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Neil Najibi on Sep 22, 2018

I wag glowing with pride thinking that I got an incredible deal. The cables just did not last. I was in Hawaii, My I-phone just died. Took to apple authorized office on Kilauea Ave. in Hilo. They hooked up my I phone for diagnostics. At the end it was determined the cable was not apple... / prime membership fee

Leslie Ziminsky on Sep 20, 2018

I put money into my Amazon account to cover my prime membership. Instead of using the credit in my account, my credit card was charged. I called and asked them to receive the charge on my credit card and use the credit in my account. I was told that could not be done. I said fine refund... / purchasing items

Zachariah Laryea on Sep 16, 2018

I have an issue with about ordering items on their website and I had problems trying to login on my accounts with them. Many times I had to put in passwords for my accounts and it keep denying me entry on it. I'm having a hard time gaining access on both of my accounts. First...

Amazon / free credit scores - trying to win a $1000 amazon gift card

Patty Hoyt VerNooy on Sep 15, 2018

I got sucked into trying to win $1000 Amazon gift card I had to pick one of about 6 sites & I picked the free credit score as it was free-I later received an email welcoming me. Saying I can cancel within 7 days or pay $39.99 per month. I deleted the email after writing down the phone... / defective dell laptop

KDebasish on Sep 13, 2018

I bought a Dell laptop from Amazon on 31 August.but they send me a faulty product. When I called them they told for replacement.. after 2 days they told the seller has changed so I will be refunded my money. They arranged a pickup on 7th September... their pickup person didn't visit my home...

Amazon / wig and a firestick

latoya greene on Sep 13, 2018

I made a order on amazon never received it called them they said they will canceled wig and send a replacement fire stick at no charge now telecheck over charged my account I need my money back I called company and they said its not them its telecheck so at the seem time there both robbing... / books order, waited for half of year, receive nothing, keep cheating customer


ORDER # 113-5569123-2845067 ORDER # 113-3444160-5135449 ORDER # 113-9863924-5825852 / Books, waited for half of year, receive nothing, keep cheating customer Guangzhou, China Waited more than half year, no books received ORDER # 113-9863924-5825852 /ORDER # 113-3444160-5135449... / order # 113-8174195-7965832

Greg Ward on Sep 7, 2018

This is so bad in customer service, I'm embarrassed I'm still an Amazon customer. Product was ordered to be sent to a different address than my home address. It was sent to my home - the WRONG address. I had to run out the day before I flew to Asia to get the product I needed. When I... / refund

dick gibson on Sep 5, 2018

Dear Sir/Madam: i am filing an complaint to The address is 202 Westlake N #2, Seattle, WA, 98109, Telephone # 262-859-0001. I am filing an complaint they are not going to give my refund back. i order an item, Georgia-Pacific Standard 92 multipurpose paper. 8.5 X inches 1 box of 3... / customer service

Y.G on Sep 4, 2018

Do not buy from Amazon. Their customer service has become among the worst in the industry. I purchased a number of items all of which were not the products that I ordered, were defective, and/or were damaged. I was instructed to return the items at my cost and Amazon would refund the money... / amazon prime

Arumph on Sep 3, 2018

IMHO Amazon Prime is the biggest scam ever created. Prices change every few minutes and are not that low IMHO. Customer service used to be good, now I think it is terrible. I would rather have the $119 than the privilege of paying for two day shipping, which frequently does not happen. I... / headset not delivered - order reference 114-9910456-3301834

Marcelo Spinardi on Aug 31, 2018

I bought a headset at to be delivered in NYC in Aug 10th, since it was impossible to get it delivered to Cayman. A friend of mine was supposed to bring it, since he would go to NYC in August 20th. Amazon is saying it was delivered, but nobody received in the address. I'm trying... / home services

LadyAria on Aug 27, 2018

I placed an order for home services ( gutter cleaning). It asked for my zip code to give me availability and the first availability was 7 days later, which I requested and they also requested to give 3 different time slots and i chose those too. 1 week later on the day of the service... / free gift cards

Erin Nida on Aug 25, 2018

I am Erin Nida. My email address is I wish to be unsubscribed from receiving anymore "free" gift cards from any company that you manage, especially the Amazon gift cards. I am a guest on my hubbys account and I don't have a credit card or cellphone. These constant...

Amazon / being charged for audible when I did not buy it; you have charged me $14.95 for many months and I would like to be reimbursed.

CherylKDubuc on Aug 24, 2018

I am a member of Amazon Prime and one month I noticed a charge of $14. 95. I checked back the previous 5 months and the charges were billed to me without my permission. I would not buy Audible anyway because I can access this service with my Prime membership. I have not been able to use my... / prime

StephenOtter on Aug 21, 2018

I recently cancelled my Prime membership to find that I was paying twice, once to and once to I have been corresponding with raising a complaint which has received the template response of "I have checked with the details of the issue and I understand that... / rude/unprofessional customer service

KellyCattani on Aug 19, 2018

Hi, on Aug 19, 2018, around 9:00 PM I contacted Amazon Brazil to ask for more information on how to send a book from the Kindle store to my husband's Kindle device. The chat operator was rude and unprofessional, either the answers were lousy short or he was patronizing me. I asked him to... / icooltech

Jack Zdvorak on Aug 17, 2018

Order id 111-5196705-9674628 I am a loyal, solid, amazon prime customer. I place many orders with you monthly & am generally very pleased with amazon prime, your excellent customer service & follow up if any problems exist. Thank you. I have never had a problem with returns & you are alway... / fraud/theft of my account

Mette Roberts on Aug 16, 2018

Dear Amazon, I'd like to file a complaint with regards to a refund, that I still haven't received from Amazon and I'm not really sure why I haven't received it yet, as I have passed on all the information and evidence that they have asked for in emails, in order to process the refund... / amazon prime

Bob Gare on Aug 12, 2018

It seems the longer I have Amazon Prime less things that are eligible for free shipping. That was the main reason I signed up for it. Also when trying to apply Free shipping codes off the internet I'm never eligible to use them. The same goes for my Prime video. Half of what I go to watch they...