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Ally Financial review: Auto loan ( 1 comment)

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3:23 pm EDT
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My name is Rolletti white I’m writing in regards to my auto loan on a 2017 vw Jetta I purchased year and a d half ago. I call to get my pay off amount and the rep s keep telling my I owe 26, 000 that’s what u paid for the car a year and half ago. It equals out to be 13,374 dollars, 8900. 000 for the year and 4900. 00 for six month s. No one would give me the correct break down on my loan. How do I still owe the purchase price. My calls were shuffled through out the company. I want to return the car to you all with out owing the remainder of the loan. At this point I don’t want nothing to do with your company I have file complaint s with bbb, the consumer financial protection agency in regards to this matter. If not re solvent in that matter then I will seek an attorney to take care of the matter. Thanks a lot any questions feel free to contact me at [protected].

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Dave Knauss
US
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Oct 28, 2025 2:00 pm EDT
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Ally just denied us a car loan saying that our credit rating was unacceptable and that there were no car loans on our credit report—basically saying that we are not creditable borrowers or responsible payers. This is all false! Credit Karma lists our credit at 820 and TransUnion says it is 840. We had an Ally Car Loan Acct. #[protected] from 2017 to 2023 during which time I paid on time every month, paid extra principle each month, and even paid off the loan early. So we needed to purchase another car and you denied us a loan!?!?!?

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  1. Ally Financial Contacts

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    500 Woodward Ave, 16th fl, Detroit, Michigan, 48226, United States
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    Nov 25, 2025
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