roar customer service, and I was on hold for 1 hour and 30 minutes. When the representative came on, I asked her why the prices double. She said that they did not have anything to do, it was the retailer. I asked for the phone number, but she did not have it. How can it be possible that in less than a month prices go up (double)?

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              Chinatera LimitedDiamond paintings

              I order 3 daimond paintings thru pen pal on 10/3/2020 and I have not recived them yet the tracking number is 47067edsdun69352 I would like my paintings oe the money put back into my account my email address is [protected]@gmail.com I enjoy doing the painting seeing I am disable and im a 70 year old women I hope to hear from you soon thank you

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                Amazon.comI haven't receive my item and payment has been made.

                Invoice number: c14693150457936.1
                Transaction ID: 9J5179580R8416817
                payment method: mastercard

                I have bought some Diamond Art Item with Chinatera Limited since 24 October 2020 and i still have not receive my item until now. I can't track my order.

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                  Amazon.comaudible*281tg0921

                  Please caqncel this perscription. I cancelled but you continue to deduct from my account: Audible*281TG0921 Amzn.com/bill NJ S380314341485526 CARD 3374

                  Pls. cancell this subscription.

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                    Amazon.comUnknown charge on my credit card

                    I Have an unknow charge on my credit card for 125.02$ for Amzn.com/bill WA. this happened on the 3rd of November, I dont know why I got charged for this, I didnt buy anything that day.
                    I got a Product shipped that day, but that was ALREADY paid. The ID of Amazon's charge is 283IQ6AH2 .
                    I want a full refund of what was charged and an explanaition of why that charge appeared without permission on my credit card

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                      Amazon.comUnauthorised withdrawal from my account

                      Money was taken out of my bank for no reason $127.o3. please tell me why. My wife nor i have ordered anything for this amount. Please explain. I'm on a fixed income, so every dollar counts for me and my wife. I don't ever remember authorizing amazon to take money from me without a purchase. I need this money refunded immediately or at least a reason for taking it.

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                        Nov 02, 2020

                        Amazon.com — Delivery driver lic# c71274t

                        We continuously have amazon vans blocking the alley way to the garage entrances of Radius & Ascent...

                        Amazon.comUnauthorized credit card charges

                        Had a $13.87 withdrawal from my bank account that i'm not sure I did plus I don't even know what it was for... Thank you so much. If and when I order something from amazon I always make sure I write it down as far as what I ordered, how much it cost, when I placed the order and when to expect it to be delivered so I can't understand why I can't remember what I ordered

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                          Amazon.comFraudulent charges to my bank account

                          I stopped buying from amazon last may as I had enough. I told them as they have poor security as to people charging on other peoples account. I checked my bank account this morning, and they are doing to again, I called customer service, tols them I only buy now from ebay and they noticed I have not bought a thing from them close to a year. They stated there was nothing they could do, as they didnt have anything to show, and said to call the bank and stop payment, its bad enough that when you call them you cant understand them as they don't talk english. Good bye amazon, hello ebay or even go to walmart!

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                            Amazon.comUnauthorized monthly billing to my credit card. John Kouklis [protected]

                            For no reason, my VISA card is charged 14.31 every month,
                            I need for you to knock it off.
                            09/12 2469216LG2XH9G931 — is recent entry.

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                              Amazon UKVerbal asult by delivery person

                              Your delivery driver did not want to walk up 11 steps, pretended that the door was not working, even though I have had deliveries the day before and in the morning I went to the security door to tell him there was nothing wrong he be came verbally abusive argumentative and physically threatening to me.
                              I am considering letting the police know.

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                                Amazon.comAudible con seattle wa

                                Augustine White
                                Unknown monthly charge to my account
                                Account ending in 6778

                                I am charged $16.18 per month for this (Amazon Audible Con Seattle WA) and I have no idea what it is. I do not have an active Audible account. What is this? If this cannot be explained to me as to why I should pay this every month, I want it stopped. Please let me know what this is.

                                The information is:

                                Amazon Audible Con Seattle WA
                                Audible Premium Plus
                                SHIPPING AND TAX 16.18
                                Location 1200 12th Ave South Suite 1200 WA Seattle
                                Posting Date October 17, 2020 (and previous months)

                                Thanks you,
                                Augustine White

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                                  AmazonDelivery

                                  Amazon delivery service is the absolute worst. First, my apartment complex has package lockers for the deliverers to put the packages in, but when the packages get full, instead of taking them to the front office or to your door, they leave the packages out in the open. Second, my apartment complex is next to a hotel and sometimes they leave the packages at the hotel instead of the apartment even though my address literally says Apt #XXX. I had a package that says it was delivered to a front desk or reception on 10/8/2020 but my apartment leasing office never received it. I called and complained to Amazon but they refuse to refund me my money for the package I never got or send me replacement items. Instead, they say that I have to file a police report in order for the investigation to go any further. This is completely outrageous and ridiculous!

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