StackSocial Customer Service
StackCommerce
21 Market St
Venice
California
United States - 90291-3295
Venice
California
United States - 90291-3295
Customer Support Phone Numbers
| +1 415 335 6768 | 13 11 |
StackSocial Complaints & Reviews
StackSocial / was promised a discount but they changed their minds??
Re
Feb 11, 2019
They had an issue with a discount code so I contacted them. They responded that they were "on it" but in the mean time I could make the purchase and they would refund me the equivalent of the discount afterwards instead. I thought that was great so I made my purchase and responded...
StackSocial / cannot get any customer service
El
Jan 18, 2019
On 12/23/18 I tried to purchase Curiosity Stream for my husband from Stack Social. I went in, got two accounts by mistake, got back out of it (I thought), then went back in and finally purchased 1 account. However, you charged me for two accounts $59.98 on 12/24 from my bank account and on...
StackSocial / drone I purchased through idrop news
Sm
Dec 17, 2018
Well - I have emailed back and forth about this but there is no tracking system, which nowadays seems pretty neanderthal. I am trying to get this item BEFORE Christmas and since I order it back in November I didn't think it would be this big of a problem! There is no way to check if it'...
StackSocial / private internet access vpn: 5-year subscription
Lj
Nov 12, 2018
I purchased this less than 12 hours ago. Still, at the time I am writing this complaint, I have no Redemption Code for my purchase. The company was happy to quickly withdraw the funds from my credit card, but have yet to give me any license for my purchase. Also, the lack of support via a...
StackSocial.com / order # [protected]
Ti
Nov 07, 2018
I ordered these airpods this summer. They finally delivered a month later. They are way too big for my ears so I wanted to return them. At no time did the order form ever say final sale. I've tried for months to return them. All your "support hero's" did was periodically...
StackSocial / return request
Mo
Oct 17, 2018
RE: Order # 6524922 for Stacksocial
I have been wanting to return 10 unopened items. There was no enclosed statement of where I purchased them from. I just contacted the manufacturer, "earhoox." They told me I purchased these items from
Stacksocial. I have called and I have written to...
StackSocial / fastestvpn
Pe
Oct 12, 2018
I placed Order #[protected] For FastestVPN on StackSocial for $25 September 8. This service is not stable and cuts out frequently. Its Indian service is even worse and often does not work. More so, apps such as SonyLiv and HotStar do not permit connection. I have used the free VPN service...
StackSocial / tws (true wireless stereo) earphones v4.2+edr
Wi
Oct 09, 2018
Order #: [protected] Purchase Date: Oct 03, 2018 These earbuds work perfectly one at a time. They do not function as a stereo pair. Yes, I can read directions. They sound good in one ear. They will not operate as a pair (stereo) which leaves them useless to me. IMPOSSIBLE to get customer...
StackSocial / a freebie product that hasn't been resolved. I emailed them 3 times.
Lu
Sep 27, 2018
This is regarding about a freebie that wouldn't go into my cart. Pm logo (https://stacksocial.com/sales/freebie-logo-design-by-pm-logos) Got an email from charles xavier " Hi luke, Sorry to hear you're having trouble with this, that sounds frustrating Please follow these steps to get your...
StackSocial / my purchase...
Be
Jul 11, 2018
I cannot for the life of me make head or tail about this website I checked with Google and there is no app regarding a course I wanted to put in for I was charged $1 but I cannot understand what the hell goes on here can anyone tell me... but I was on to customer care live chat I got...
StackSocial / not sure what it claims I purchased.
Ti
Jun 29, 2018
In the description on my bill it says PP*SC* The DAILY BEAST. When I tried to call I was told you have no phone service which I find very hard to believe since I have seen The Daily Beast online for quite some time. If I did order something I want to know what it is. I unsubscribed from...
StackSocial / nothing bought but charged
Pr
May 14, 2018
This company charged my credir card a month after i purchased a product from them. They said they needed a transaction number to look into it which my CC company did not have.I got nowhere with these people and now have to make a dispute with my CC company. Do not trust them with your...
