I am seriously peeved at bonanza. I opened an account 2 days ago and they closed it today saying it was a...
Bonanza suspended my account suddenly and unfairly without sending me a word! I have been selling on this site for more than tree years with more than 500 transactions and 4.5 rate reviews. They didn't notify me or send me about their reasons, but they were mean enough to send emails to all my buyers urging them to open paypal cases even though all orders are shipped! They told my customers that they suspended me and that they should get a refund as delivery of their purchases is not guaranteed while I have bought shipping labels for all orders from their site! And they didn't forget to credit their fees for the sales I made before telling my buyers to file claims to stop me from getting my money! This happened on 18 November 2020 so I woke up in the next day to find that there are 14 paypal cases and ofcours paypal limited my account after all of these cases. Bonanza is the worst website, not trustworthy and they use mean ways to steal seller money.
Upon going back to my account I noticed I had been getting charged £25 per month despite not using the site and not setting up a store to be open.
When I questioned this I was told my account was suspended and was not given any reason. They were happy to keep my account open while charging me but not when I questioned it.
I am happy to send screenshots of all messages and charges and wish to get it investigated as to why my account was closed. Had I been selling or using the site in any wrong way I would totally expect my account to be closed, however, I had not listed an item or even begun using the platform. from what I know, there is nothing in policies that suggest account suspensions for payment errors.
Please look into this
I opened an account on this website, only 5 days on 03/13/2020. sold abut 8 items .the Problem is Now 3 week...
Been selling for years on this platform . Great feedback tons of badges paid all fees on time and all a sudden they ban me. Bonanza.com doesnt care about sellers. After years of selling with almost perfect feedbsck they ban account with no explanation and send the same copy pasted generic response as others mentioned. Scam site BEWARE they dont care NOTHING about sellers!!!
I have an account with banonza stock broking ltd. On 01 oct. I call for share transiction they reply to call...
This site is horrible for sellers unless you link to EBay. Most of us don't have an EBay account when we are a small startup business with limited funds. This site is avenue to collect monthly fees with the promise to promote your booth at different levels, of course with the gold level being offered at $120 + a month.
I spent $44.95 to use their "FREE TRAIL" for 30 days. My booth had 14 views on my listings thru Bonanza.com and 53 views from outside Bonanza. The outside source was other sites I had listed my items on before Bonanza. I had NO SALES.
This site had 167 negative reviews. I gave it a shot anyway. There was never a live person you could talk to, you email a problem and the response is always an email to FAQ on their site.
There I was trying to find a new way to promote my small wholesale jewelry store thinking this would work for me. It was very slow to get setup and even slower to get a view.
Please please sellers do take the bad reviews serious. Don't be sucked into a monthly fee to use their website. The only post will be to the Bonanza site at Bonanza.com. Which is then on google with your listings. I never found the supposed booth site anywhere but Bonanza.com.
Any seller with a domain would probably get more views through their own domain.
So take heed to this warning as to selling on Bonanza.com you will be broke from fees and not have sales to cover the fees.
I signed up for the 30 day free trial that cost me $20.00 to join "Silver" membership which promised to provide more views and sales. I also spent $24.95 for the "Turbo boost" with a promise of more views and sales.
In the 30 day period I received fourteen (14) views on my booth and fifty-three (53) on my webstore.
I tried to locate my store on the internet and could never pull it up. This site had 167 bad reviews referencing no sales and a step up of fees per month to have them allow you to have more views to your booth. So, the bottom line is this site really wants you to be a gold member and pay fee after fee. The only successful sellers I found were the stores from EBay. Not all of us have EBay stores. As a new small business I expected some results not a waste of my small start up money.
Sellers don't bother using this site. Sellers are nothing but guaranteed fee producers for Bonanza.com.
Buyers have many complaints as well with no help from Bonanza when they have issues with sellers. I never found a way to speak to a live customer service person. You are required to send an email that is answered with links to their site that basically are how too's or asking you to increase your membership to have more opportunities for your booth to be seen or suggesting the seller to spend more money on advertising etc.
