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Bonanza Reviews 57

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Bonanza BONANZA Review: Excessive Fees, Unauthorized Charges, and Terrible Customer Service

I gotta tell ya, folks, I had a pretty rough time with BONANZA. I mean, I asked them to refund two charges they made on my debit card without my permission, and it was like talking to a brick wall. I swear, communicating with BONANZA is like trying to break through a steel beam with your head. It's just impossible.

So here's the deal: I closed my booth because of their excessive fees. I mean, they charged me a whopping 17% fee on a $75 sale, and when I asked them to reduce the percentage, they wouldn't budge. So I closed my booth. But then, lo and behold, I see that they took $25 out of my checking account on February 29th. And when I called the number listed with the transaction on my bank statement, I got no response from BONANZA. And then, to top it all off, they took another $11.53 out of my account. I mean, what the heck is wrong with these people?

So I sent them an email asking them to refund the charges, and what do I get in response? A ridiculous, useless email saying that they can't open an account for me because my account is high risk. I mean, seriously? I didn't even ask them to open an account for me! I asked them to refund the charges they made without my permission.

Honestly, I'm so fed up with BONANZA. I'm going to file complaints with the Better Business Bureau, the US Attorney General's Office, and the Washington State Attorney General's Office. And if that's not enough, I'll contact law enforcement in Seattle, Washington. These people can't just take money out of my account without my permission. It's just not right.

So, folks, take my advice: save yourself some money and time, and don't use BONANZA. There are plenty of other marketplaces out there that are much better. I recommend ioffer.com or ecrater.com, both of which have strong monthly traffic and a good base of buyers and sellers. And if you're into the auction format, eBid.net is a good site for that.

In conclusion, I am just speechless at the way BONANZA has treated me. It's just ridiculous.

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Bonanza Bonanza's Unethical Account Practices and Poor Customer Service

I gotta say, I'm not a fan of companies that make accounts for you without your knowledge and then make it difficult to cancel. It's just not right, you know? So when I found out that Bonanza had done just that, I was pretty upset. I mean, who do they think they are?

Anyway, I reached out to their support team to see if they could cancel the account for me, and they responded with a pretty generic email. They apologized for the trouble and said they weren't sure why I had been forced to create an account, but that they would message their techs about it. They also suggested that I wait until my purchase arrived before canceling the account, just in case I needed to contact the seller.

Now, I'm not one to mince words, so I replied to their email with a few choice comments. First of all, I called them out on their BS. They acted like they were shocked that I had ended up with an account, but we both know that's not true. They get emails like mine all the time, so they should just own up to it. I also pointed out that their suggestion to wait until my purchase arrived was a little ridiculous, since I had already contacted the seller directly. And finally, I asked them why they hadn't mentioned the option to cancel the account myself on the website.

Overall, I'm just not impressed with Bonanza. They seem more interested in making things difficult for their customers than actually helping them out. If you're thinking about using their service, I would definitely think twice.

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Bonanza Bonanza Review: Scam Alert - Fake Shipping Information and No Refunds

I recently purchased an epilator from Bonanza and was expecting it to arrive last week on Friday. However, it's already Tuesday and I still haven't received it. I reached out to customer service for a solution and was told that I should receive it today. Unfortunately, USPS came to bring me an item from another store and my epilator still didn't arrive. I asked for a refund, but the guy didn't respond.

I have to say that Bonanza seems like a scam that steals your money. They provide fake shipping information and fool potential buyers. I would recommend finding another online store if you want to deal with good service. Bonanza just fools you by bringing lies about shipping times and there's no way to get your money back. It seems like a new way to steal your money and waste your time.

I'm not the only one who has experienced this issue. I copied the emails I received from Bonanza and it's clear that many other customers have had similar problems. The shipping is bad and there are many delays.

I don't trust Bonanza anymore and I think it's better to buy from other stores. I had to waste my time and money waiting for an item that I may never receive. I hope Bonanza improves their system so that they don't make their potential clients uncomfortable.

In conclusion, I think Bonanza is a scam that takes advantage of naive people like me. I'm still asking for my money back, but it seems like Bonanza has stolen my money and made me waste my time. I would recommend finding other websites to buy from that are more honest.

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Bonanza Beware of Counterfeit Chanel Merchandise on Bonanza.com: Our Experience with Seller Simplicity01

My wife recently purchased a CHANEL Gunmetal Brooch Pin Black Crystal PISTOL Handgun 2014 Limited-Edition NIB Transaction ID: *** from Simplicity01 on Bonanza.com. Unfortunately, we later discovered that the item was a counterfeit Chanel merchandise. We were extremely disappointed with the purchase and had to go through the hassle of getting our money back.

There were several reasons why we realized that the brooch was not authentic. Firstly, the seller claimed that it was from the Chanel 2014 Dallas Collection, but the brooch was marked 2013. Secondly, the lettering on the black Chanel pouch was different from any other authentic black Chanel pouch that my wife has seen before. We have pictures to prove this. Thirdly, the seller was selling a lot of other counterfeit Chanel items, and we took screenshots of those items to prove it. I even sent the seller emails of what the REAL BACKS of the counterfeit Chanel brooches she is selling SHOULD LIKE LIKE because my wife owns them and bought them direct from Chanel! Fourthly, there were no tags or receipts provided. Lastly, we heard back from an authentication service, and the lettering in the oval Cartouche was upside down, and the marking was sloppy, not consistent with authentic Chanel merchandise.

We were extremely disappointed with our experience on Bonanza.com, and we caution others to be careful when buying high-end designer items on this site, especially from seller Simplicity01. The seller is still selling many counterfeit Chanel items, and we hope that Bonanza will take action against this seller and force them to prove the authenticity of all the items being sold.

We had to go through PayPal to get our money back, and the seller immediately refunded the total amount of the claim, which was around $600 USD. However, we believe that this further proves that the item was counterfeit Chanel merchandise. If the item was authentic, the seller would have asked to have the item returned instead of refunding the total purchase price immediately.