StackSocial / pdf element
Br
May 05, 2018
This product is not a substitute for Adobe Acrobat Pro. Once I finally managed to download and activate the product, I opened my first PDF document to edit it and found that I could not align the cursor with the text, making editing impossible, hence "Edit the contents of PDFs" i...
StackSocial / electron flow mfi certified charging cables red & blue
Ca
Apr 25, 2018
On april 04, 2018 i ordered and paid for two (2) of these charging cables as of today i still have not received these charging cables although $62.95 was paid and deducted from my card. The order #8975794 has never shipped at this point i would like my funds refunded and credited back to...
Stack Social / vpn service
Vi
Jan 31, 2018
Promised service was not delivered. Ordered VPN service 3rd of December 2017. According to their website, it should be fast and stable. In reality it is slow and unusable. VPN cuts out very frequently and I would have to reconnect. Whether I was able to reconnect was a toss up. Stack social...
StackSocial / refusal to acknowledge or reciprocate refund request
Pc
Dec 14, 2017
On November 30th, I clicked on an ad for 85% off StackSocial online courses. Upon purchasing the course I did NOT receive the 85% off. Automatically my credit card was charged $199 for a Python course (Python 2 & 3). I could NOT find anything on their site to contact them, i.e. phone...
StackSocial / expired licenses
Sw
Nov 19, 2017
I bought some courses a couple years ago with the intention of taking them later. Order # 2208442. When I tried to take them later, Stack said the licenses had expired . Ok. It's fine that I messed up, and I'd normally accept responsibility and move on without complaint. Read the fine...
StackSocial / 8x dual focus lens monocular
Rv
Nov 16, 2017
I ordered 1 8X Dual Focus Lens Monocular on 11/02/17 and have not received any shipping information or the Monocular. I used my Mastercard ending in 9327. Ronald Clark 920 Delta St. Apt. A3 Redding, Ca. 96003 I would appreciate some kind of response soon or i will notify my bank to dispute the charge for this item. Thank you Ronald Clark 11/16/2017
StackSocial / terrible customer service
Ke
Nov 13, 2017
Hmm... I have no words to describe my emotions regarding this company and their customer service. People there are blind and deaf to your requirements and care nothing about you as well. It's sad not to mention that they promise the best service. I received a wrong order and waited 4 week...
StackSocial / do not do business with them
Mi
Oct 24, 2017
I would highly recommend you to stay away from this place. I am very disappointed that my first order turned into a big mess for me. My issue is that I got a wrong product. A completely another one. I called them asking to replace or to exchange, they said I have to return it first, but...
StackSocial / adguard never received payment
Mi
Oct 19, 2017
hello...i used a discount coupon through your service via paypal and the vendor "adguard" says that htey never received the payment. the order details are copied below...please advise ASAP what the issue is..thanks Your Order Order 7810634 Sep 28, 2017 View Receipt Order Total...
Stack Social / beginners guide to cryptocurrencies
Hu
Sep 05, 2017
I bought the Beginners guide to cryptocurrencies course. It turned out to be a sham. I immediately began receiving spam related to all kinds of shady money scams. The course was nothing but a hard-sell for Steem, which is the worst pyramid scheme the internet has ever shat out!! The Stack...
StackSocial / vpn purchase
Su
Jun 10, 2017
I followed an and and went to StackSocial to purchase the lifetime version of Windscribe on 6-9-17 because I am so happy with it. I am a senior citizen on a fixed budget and I have never before purchased from StackSocial and I should have been more careful but I accidentally got distracted...
Stack Social / vpnsecure
Xn
Jun 09, 2017
On May 29, I purchased a lifetime subscription to VPNSecure from Stacksocial for $39, order number 6993032. When I attempted to use the product, it was unable to connect with the company's server(s)...instead it just displayed the endlessly recurring message, "connecting", and produced the...