With this being made public, sellers please please read before you open a booth. Time is money! Without sales you have no money! It takes up too much of your valuable time to do business with this site. The end result is not worth the time or money spent.
I ordered 2 jerseys in May. I was told they ran one size small, so I ordered X-Larges - 3 sizes larger than...
Sir I bought shalwar kameez from bonanza and when I reached home I noticed that it was really uncomfortable like the cloth had many curves . I went back to claim and they kept that, after few days they returned me the same without doing anything
I'm really really disappointed
3-4 thousand rupees have gone waste
Will never ever visit bonanza again
I was a permanent customer but now I won't go and also I'll say others not to go
Stay far far away from this website and never buy or sell anything through them. Or you will just regret. Judging by what other people say (especially the sellers). But I was among buyers and I didn't receive my item that was ordered in June until October. How do you like it?
I had a tracking number and I know I was dealing with a reputable seller.
So many times we tried to talk to their customer service, but they pretended to be deaf and ignored us.
It's terrible. I will never go back.
Future buyers, I am here to let you know that you should stay away from this terrible company.
They don't stand behind their products and have a terrible support.
It's in case you ill got in trouble by their fault.
The support is very clueless, unhelpful and absolutely useless, they ship and deliver forever, probably, they ship the packages via the pigeon post (I just don't know how to explain this).
Yes, stay away.
date of incident : 1/9/2017
i hope you read all message and be fair and judge.
i have make an account by the email : [protected]@gmail.com.
and i have add a visa of my own to pay for the plan.
the next day i found that my account has been deleted and in the same time my brother account has been deleted ( [protected]@gmail.com ).
the problem was that the owner of the account with the email ( [protected]@gmail.com) previously was add my visa to his account to pay fees, so that the bonanza support consider my account ([protected]@gmail.com ) as being cheating and consider deleting both accounts.
this is unfair.
there must be a solution as regard returning my brother account ([protected]@gmail.com ) working again ?
why you delete his account and on what base you getting this idea?
i need to contact you online for further explanation and in the same time my brother can contact you and you will realize the all issues.
i hope that you look for this issue and being fare with my brother .
desired solution : returning my brother account ( [protected]@gmail.com ) working again.i explain the issue to you.or chatting with you
waiting for your reply,
I'm very disappointed with Bonanza. My daughter made an order back in December an used my credit card. After order was placed, they immediately charged my card. It is now mid February and we still have not received anything. I contacted their customer service and was told that the package was probably lost and we may never receive it. I demanded a refund, and they told that there was nothing they could do, so I contacted PayPal. They promised to help. Will never purchase anything from Bonanza again! Their customer service is absolutely unprofessional and they don't care about their customers at all. So sad.
I ordered a National Parks calendar on January 4th. Was informed that pkg should be delivered within 3 days--on or around Jan 12th--Then was send an e-mail stating that my order had shipped--should be arriving UPS 'before long'. I did not hear or receive anything--Inquired Jan 18th about whereabouts of the calendar and I was informed that it's on back order--should take about 10 days. Requested a refund 3 times with no response. WILL NEVER USE BONANZA AGAIN.
This was my first experience with Bonanza and it was quite bad. I placed an order and few mites later received a confirmation email. They also mentioned that it will be shipped the same day I made the purchase. That seemed to be good and I thought that Bonanza is a great company. The next day I checked the tracking number, but it wasn't legit. Weeks later, I contacted the seller, because no merchandise arrived. But I got only a computer generated response stating the product would arrive in 3 days, no tracking number given. I actually never received my items and there was no help from Bonanza. Never use this website!
Bonanza an there staff have just wiped out 3 booths one 4th not even belonging to me but they said wa...
I Purchased Microsoft Office back in April and still haven't receive my product. I contacted customer service several times but they weren't any help! They said I had to contact the seller but that didn't help. Now Bonanza won't even respond to any of my request!
A very unhappy customer
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