We were also disappointed with Bonanza.com's response to our complaint. They simply told us to call PayPal and did not take any action against the seller. The seller has a 100% feedback rating, but this does not prove anything. There is some neutral feedback for this seller, and if we could change our feedback from neutral to negative now that we know we bought a counterfeit Chanel item from this seller, the seller rating would NOT be 100%. It appears that Bonanza.com only cares about making money and not about the authenticity of the items being sold on their site.

In conclusion, we caution others to be careful when buying high-end designer items on Bonanza.com, especially from seller Simplicity01. We hope that Bonanza.com will take action against this seller and force them to prove the authenticity of all the items being sold.

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Bonanza Bonanza: A Great Platform for Selling with Outstanding Customer Support

Bonanza is an excellent platform to sell on. I am very grateful for the quick response in fixing a mistake that I made. Although their customer support may not be the fastest, it is still outstanding compared to other companies like Ebay. I never expected Bonanza to go back and fix my mistake for me, but they did, and I got results that I never expected. I have sold some things on Bonanza, and what I have sold has been flawless without any interference or heavy-handed tactics like some other companies. I have been allowed to sell with ease, without the feeling of extortion or abuse. Bonanza has treated me as their customer, and I am very pleased with their service.

I have not sold a lot on Bonanza, but I want to. The possibilities could be unlimited. I am very pleased in every aspect with Bonanza. It isn't perfect, but it is a lot better than most. The fees are next to nil, and I get so much more than what I pay for. I am sure I may have issues one day, but I cannot imagine they won't try to make it right as they always have. I feel that if I needed to complain, it would be to that other company who provides lousy customer support, policies that aid in thievery, wants to be a nanny to my business, thinks sellers are scum of the Earth, all the while paying outrageous fees. For all that and more, I want to say thank you to Bonanza. I truly get more than what I pay for... a lot more!

To those who complain, you pay nothing, but you sure demand a lot from this company that provides a platform and store without cost. Their fees are next to nil, but many of you believe they owe you the world. If you do not like them, then move off or open up a real story with real fees. And to the person who blames and believes that Bonanza should lock your store at night, what are you doing about your own security? If you feel violated or wrong, then go after the culprit, not someone who treats you as you should be treated, a third-party entity. If someone is infringing on your rights, your product, or identity, then call the police and get a lawyer and sue the villain. A landlord may give you the space for your store and a key for the door, but it is your store, your responsibility, not that landlord.

Many of you literally pay nothing for Bonanza, and you come off rather abusive believing that they should even do more for the lot of you. In all honesty, I am sure their lawyers have already laid those terms out for all of us. I think Bonanza is nice to even reach out because they could easily delete your accounts and sue some of you for liable, with good cause. If you are over 18 years of age, you, not your parents, can be held accountable for your words. Business is not a game, and if it is treated as one, you will lose every time. This company provides a platform for you to sell, it isn't your daycare provider. If you need a nanny, there is always that other company.

Anyway, Bonanza is a great company! They do a great job, and I want to say thank you!

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Bonanza Bonanza Review: BBB Rating Doesn't Tell the Whole Story

I gotta say, my experience with Bonanza was pretty negative. And it seems like a lot of other folks have had the same problem.

I mean, sure, Mark Dorsey, the VP of Bonanza, likes to brag about their "A" rating on BBB. But if you actually look at the data, it's not that impressive. Out of 14 ratings, 10 were negative, 3 were positive, and 1 was neutral. So, like, 71.4% of people had a bad experience. And that's supposed to be an A rating?

I mean, seriously, when was the last time someone got an A with 3 positives out of 14? Especially when 10 of them were negative? It just goes to show that the rating doesn't really mean anything. You gotta look at the actual data.

If you're a reasonable person, and you see that 71.4% of people had a bad experience, you're gonna think twice about doing business with that company. But if you just look at Mark's comments about the A rating, it seems like everything's hunky-dory. You gotta dig a little deeper.

Don't get me wrong, BBB is a great resource for resolving problems with a business. But their ratings don't tell the whole story. You gotta read the reviews and complaints to get a feel for how the company operates.

In my opinion, Bonanza is not a company I would do business with again. I just don't trust them. Here are a few reasons why:

1) It seems like they don't vet their sellers and products very well. A lot of people have complained about buying something that was supposed to be genuine, but turned out to be a knock-off or trial version.

2) Their accounting systems don't seem to be very good. It can be hard to resolve issues with buyers and sellers, and it's not as easy as it is on eBay or PayPal.

3) They import reviews and ratings for their sellers, which can be bogus. In my case, most of the reviews were negative, but the Bonanza "score" was still high. It just seems fake.

I can't trust anything Bonanza says. I had to go to outside sources, like BBB, to get the real data. And once I saw it, I knew I didn't want to do business with them again. It's just not worth the hassle and aggravation.

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Bonanza AJ's Review: Bonanza - A Great Marketplace for Buyers and Sellers with Some Issues to Address

Hey guys, it's AJ from a2znetstore and I just wanted to share my thoughts on Bonanza. As a seller on multiple marketplaces, including eBay and Amazon, I can confidently say that Bonanza is a great place for both buyers and sellers. However, I have noticed that some of our valuable customers have been experiencing issues with their orders and sellers.

As a seller myself, I have faced some difficulties with my email system and inventory management, but I want to assure all of my customers that these issues have nothing to do with Bonanza. If you have purchased from me and experienced any issues, please accept my apology and know that I have resolved these problems and am back on track with immediate response and faster order processing.

I work hard to satisfy my customers and want Bonanza to be a safe and reliable place for online shopping. If you encounter an unresponsive seller, please use the Bonanza message system to communicate with them. This makes our job a lot easier and helps us to avoid potential security issues. If you still do not hear from the seller or they are not responsive, please contact Paypal or Bonanza immediately.

