Unlimited Vacation Club review: Secrets in Cozumel review - run down.. Much better choices everywhere else in Mexico

We recently stayed at Secrets Aura Cozumel and left very disappointed. The property is badly run down and in need of significant maintenance and renovation. While the beach is beautiful and the staff worked hard to provide good service, it was clear they were operating in a resort that has been neglected for years.
Our original room (#632) overlooked an active construction site, far from the relaxing luxury experience we expected. The room and location were so disappointing that I paid an additional $1,800 to move to accommodations that better matched the resort's marketing.
The food was acceptable but unremarkable. Overall, the resort feels outdated, poorly maintained, and does not justify its premium pricing.
The beach and staff were the highlights of our stay, but they could not overcome the condition of the property. Mexico offers many excellent resort options, and unfortunately this is not one we would recommend or return to.