CB Online Shopping Amazon Complaints #2-21

Amazon review: Lack of support from Amazon UK

Mr William Giles of GB

Jul 16, 2026 8:41 am UTC

Verified customer

Featured review

When trying to change phone and debit card Amazon kept saying will send code never did called what I was led to be Uk number ended up talking to Manila 30 mins they could not understand me then again 20 mins then told them I hand a new amazon fire stick could not use because I could not access my account so told them to cancel my account and refund my phone charges they have done nothing and still cannot talk to them in UK they should be stopped they sent me a reply I have to log in is the only way but as I have said cannot do

Claimed loss: £60 plus phone bill

Desired outcome: full refund and apology it is really a bad practice

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Aug 10, 2026
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