I understand that some sellers may be new to selling on Bonanza and it may take some time to get used to the platform and figure out certain things. Personally, I had some trouble keeping up with my inventory to avoid refunds, but I have since resolved this issue. If a seller refunds you, it may be due to inventory issues, so please do not consider it a scam. Most sellers have no intention of scamming their customers and we would appreciate some understanding.

It's important to note that almost 100% of the sellers on Bonanza also sell on eBay and Amazon, so you can expect the same level of service. In fact, you may even find better prices on Bonanza. And with Paypal as a payment option, you can rest assured that you are protected as a buyer.

In conclusion, Bonanza is a beautiful place to shop and your sales will help both sellers and Bonanza to provide you with better service than many other marketplaces. So please buy with confidence and know that you are receiving the same service as any other marketplace, nothing less. Thank you and God bless you.

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Bonanza Avoid Bonanza at all costs - Terrible Customer Service and Gaslighting Tactics

I recently had a terrible experience with Bonanza and I strongly advise others to avoid this site at all costs. I purchased three items from two different sellers and wanted to return one of them unopened. However, I have been dealing with a "happiness consultant" named Brianna for two weeks now and she has been extremely unhelpful. She claimed that my bank would be charged by a company called Stipe or Sellers Bonanza, neither of which are true. I sent her screenshots of the bank transactions and the seller's alternate Bonanza name, but she still asked for email notifications of the purchase. She even tried to deflect and suggested that I could have purchased the item from Amazon or eBay, which was ridiculous. When I asked to speak to her supervisor, she did not fulfill my request. I also asked for Bonanza's corporate address and phone number, but she told me to find it on Google. It was clear that she was not a happiness liaison at all.

I like the items I bought, but I can't believe it's this much trouble to return something unopened. Bonanza has a horrible business and customer service model, and I strongly recommend sticking with Amazon or Walmart instead. They at least keep invoices. I am even filing a BBB action against Bonanza.

Bonanza's response to my review is a complete lie. I sent them screenshots of everything, but Brianna closed my customer service ticket without resolving the issue or talking to her supervisor. They are gaslighting me and ignoring my requests. I have the proof, but unfortunately, I can't post the 30 emails for the past two weeks. I purchased from a Bonanza seller and have proof, but they are still lying.

Brianna's supervisor has not contacted me in any form yet, but they miraculously responded in a Trustpilot update without giving their name. They are calling me names for calling out their gaslighting and lies, but I am just pointing out the truth. They claim to have no proof, but they admitted seeing one purchase. However, the other bank transaction I sent them had the exact same seller information, but they ignored it. They are blaming someone else and ignoring other comments, which are all traits of gaslighting. I strongly advise avoiding this company as they have the worst customer service I have ever seen.

They are now claiming that I didn't send the email confirmation for both purchases, but I forwarded both emails to Brianna and cut and pasted them on the communication. I even sent both email confirmation emails from each purchase with the order numbers, but they still blamed me for not helping further. It's ridiculous how much this company makes someone work to return an unopened $21.00 item. I still haven't received an email from them, just Trustpilot updates. They are liars, gaslighters, and game players. I will update after filing a BBB complaint and an attorney general of Washington complaint.

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Bonanza Unexplained Deletion of Bonanza Account After 5 Years of Use: Frustration and Confusion

I am feeling quite confused and frustrated about what happened with our company's account on Bonanza. We had been using the platform for over five (5) years and suddenly our account was deleted without any explanation.

On May 29, 2019, I tried to log into our account to process customer orders as usual, but I was unable to do so. I contacted Bonanza to ask what was going on, and they responded with a message saying that they were unable to open an account for us at that time due to security restrictions. They recommended a few alternative marketplaces, but did not provide any further details about why our account was deleted.

I was left scratching my head and wondering what had happened. Then I realized that this might be related to a gift card issue we had with a customer. The customer had used a $20 Bonanza gift card to purchase an item from our store, but we did not receive the funds from the gift card. We contacted Bonanza support to ask about this, and they said that the payment would be posted the next day. However, it did not post, and we were unable to fulfill the order due to payment issues from Bonanza. We had to issue a full refund to the customer and ask them to contact Bonanza for a refund of the gift card funds.

After this, I noticed that I was unable to log into our account, and I contacted Bonanza again to ask about this. That's when they sent me the message saying that they were unable to open an account for us at that time.

I understand that Bonanza has the right to refuse to do business with anyone, but I feel that this is a petty reason to delete our account. We have been using the platform for over five (5) years and have had many happy customers. It seems wrong to throw us away like this without any explanation.

I have tried to contact Bonanza to ask why our account was deleted, but I have not received any response. We even filed a complaint on the Better Business Bureau website, but the response we received was not helpful. They simply said that our account was a high security risk and they could not give us any information about it. This left us with more questions than answers.

We are thinking that this might be a generic response that they give to any account owner that they decide they don't like, and they simply delete and ignore. There has to be a reasonable explanation for why our account was deleted.

What about all of the orders from our customers? Is Bonanza going to contact them to let them know what is going on with their orders? Does Bonanza really not care if people purchase from their site and do not get their orders fulfilled? This is a terrible way to treat customers.

Unfortunately, there is no phone number that works to call the company, and even the phone number on the Better Business Bureau website is not operational. We feel pretty unimportant the way Bonanza has treated us after five (5) years and earning so many of their badges on our profile.

If we hear any updates, we will update this review. But for now, we are left feeling confused and frustrated about what happened.

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Bonanza Bonanza Review: Poor ROI and Dreadful Problem Resolution for Sellers

Bonanza is an online marketplace that has been around for a while now. As a seller on Bonanza, we have had some issues that we would like to share with you. In our view, there are two critical issues that make it an overall poor choice of online marketplace.

The first issue is that the return on investment (ROI) is poor. This means that the cost against views and sales is not worth it. On top of this, the company has dreadful problem resolution. Ironically, the so-called resolution is a problem in itself! The way they attempt to resolve problems is very totalitarian.

