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Amazon.com Complaints & Reviews

Amazon.com / gen 1 echo never did really work right and now cannot connect to new wifi

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Mike Steinbrink on Mar 21, 2019

We bought the Echo a little over a year ago and expected so much more. It was almost impsooible to get it to connect to the old wifi, and neither us nor customer service, even after an hour, could get it to connect to the new wifi. Also, it never seemed to know any answers and really...

Amazon / charges to account

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Tammy180 on Mar 19, 2019

I keep receiving emails stating that someone has made a purchase from my amazon account . Its states that the order is $250... The Account number is 231-456370-094473 Delivery is Feb 3 in gift card to [email protected] Please get to the bottom of this because I'm not sure how someone...

Amazon.com / amazon reward points

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Nativity Farm on Mar 9, 2019

I have tried for over a month to link my amazon account with my new amazon chase rewards from the credit card. I have called Chase bank numerous times and amazon numerous times. A few days ago Amazon rep, Carmen, told me it was a problem with Amazon and that she would call me in a few...

Amazon.com / charges on my bank account

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Doris Waltz on Mar 5, 2019

My name is Doris Waltz from Battle Ground, In. I have had 2 charges on my banking account in the amount of $12.99 each. 1 charge was1-7-2019 and the other was 3-5-2019. Would you please tell me what they are and why I am charged automaticallhy to my banking account?? You can reach me at my...

Amazon.com / unable gain access to seller account for 3 weeks.

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Everton warehouse on Mar 3, 2019

I would like to put a formal complaint in about my seller account on Amazon.com I have tried for 3 weeks to gain access to my seller account. I have contacted the helpline on numerous occasions and am told they will send a link, which they do, I change my password, put in the verification code that...

Amazon.com / logistics

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DebMarie on Feb 17, 2019

I've had several orders "out for delivery" but never make it to my house. I'll get an email saying the package is running late and check back the following week then it never shows up. I lose a whole prime order (2 day shipping) and they refund me by amazon credit then when I reorder...

Amazon.com / 1000, amazon card? plus 1000 dollar gift card

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Cupidtime on Feb 7, 2019

I won 1 1000 dollar Amazon card plus An 1000 dollar Wal-Mart card,. The silver line deals were met and I received the Silver line products yet eye Haven't received the Wal-Mart, nor Amazon 1000 dollar card.. Thank you so verry so much... I have won different my, previously, though this i...

Amazon.com / solong tattoo ink order

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Dj Reed on Feb 3, 2019

I ordered some solong tattoo ink they claim they denied my payment and canceled my order. I went to my bank community national and they told me that amazon most definitly took 32.98 from my account that morning. I called amazon and they told me they did not take any money from my account...

Amazon.com / hockey strategy book

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Catus Brooks on Feb 2, 2019

I have been trying to read my hockey strategy book that I bought on kindle, but there company does not have it under my orders anymore to access kindle books, where it was always located. The kindle books section is not organized to access the book the way books are read. Amazon usually i...

Amazon.com / amazon prime

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Lymar on Jan 31, 2019

Today. 1/31/2019. I checked my checking account & I was charged all types of fees for an amazon prime membership that I never ordered!!! I never signed up for prime membership. Amazon needs to get its act together. Just because they have my credit card number on file doesnt give them the...

Amazon.co.uk / records and music

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dale uk on Jan 30, 2019

i waited nearly 8 weeks for an order from amazon.uk gifts for my friends for christmas holidays i complained and complained it was meant to take 7 working days eventually i received them in January 17th how useful was this for my gifts i complained again and got as far as phoning them but...

Amazon.com / amazon logistics "delivery service"

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DMC358 on Jan 28, 2019

Awful Awful "service". The first time packages were just left in the elements, second time I had a very nasty voicemail from the driver stating he was not about to walk around in the rain trying to find my apartment, the third time the driver repeatedly rang everyone's doorbell until...

Amazon / credit card reward points

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Manjusha wani on Jan 27, 2019

I have converted my reward points to amazon gift voucher on 31.12.2018. On 1 st of jan 2019 I received sms on my regd mobile that your gift voucher is despatched by blue dart and o 2 nd jan 2019 I received message that it is delivered to your address. But I have not received the courier...

Amazon.com / sipping

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Pat MuhWheeney on Jan 23, 2019

Amazon does not understand shipping, it seems to me, as I was just charged almost $20 to have a Fitbit sent in ONE BUSINESS DAY. To Amazon, this means 8 days. I could walk to get it in that time. When I checked the order, I failed to notice the ridiculous shipping date, because when I saw...

Amazon.com / amazon employers

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CCC h on Jan 22, 2019

I've worked at amazon fulfillment center at 8000 N Virginia Ln Reno Nevada and H.R site are very discriminative and were very rude and did not whatso ever accommodate my needs as being a disabled employee with mental health issues as due to street anxiety depression and social anxiety I...

Amazon.com, Inc / compromised gift cards

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Susan Greenstreet on Jan 20, 2019

I purchased 2 cards for my best friend of 35 yrs & her daughter. I purchased the 1st one from Walgreens then spoke to her that day as we talk daily and she reminded me of her daughter's birthdays was a couple days later that's When I went back to CVS to purchase the 2nd card. When she went...

Amazon.com / amazon prime membership

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Lawrence Mallach on Jan 15, 2019

I have, throughout the last month (december 20, 2018 - 13 jan 2019 checked the appropriate box on my account to not renew my prime membership, and it keeps flipping back to deduct on 14 jan. I received a notice from my credit card company that the membership had been automatically renewed...

Amazon.com / racial profiling by amazon prime driver in crowne hills temecula, ca 92592

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kingism on Jan 14, 2019

This is an incident I personally had with a amazon prime delivery driver on 12/14/2018 between 11:00am and 2:30pm. First let's review my person credentials, I am a retired executive who had a successful career in automatic data processing, inc. I was a project manager who worked on team...

Amazon.com / login issues

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David Rodgers2 on Jan 14, 2019

I recently moved and in doing so the phone company changed my telephone numbers. I have a lot with amazon and never had any trouble. On friday, I purchased h&r blocks tax cut (I prepare taxes). I logged on but the system wanted to text or call a verification code to my telephone numbers on...

Amazon.ca / customer service, incompetence, dishonest, stuck w/ almost $1000.00

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Tanya on Jan 9, 2019

I'm physically disabled / housebound so I am forced to shop online. Amazon.ca is 1 place. I bought recovery collars for my cat, each time following the size chart but each time would not fit. I needed one urgently so I only contacted amazon.ca after I finally GOT one that fit. They'd...