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Amazon.com Customer Care Service

Amazon.com, Inc.

1200 12th Ave S Ste 1200
United States - WA98144

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Amazon.com Complaints & Reviews

Amazon.com / amount debited

AmaZom on Jan 17, 2018
AmaZon Customer Care Number India 06294276428... Late Delivery, tempered package I ordered a Moto 4G Plus 32gb mobile from Amazon India, order number is 171-4256924-0606765, delivery was advertised within the same day, but on booking I was shocked to see it showing as between 10th June to...

Amazon.ca / service

Robbin Chaniana on Jan 8, 2018
I purchased a stove off Amazon that was supposed to arrive on Dec 27 and it was going to come in from Mississauga and surprisingly it came in 1 or 2 days late and i wanted to know if you guys can update the tracking NO. as delivered. And if you guys can inform Amazon Canada about thi...

Amazon.com / vipoutlet refuses to honor guarantee for refurbished saw they, describe as "like new grade a" only it doesn't cut wood

Shakeydave on Jan 1, 2018
I would have given this saw a 4 if it had not been for the seller's fulfillment mistakes and the Amazon A to Z Guarantee Program policies. I purchase a refurbished saw for $128 ($140 w/ shipping); which is $60 less than I could a new one. VIPOUTLET was the seller. VIPOUTLET in their...

Amazon.com / shoes

nbwooten on Dec 18, 2017
Package was left near the side of the road instead of bringing it to our house. The delivery info online the driver submitted stated it was left on an outside porch. This is an ABSOLUTE LIE! My husband just happened to see our package leaning against a tree next to the road where the...

Amazon.com / third party - holiday deals - sold a defective product and did not stand behind it.

pSharDan on Dec 18, 2017
March 2017 order !107-2174693-6064223 $389 Kenmore Elite Canister Vacuum was delivered by 3/16 and used until 5/3 when I left the state for our summer home. We returned 10/7. I used the vacuum until Friday last week when it broke. The electric connection between the hose and the part that...

Amazon.com / amazon service delivery

LizBa on Dec 17, 2017
Order # 11486308897774640 I have been home all day awaiting a delivery. Amazon has ALWAYS delivered when they said they would but today?? NO package left in the back of my apt building and NO attempts to call me. Supposedly they didnt want to just leave it without someone accepting the...

Amazon / amazon logistics

member1974 on Dec 4, 2017
Amazon Logistics is terrible. 3 attempted deliveries and your order is returned back to Amazon and you're refunded. They attempted delivery to a business address 3x in 3 days after business hours including on a Sunday when many businesses are closed despite my efforts at speaking with 3...

Amazon.com / shipping, customer service and third party sellers

Kyteisha Cooper on Dec 4, 2017
I placed an order and was given a delivery date when the items were to arrive. Called customer service because I never received tracking information on the package because the expected delivery date was three days out.. They explained to me my order was pending fulfillment??? I wa...

Amazon.com / a order

skipp352 on Nov 21, 2017
I ordered a case of gravy mix there is 8 bags to a case I got one bag I paid $47.31 for the case and they are giving a run around I have called 4 times and the same story they will contact me in 2 days I got nothing all I want is my money back or the rest of the product I ordered I get a...

Amazon.com / angry moma

Saundra Abbott on Nov 10, 2017
Received package in the mail and it was so damanged that I need you to replace the item, I'm going to try and include photos of how the item was delivered. This item needs to be replaced, my address is Saundra Abbott, 1042 South Sunstream Lane, Anaheim, California 92808. I'm not going to...

Amazon.com / amazon madurai courier team leads to buy in flipkart, snapdeal and other website

Ramesh P on Nov 4, 2017
Amazon courier service is really cheating And it waste do business in madurai.. Today they cancelled all of below order more than 27 order they cancelled all of my order... Pls take serious actions... If not amazon will not continue business in madurai.. Amazon madurai courier service if...

Amazon.com / no shipping

Cordel Hylton on Oct 25, 2017
Come on, Amazon, it's such a big company with the slowest shipping and delivery. The items I ordered were in stock before and after, I see no reason not to ship my order. I have been waiting for one month and the items are still in their warehouse. The customer service knows nothing, they...

Amazon.com / shipper never received item

Lillian Watson on Oct 13, 2017
I paid $686.69 for a wood chipper. Tracking shows it was shipped 9/26. Never received. Requested info from shipper. This is response I received: HDSC@hd.cevalogistics.com 5:33 AM (14 hours ago) to me Hello Lilliam,   We do not show this item in our system. Please contact Amazon for...

Amazon.com / customer service

Joan Crink Laurie on Oct 12, 2017
Where do your calls go for c.s? They never speak my English and very, very hard to understand them and frustrating trying to get things understood. Why are these calls going to another country - what is wrong with calls going to the united states where people might be able to understand...

Amazon.com / regarding your amount debited (customer care 7982261439)

Arun Kumar1425 on Sep 30, 2017
Amazon customer care : 07982261439 /07063444202 Amazon customer care number 07982261439 /07063444202 is available to help you 24*7. Currently, the helpline is available in English and Hindi. In case you need any further assistance, you can register your issue with us. We will try to solve...

Amazon.com / firestick

pat meade on Sep 25, 2017
Hi. I was in contact with customer support yesterday 24/09/17 on instant chat regarding a couple of technical questions I had regarding my firestick. Customer support did not seem to understand what I was asking . They could not put me in contact with someone technical who understood the...

Amazon.com / I have problem with my device nexus 6p which I bought from amazon

vams krishna on Sep 21, 2017
I am a frequent shopper at amazon and I love to recommend to anyone for their shopping purpose.Since few days I have severe battery drain issues with my Nexus 6p device which I bought from amazon almost a year back. I am not complaining its amazon fault, but the reason I bought this device...

Amazon / they charged my debit twice and claim they didn't

Tessa15 on Sep 13, 2017
I've been a customer of Amazon for a couple years never had a problem then all the sudden I have two transactions on my debit exact same amount on my Amazon purchase both of those transactions were taken from my debit the money is not on my debit I complain to them and they try to tell me...

Amazon / Slow and irresponsible

Moira Cameron on Sep 13, 2017
First of all, they are scammers and I'm sure about it. I placed my order back in May. It's now the middle of September. If you ask me what happened I will say that I have no idea. But my order never arrived. I ordered summer shoes to wear them on the beach, but now it's fall...

Amazon.com / Hurting sellers

Billmon Ng on Sep 11, 2017
Who rates them well? The way they treat customers is terrible. How is it actually possible? I'm a seller at amazon, my products are in a good condition. I sent an order to my client, for some reason she didn't like it and decided to return it. I don't know why but I had to...

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