Our story is that we have been selling online for more than 3 years within other marketplaces. We wanted to create an additional online presence for our goods, so we looked at and spent considerable time and money setting up a Bonanza booth. The set up took several months to complete, and the importer tool did not work well and did not import images. On top of this, the costs associated with operating a booth within Bonanza can be extremely high. In fact, the highest we have paid in our three years of online selling, in some cases coming in at a whopping 30%. As well, the overall traffic to Bonanza.com is much less compared to other online marketplaces where we pay much less in overall fees.

The Turbolister packages, an additional expense to a Bonanza seller, claim to provide more booth views. They will set you back about $50 a month based on using 2 packages a month at about $25 a package (USD). Then there are the Memberships, which are optional, and they also cost extra. Again, Bonanza claims they will provide enhanced traffic to your booth. We didn't really see that and when searching for our shop's listed items using Google Search, after paying for all this Bonanza advertising, our listings were never found. In fact, NO! Mention of Bonanza-listed items were ever found by us on Google, even when checking other shop's listings that appeared to have been listed for some time. We tried various combinations of relevant keywords and nada was found!

Our conclusion here is that the user-programmable commissions that claim to offer enhanced | increased online exposure of booth items do not seem to be registering with the world's #1 search Engine, Google, making us wonder what we (or those other Bonanza sellers) were and are paying for! While Sellers may choose lower rates of commission, it should be noted that any commission setting below 9% commission paid on a sale comes with ZERO other advertising and it is stated that your items are then restricted to Bonanza.com organic traffic only. In this scenario, a would-be purchaser would have to directly log onto the Bonanza site, type in a search for an item you have in your booth, find your item and purchase it. This scenario would, in our view, be rather rare. Bonanza is not a recognized marketplace and presumably again, they would rely heavily on search-engine ads to drive traffic.

Giving Bonanza a try, our unfortunate results speak for themselves. In about 4 MONTHS of operation, hundreds in fees and two months of set up, our Bonanza booth garnered a total of 4 sales. This is in direct comparison to 150-200 sales PER MONTH! within other, overall far less costly, online marketplaces where when we pay for advertising, we can actually see our items come up on the first page of search engines like Google.

As a smaller service provider, Bonanza Customer Service is not as readily available and this can be an issue. Folks will normally find they will wait at least 24H (often longer) for a response to any queries sent to staff. Staff appear to be more volunteers than paid employees and often, the information they provide is incorrect after also being slow to arrive.

On the positive side, the Bonanza booth set-up interface is very easy to use (beware some things like the non-working importer and unintended duplications, etc) and when staff does contact you, in our experience, they have been pleasant and eager to help, just slow at offering help with information and instructions that are sometimes incorrect.

A specific beef with the Administration for us were the innumerable times Bonanza attempted to bill a few days ahead of schedule to a card. The system seems to NEVER retain debit VISA or MC card #s, for whatever reason and thus, each month, the entire booth would get put on hold for non-payment. Once the issue is sorted - by re-entering the card # manually each month - a seller must also then manually take the shop off of the imposed vacation status and update all items for sale. If there were any advertising campaigns, the Seller would have to re-start the advertising process with Google or another search engine re-spidering the booth. Not great for a site which is already costing you heavily and administrative issues that were not really the Seller's fault.

In conclusion, Bonanza was and is seen by us as representing poor value and bad overall service to its Sellers. Our rating of 1 star reflects these sentiments and we have now closed our Bonanza booth and chalked the wasted time and money up to experience.

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Bonanza Why Bonanza Was Not a Good Fit for Me: A Review

I've been selling on Ebay for over a decade now and it's been my main source of income. However, I recently got into some trouble with Ebay's return time frame limits and received three strikes in one month. As a result, Ebay restricted my account and I was only able to generate 25% of my usual income. I had to act fast and find another platform to sell my items. That's when I stumbled upon Bonanza.

At first, I was hesitant to use Bonanza as I had never heard of it before. But I had no other choice but to import all my listings before they were lost forever. Unfortunately, my experience with Bonanza was not a pleasant one. Here are some of the reasons why I think Bonanza sucks:

Firstly, the commission percentage is not favorable. Only one transaction a month falls into the lowest commission percentage, while all the rest seem to get the highest one you have already chosen in your advertising tier. This means that I was losing a lot of money on each sale.

Secondly, customer support is almost non-existent. It takes days to get a response and when you finally do, it doesn't make sense anyway. It's frustrating when you have a problem and you can't get any help.

Thirdly, while I liked the credit card option for buyers instead of Paypal, chargebacks were a huge issue. They charge you an additional $30 for each chargeback, which is ridiculous.

Fourthly, there are constant maintenance issues. If you run a sale on Ebay, it also discounts on Bonanza. However, the prices never go back to normal on Bonanza after the sale. This means that if you run the sale again on Ebay, it discounts the discount on Bonanza. It's time-consuming to maintain the prices and it's frustrating when things are selling for less than half of what you were selling them for on Ebay.

Fifthly, there are glitches that will drive you crazy. For example, it won't accept payments for shipping labels for reasons unknown. This ultimately leads you to go to the Post Office and pay more without any online discount.

Lastly, and most importantly, Bonanza lost half of my listing descriptions. I had 1400 listings and about half of them went blank. All that remained were the pictures, item title, and price. Descriptions make the sale and it was frustrating to see all my hard work disappear for no reason. Ebay never lost anything more than a picture in over 10 years.

In conclusion, I'm back on Ebay and I'm saying goodbye to Bonanza. While it may work for some people, it was not a good fit for me. The commission percentage, customer support, chargebacks, maintenance issues, glitches, and lost listings were all too much to handle.

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Bonanza Bonanza is a Complete Waste of Time: Terrible Customer Service and Shady Business Practices

I was really excited to try out Bonanza as an alternative to Ebay. As a powerseller on Ebay, I was getting tired of their fees and strict policies, so I thought I'd give Bonanza a shot. I spent a good few hours listing my items and waited for my account to be activated. However, it took longer than the 24 hours they promised and I had to email them to remind them. They activated my account immediately after that.