StackSocial / deals. slashdot.org
Um
May 16, 2017
Forgot password (or it quit working). I have asked 8 times for a reset link. I get the same email below promising a link has been sent, and it has not. the associated ticket is marked as solved and it is not. Desmond miles (support) May 16, 9:18 am pdt Hi _, Thanks for contacting...
StackSocial / cannot return item for refund
Ro
May 02, 2017
I purchased a STRiiv smart watch from Stacksocial . I received the item and found it inadequate for my needs: the display was too small and the operation was complicated. I am 86 and I was unable to try the device before buying it. I tried to return the item and was informed that...
StackSocial / password boss premium
Te
Jan 30, 2017
Company sold Password Boss Premium software that will not work on my computer and now won't provide a refund. I bought 2 licenses and redeemed only one. The party line is if we offered refunds, customers could make purchases, redeem the assets, ask for a refund, and walk away with free...
StackSocial / fitbit and shower speaker
Ch
Jan 06, 2017
I ordered 2 items from Stack Social for my daughters for Christmas. One does not work at all and the other was not the color I ordered. I have sent numerous e-mails, only the first of which was responded to and now I am out the money, do not have the products I ordered and even worse, try...
StackSocial / did not care
Je
Nov 14, 2016
I tried to buy a product from Stacksocial but wasn't able to do that. When I placed my order and tried to pay their website said that there was some kind of error with my card. I tried again and the same thing happened. Then I took another card and tried to use it, but no result. I contacted...
StackSocial / defective item
Th
Apr 18, 2016
I've ordered an item from these guys and the one I received was defective. It was working fine but then it suddenly stopped working so I went online and contacted StackSocial via email. No one ever replied and I can't even get a refund for a defective item. They also have a phone number...
StackSocial / worthless merchant
Jo
Apr 12, 2016
I have purchased some gadgets from StackSocial website and never received any confirmation about my payment. They did take my money and that was the end of the story. Tried to contact them and called many times but there was no response. But when I emailed them they asked me to send my...
StackSocial / do not buy anything from them!
Be
Feb 02, 2016
I ordered an item from StackSocial for $15. There was a discount so I decided to try this website and give it a chance. Well, the product was fine but it was not what I expected so I contacted their customer service and said that I would like to return the product. They said that there...
StackSocial / worst company ever
Ha
Dec 10, 2015
This is really horrible site and their customer service is a real nightmare. I decided to buy an online class from this website, but it was a mistake. I realized the horrible service and I wasn't getting what I wanted. I wasn't satisfied with their courses, so I asked for refund. Well, I...
[Resolved] StackSocial / tigervpnlife. lifetime subscription order no. 2855795
Ma
Nov 28, 2015
Paid $41.63 on 21.10.2015 for above subscription. Had numerous problems setting up with comments my password was 'fishy' That was a stupid response with no guidance. Sent repeated emails but no answer from any of my emails sent to Sarah, when finally she decided to send one email on...
StackSocial.com / they have problems with the delivery
Ka
Apr 29, 2015
I ordered smart watch from the company www.stacksocial.com. I got the confirmation info and the rep informed me that the delivery would take 10 days. I waited these days, but of course I haven’t received the order. The seller told me that they had some problems and asked to wait a...
StackSocial.com / the seller only promised and still hasn't delivered my order
Mx
Dec 11, 2014
I bought phone from the company www.stacksocial.com, but it was real scam. I placed the order and after my payment was sent, I haven’t received any news. Total scam. I sent them several emails and asked about the order, but these jerks only diddle-daddle and provided some fake...
StackSocial.com / they provided invalid code and it was impossible to open the app
Am
Dec 04, 2014
I ordered the Language learning course from the company www.stacksocial.com. I paid $79 for this and they provided the app and code. When I tried to enter this code, it turned out that it was invalid. WTF? I sent couple of emails to the online agents and asked what to do next, but no one...
StackSocial.com / defective items
La
Mar 15, 2014
I ordered 3 items from the website www.stacksocial.com, but I had only negative attitude and reviews about this company. I received 2 items after a month, and all things were damaged. I tried to return them, but the seller refused, because they didn’t take orders back. It was their...