After a full day, I was disappointed to see that none of my items had received any views. Not even one. I was surprised because my items are pretty popular. I even signed up for additional advertising, which meant paying more commissions, but still nothing.

I emailed them about this issue and received a canned response that didn't address my problem at all. It was clear that they didn't take the time to research my issue. The email told me to do things that I had already done.

I've emailed them three times since then, asking for assistance, but they haven't responded. When they finally did respond, they marked my ticket as resolved, even though no one had ever gotten back to me. I wrote back to them, explaining that my issue was not resolved, but they still haven't responded. It's clear that they don't care about their customers.

I won't be using Bonanza again and I wouldn't recommend it to anyone. It's a complete waste of time.

UPDATE: I wrote a negative review on the Better Business Bureau and this is how shady Bonanza is: They deleted my account and then told the BBB that there was no such customer. Luckily, I had the email thread between myself and them, which I sent to the BBB. It's clear that they're scammers!

UPDATE 12/13/2015: I'm glad to see that I'm not the only one who thinks Bonanza is terrible. Just look at all the negative reviews! What's even funnier is that the Bonanza rep responds to all of them with the exact same cut-and-paste response, which is a total lie. I went to the BBB and wrote about my experience - see my remarks above. This is one terrible company. I bet their rating with the BBB is a scam too. I'll bet you any amount of money that they're filing complaints with the BBB themselves and then resolving them. Why do I say this? Because everywhere else online, they have awful reviews - like terrible! But it just so happens they have an A+ rating with the BBB? Lies!

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Bonanza Terrible Experience with Bonanza.com and Scarlettsbags: Unresponsive and Unethical Business Practices

I recently had a terrible experience with Bonanza.com and one of their vendors, Scarlettsbags. I purchased a delicate bracelet made of thin wire, but it was shipped to me in a bubble wrap envelope and arrived broken. Unfortunately, I was out of town when it arrived and by the time I returned home, the return date had expired. I reached out to Scarlettsbags to explain the situation, but the seller was extremely rude and unhelpful. Eventually, they suggested I try to get my money back through PayPal, which I regret attempting because it was not their fault.

To make matters worse, Scarlettsbags lied to PayPal about me and I ended up having to pay to ship the broken bracelet back to them in a proper shipment box at my own expense. I contacted Bonanza.com directly to try to resolve the issue, but they were unresponsive and unhelpful. Despite my repeated attempts to communicate with them, they refused to escalate my complaint to the owners of the company and ultimately closed out my case without any resolution.

I am extremely disappointed in the way Bonanza.com handled this situation and their failure to protect consumers from predatory and fraudulent vendors like Scarlettsbags. It is unacceptable for a company to be complicit in such unethical business practices. While the cost of the broken bracelet was only $23.76, I am speaking out about this issue because of the principle involved. Consumers deserve to be protected from fraud and injustice, and it is up to companies like Bonanza.com to ensure that happens.

I will never do business with Bonanza.com or Scarlettsbags again and I encourage others to spread the word about their fraudulent practices. It is important to hold companies accountable for their actions and to protect consumers from being taken advantage of.

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Is Bonanza Legit?

Bonanza earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Bonanza to be a trustworthy company. Although there's a 12% resolution rate for customer complaints, which deserves attention, Bonanza is known for their high standards and safety. If you're thinking about dealing with Bonanza, it's wise to check how they handle complaints.

We found clear and detailed contact information for Bonanza. The company provides a physical address, 2 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bonanza has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Bonanza's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Bonanza.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Bonanza and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Bonanza.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Bonanza has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 12% of 47 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Bonanza protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Bonanza. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Bonanza Beware of Bonanza: Hidden Fees and Terrible Customer Service

I'm a seller on eBay and I pay a lot of fees to them. They treat me like garbage even though I give them $50,000 a year. I saw some items on Bonanza and decided to give it a try since they had a 14-day free trial. I didn't do much research and just signed up. That was a big mistake. I accidentally gave them the wrong PayPal email and they charged me twice for fees. I contacted their support but got no response.

Despite the horror stories I read about buyers and sellers on Bonanza, I was excited to try it out. I uploaded 1500 items from my eBay site and the process was quick and easy. The site looked good and was easy to navigate. However, I couldn't figure out their fees structure. I thought it was free with a 3.5% fee, but then I saw a $25/month option. I didn't choose any additional marketing options.

I made two sales in two days, which was exciting, but then I saw the fees they charged me. The first sale was a 3.5% fee plus the $25/month option. The second sale was a 13% fee on a jacket. I was disgusted. I disputed both fees with PayPal and plan to dispute any future fees they charge me.

The worst part is trying to cancel my membership. There's no clear way to do it on their site. I'm worried that my account won't be fully cancelled. Bonanza is a den of thieves and has terrible customer service. They could be a great platform if they weren't so greedy. What an effing joke.

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Bonanza Negative Experience with Bonanza: Not a Seller-Friendly Marketplace

I've been selling on Bonanza for quite some time now, since the early days of the marketplace. While I've had a few sales here and there, I have to say that it's not the best venue for sellers. In fact, I've had a pretty negative experience with them recently.

One of my customers opened a claim with Bonanza, claiming that the item they received was not as described. Of course, I knew that the item was exactly as described, as it was a brand new item. However, instead of letting me handle the situation with my customer, Bonanza insisted on being involved and even coached me on what to say to the customer. They also threatened to tell the customer to issue a chargeback via Paypal if I didn't offer a refund.

As someone who has been in retail for over 30 years, I don't need someone to tell me how to handle my customers. I felt bullied into giving the refund, and the whole experience was humiliating. It's clear that Bonanza is not on the side of the sellers, and I've heard from other sellers who have had similar experiences.

What's even more frustrating is that Bonanza is not a well-known or well-advertised marketplace. They don't seem to be doing much to attract buyers, and as a result, many sellers are leaving the platform. I've seen many sellers come and go, and I eventually closed my booth as well.

It's a shame, really, because there are some unique items on Bonanza that you can't find anywhere else. However, without any advertising or name recognition, it's unlikely that anyone will ever say "I think I'll browse Bonanza." It's just not a busy marketplace, and it's not a good way to treat your customers, especially the sellers who are trying to make a living.

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Bonanza Bonanza Review: A User-Friendly Marketplace for Unique Finds

Now, let's talk about Bonanza. I stumbled upon this website while searching for unique items online. I was pleasantly surprised by the variety of products available on the site. From vintage clothing to handmade jewelry, Bonanza has it all.

The website is easy to navigate and the search function is very helpful. I was able to find exactly what I was looking for within minutes. The checkout process was also very smooth and I received my order in a timely manner.

One thing I appreciate about Bonanza is that they have a seller rating system. This allows buyers to see the ratings and reviews of individual sellers before making a purchase. I have had great experiences with the sellers I have purchased from on Bonanza.

Overall, I highly recommend Bonanza for anyone looking for unique and one-of-a-kind items. The website is user-friendly and the variety of products available is impressive. Don't let the BBB accreditation (or lack thereof) deter you from checking out this great online marketplace.

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Bonanza Bonanza Review: A Bumpy Ride for Sellers with Inconsistent Sales and Problematic Features

Been selling on Bonanza for over a year now and let me tell you, it's been a bumpy ride. When I first started, I uploaded over 250 items from eBay and that's when the problems began. Bonanza kept importing the same listings over and over again, causing me to contact support to find out how to shut it off. Even after changing the template from eBay garble to be Bonanza oriented, their system kept re-importing the same listings. It was frustrating to say the least.

Sales have been spotty and inconsistent. There are times when I go weeks without making a sale. Instead of focusing on correcting features and deficiencies for sellers, Bonanza keeps hawking a "Bonanza Webstore". As a seller who already has their own company website, I only use online selling platforms like Bonanza and eBay as advertising and/or tax write-offs. I include company flyers in the packages from these selling platforms to push more traffic to my company website, which also gives me another expense to write off, including classifying it as "advertising".

The shipping system on Bonanza is also problematic. It's more expensive than the US Postal Service website and has no low-cost options like Regional Rate boxes for sellers. There's also no discounted pricing, which is a bummer. Even PayPal shipping is cheaper than Bonanza. When you add shipping to an item, there's no option to set the cost for "each additional" for the same buyer or even the same item.

The latest issue is some stupid problem of items triggering some far-fetched feature that causes a new item sellers are listing to be held in limbo for "under review". This has happened to 3 items I have listed in the past week. I imported 250 through their importer when they didn't know me from nothing, but yet I can list small items without "manual approval". Since starting to sell on eBay in 1998, I have NEVER had this issue with any item I was listing.

If you plan on selling on Bonanza, don't expect much unless you have a good niche market. Don't plan your retirement as a millionaire because it's not going to happen. Be prepared to wait and tolerate the stupidity that is still prevalent on the site. I waited for a number of years before starting to sell on Bonanza thinking the bugs would be ironed out by the time I started. I was wrong. Seems they're still too young to figure it out.

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Bonanza Unprofessional Behavior from Bonanza.com Seller: My Experience and Cautionary Tale

I recently had an experience shopping on Bonanza.com that left me feeling frustrated and disappointed. I purchased a few bags from a seller named Janet, who is associated with Reliance Bargains/Bargainhouse. Unfortunately, my experience with this seller was not a positive one, and I left a negative review detailing my experience.

To my surprise, the seller was extremely upset with my negative feedback and sent me an email threatening to withhold my merchandise and refund if I did not remove my review. I was taken aback by this unprofessional behavior and responded in kind. I immediately contacted Bonanza.com and PayPal to report the issue.

While I did receive apologies from both companies, it took PayPal three weeks to refund my money, and Bonanza.com deleted my negative feedback. I was frustrated by this, as I believe that all feedback, positive or negative, should be allowed to remain on the site. My review contained no threats or bad language, only my honest experience with the seller.

In fact, my review included my email address, which I used to warn other shoppers to be cautious when dealing with this seller. I received numerous emails from concerned shoppers, and I provided them with evidence of the seller's unprofessional behavior.

To add insult to injury, Bonanza.com even offered me $200 in shopping credit if I would leave a positive review. I was outraged by this attempt to buy my feedback and refused to participate. I believe in honesty and transparency, and I will not compromise my values for the sake of a company's reputation.

I want to caution other shoppers to be careful when doing business on Bonanza.com and to thoroughly review the reviews before making a purchase. I am not a seller, but a regular shopper who values quality service, whether it is in person or online. I believe that reviews are meant to help others avoid making the same mistakes that I did, and I am passionate about helping others.

In conclusion, I wish everyone who does business with Bonanza.com and Reliance Bargains/Bargainhouse good luck. I hope that my experience will serve as a cautionary tale and encourage others to be vigilant when shopping online.

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Bonanza Mixed Bag: My Experience with Bonanza as a Seller

I gotta say, I've been using Bonanza for a while now and I gotta say, it's been a bit of a mixed bag. First off, let me just say that some buyers out there are just plain ridiculous. They buy something and then immediately blame the hosting company when something goes wrong. Like, come on people, take some responsibility for your own actions. If you have an issue, take it up with the seller or the payment method you used. Don't just go around blaming everyone else.

That being said, Bonanza itself has had some issues. I've tried emailing them a few times and haven't gotten a response. And I've seen some cut-and-paste responses from Mark that make me wonder if they even read the emails. And don't even get me started on their supposed "Editor's Choice" award. That was just a scam to get sellers to fill out their own internal form. It wasn't even a real survey.

But the real kicker for me was when I upgraded to their most expensive platform and my items still weren't showing up on Google after a week. I mean, what am I paying for here? And when I tried to contact them about it, I got no response. It's like they just take your money and run.

And don't even get me started on how they handle disputes. Instead of telling the buyer to contact the seller and work things out, they just tell them to file a dispute. And if there's a dispute, they'll sell the seller out at any chance they get. It's like they don't care about the sellers at all.

Overall, I'd say Bonanza is a bit of a mixed bag. There are some good things about it, but there are also some major issues. And if you're a seller, be prepared to deal with some pretty frustrating situations.

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Bonanza Disappointing Experience with Bonanza: Limited Listing Import & Account Issues

I recently decided to expand my sales channels as an Amazon seller and thought Bonanza would be a great fit for my business. The registration process was quick and easy, so I decided to give it a try. I connected my Amazon account to import my listings, but unfortunately, only one image of each listing was imported along with some useless listing attributes. I was disappointed to find that there were no bullet points or descriptions, which I suspect was due to my use of A+ content. However, I did tick the option to import HTML, so it should have worked.

I ended up updating everything manually, including photos and descriptions, which was a tedious process since I had about 30 listings. As I waited for my Bonanza booth to be approved, I suddenly got logged out and couldn't log back in. I reached out to customer support, and they informed me that their system was preventing them from opening an account for me due to security restrictions. They recommended a few alternatives such as ioffer.com or ecrater.com, both of which have strong monthly traffic and a good base of buyers and sellers. eBid.net was also suggested for those who prefer the auction format.

I did some research and found that this has happened to many sellers, and it seems like Bonanza wastes your time. I'm sure someone from their support team will reply to this review and say that they can handle the problem, but based on the reviews I've read, they won't solve anything and probably won't even answer you.

I suspect that the problem was due to my IP address since I travel a lot and was currently in Romania when I joined from a Romanian IP address. This probably triggered their bots, which is similar to what happens on eBay. However, I thought that connecting my Google and Amazon account with them would take care of the trust issue since they've already verified everything about me.

Overall, I wouldn't recommend using Bonanza. Instead, try Etsy or Wish, which are more seller-friendly.

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7:42 am EDT
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Bonanza Banned with no good reason or explanation

Wasted time listing goods for sale only to suddenly find my account when logged into returned the error message, "Logout complete" meaning they must have suspeneded me for no reason. Please get the to re instate my email [protected]@outlook.com

I found this situatuion today when i tried to log into my account on Friday 5th August 2022.

I have emailed them 5 minutes ago, I hope they will attempt to resolve the issue themselves, but having seen no explanation type emails reported by other users, Im not really holding out that much hope.

I hope you guys can step in and get this resolved

Desired outcome: Get account reinstated

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3:13 pm EDT
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Bonanza and its employees think they are above the law. They will use your credit card at any time they want even after you sent them a message telling them not to do it, they do not care, They just disregard your notice and use your credit card anyway. Where I come from that is what thieves and scammers do. After you read all the complaints on this site...

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5:40 pm EDT
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On March 17, 2021 our 2 stores were suspended. I know we did not have permission to sell the SSCS patches but we did not know they were listed on Bonanza. I believe they were bulk listed (pirated) from eBay to Bonanza and if I would have known they were there, I would have removed them. Once I prove that at one time we had the permission to make the patche...

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10:03 pm EST

Bonanza Account suspended

hello why japanese seller cannot sell anymore on the side ?

Due to recent changes to our PayPal integration, we are no longer able to support sellers located in your country. Your booth will be taken offline on December 17, 2021.

why japanese seller cannot sell here anymore?

this is so nasty and not ok

what is going on here why i cannot sell here?

explain me

all selelr from japan are taken off the side ?

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6:38 pm EDT

Bonanza Bonanza.com

[protected]

I HAVE CANCELLED MY BONANZA ACCOUNT TODAY DUE TO NUMEROUS BONANZA.com ERRORS IT HAS MADE OVER THE COURSE OF THE LAST YEARS:

Here is a list of ERRORS Bonanza.com has continually MADE:

(1) You have continually duplicated my listings--when I have only one item in inventory! When I delete the duplicate listing, you bring it back into "current listings."

(2) When you duplicate my listings, one listing has one price--the other has another price--even though they represent the same ONE ITEM!

(3) I have to keep deleting items and correcting prices!

(4) You have changed my prices to odd figures. For example, when I have asked an even dollar figure (e.g. $18.00) you change it to $18.03 WHY are you doing this?!

Oddball prices and duplicate listings of the same item showing different prices are errors which lead potential buyers to believe there is something wrong with the listings, suspicious or that I do not know how to value price different categories of items!

(5) Your Customer Service is a joke! It takes Bonanza.com "Help" several days to reply to my
e-mailed Complaints. You do not have live customer service and do not even have any customer-
service telephone number! Apparently, you do not want to hire such services!

(6) I have read today countless online Complaints against Bonzanza.com from consumers (buyers)
and from your sellers, current and former!

I have retained a copy of this [protected] e-mail Complaint for my permanent records!
I have delinked my Bonanza Account from Google, etc.

Please reply to me at [protected]@yahoo.com to confirm my Bonanza.com Account is now formally officially closed.

Most Sincerely,
Dissatisfied and Disgusted Customer
Director of The Grand Gallery, San Diego, CA.

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4:25 pm EST

Bonanza Will not open an account or closes the second it's open

I am seriously peeved at bonanza. I opened an account 2 days ago and they closed it today saying it was a security thing. I sell dolls, what the heck is a doll gonna do to their security?!?!?! I had an account on there once before and they closed it for no reason, not citing why or anything, all I know is one day my customers started complaining and I asked what was going on and they told me my site was taken down on bonanza, i emailed bonanza several times and they never answered. I seriously doubt they have customer service at all.

Judy (Bonanza)

Jan 22, 2021, 4:35 AM PST
Hello,

Thank you for contacting us. Our system is preventing us from opening an account on Bonanza for you at this time. We apologize for any inconvenience. It is our priority to keep Bonanza the safest possible marketplace for our buyers and sellers to use. Due to security restrictions, our team is unable to provide further details involved with this action.

Fortunately, we are able to recommend a few great alternatives such as ioffer.com or ecrater.com, both of which have strong monthly traffic and a good base of buyers and sellers. eBid.net is a good site for those who wish to deal in the auction format.

If you have any further questions, please see our terms of service, which provide complete details about our user policies, including our right to suspend an account at any time.
http://www.bonanza.com/site_help/user_agreement

Thank you for your interest in Bonanza and we sincerely apologize again for any inconvenience this may have caused you. We wish you the best of luck in your future endeavors!

Let us know if you have any other questions.

Regards
Judy O

Happiness producer | Tier 2 & Triage | [protected]@bonanza.com

Desired outcome: I want to know what security risk dolls pose

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3:15 am EST
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Bonanza Bonanza suspended my account without notification

Bonanza suspended my account suddenly and unfairly without sending me a word! I have been selling on this site for more than tree years with more than 500 transactions and 4.5 rate reviews. They didn't notify me or send me about their reasons, but they were mean enough to send emails to all my buyers urging them to open paypal cases even though all orders are shipped! They told my customers that they suspended me and that they should get a refund as delivery of their purchases is not guaranteed while I have bought shipping labels for all orders from their site! And they didn't forget to credit their fees for the sales I made before telling my buyers to file claims to stop me from getting my money! This happened on 18 November 2020 so I woke up in the next day to find that there are 14 paypal cases and ofcours paypal limited my account after all of these cases. Bonanza is the worst website, not trustworthy and they use mean ways to steal seller money.

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7:51 am EDT

Bonanza Scammed

Hello.

Upon going back to my account I noticed I had been getting charged £25 per month despite not using the site and not setting up a store to be open.

When I questioned this I was told my account was suspended and was not given any reason. They were happy to keep my account open while charging me but not when I questioned it.

I am happy to send screenshots of all messages and charges and wish to get it investigated as to why my account was closed. Had I been selling or using the site in any wrong way I would totally expect my account to be closed, however, I had not listed an item or even begun using the platform. from what I know, there is nothing in policies that suggest account suspensions for payment errors.

Please look into this
Thank you

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3:48 pm EDT
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I opened an account on this website, only 5 days on 03/13/2020. sold abut 8 items .the Problem is Now 3 weeks have passed. I have 1 cheat buyer complained at PATPAL say did not receive the goods. so, right now, I very need to login account to view shipping number . So this company is very unreliable. Close your account without giving any warning or notice, they should learn from ebay. order #[protected]

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8:04 pm EDT

Bonanza bonanza.com

Been selling for years on this platform . Great feedback tons of badges paid all fees on time and all a sudden they ban me. Bonanza.com doesnt care about sellers. After years of selling with almost perfect feedbsck they ban account with no explanation and send the same copy pasted generic response as others mentioned. Scam site BEWARE they dont care NOTHING about sellers!

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About Bonanza

Bonanza is an online marketplace that offers a wide range of products to customers across the globe. The platform was founded in 2007 and has since grown to become one of the most popular e-commerce sites on the internet. Bonanza is known for its user-friendly interface, which allows buyers and sellers to easily navigate the site and find what they are looking for.

One of the key features of Bonanza is its vast selection of products. The site offers everything from clothing and accessories to home goods and electronics. This makes it a one-stop-shop for customers who are looking to purchase a variety of items. Additionally, Bonanza is known for its competitive pricing, which often beats out other online retailers.

Another advantage of Bonanza is its seller-friendly policies. The site offers low fees and allows sellers to customize their storefronts to showcase their products in the best possible light. This has led to a thriving community of sellers who are able to make a living by selling their products on the platform.

Bonanza also offers a number of tools and resources to help sellers succeed. This includes marketing and advertising tools, as well as analytics and reporting features that allow sellers to track their sales and make informed decisions about their businesses.

Overall, Bonanza is a reliable and trustworthy online marketplace that offers a wide range of products at competitive prices. Its user-friendly interface and seller-friendly policies make it a popular choice for both buyers and sellers, and its commitment to providing tools and resources to help sellers succeed sets it apart from other e-commerce sites.

Overview of Bonanza complaint handling

Bonanza reviews first appeared on Complaints Board on Dec 18, 2009. The latest review BONANZA Review: Excessive Fees, Unauthorized Charges, and Terrible Customer Service was posted on Jun 15, 2023. The latest complaint shalwar kameez was resolved on May 03, 2018. Bonanza has an average consumer rating of 2 stars from 57 reviews. Bonanza has resolved 6 complaints.
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  1. Bonanza Contacts

  2. Bonanza phone numbers
    +1 (206) 588-5849
    +1 (206) 588-5849
    Click up if you have successfully reached Bonanza by calling +1 (206) 588-5849 phone number 0 0 users reported that they have successfully reached Bonanza by calling +1 (206) 588-5849 phone number Click down if you have unsuccessfully reached Bonanza by calling +1 (206) 588-5849 phone number 0 0 users reported that they have UNsuccessfully reached Bonanza by calling +1 (206) 588-5849 phone number
    +1 (425) 654-1521
    +1 (425) 654-1521
    Click up if you have successfully reached Bonanza by calling +1 (425) 654-1521 phone number 0 0 users reported that they have successfully reached Bonanza by calling +1 (425) 654-1521 phone number Click down if you have unsuccessfully reached Bonanza by calling +1 (425) 654-1521 phone number 0 0 users reported that they have UNsuccessfully reached Bonanza by calling +1 (425) 654-1521 phone number
  3. Bonanza emails
  4. Bonanza address
    400 East Pine Street Suite 215, Seattle, Washington, 98122, United States
  5. Bonanza social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 19, 2024
Bonanza Category
Bonanza is ranked 95 among 1576 companies in the Online Shopping category

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