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Standard Bank South Africa Customer Care Service

Standard Bank

9th Floor, Standard Bank Centre, 5 Simmonds Street
Johannesburg
South Africa - 2000

Customer Support Phone Numbers

+27 860 123 000(Customer Service) 29 17
+27 116 369 111(Head Office) 9 7
+27 860 101 341(Branch Customer Service) 5 2
+27 112 994 701(International) 6 3
+27 860 123 108(Telephone Banking) 1 2
+27 860 001 321(Prestige Banking, South Africa) 6 2
+27 112 994 607(Prestige Banking, International) 1 2
+27 860 109 075(Business Customers, South Africa) 3 3
+27 112 994 633(Business Customers, International) 1 2
+27 800 222 050(Report On-line Fraud, South Africa) 3 2
+27 102 490 070(Report On-line Fraud, International) 3 2
+27 860 238 837(Cellphone Banking) 2 3
+27 860 001 237(Cellular Prepaid Services) 2 1
+27 860 123 001(Home Loans) 7 6
+27 861 201 000(Card Division) 6 3
+27 861 114 494(Travel Insurance) 1 1
+27 800 020 600(Lost & Stolen) 2 2
+27 860 123 002(Asset Finance) 3 2
+27 860 123 222(Vehicle Insurance) 3 2
Mailing Address
PO Box 7725, Johannesburg 2000
Plus

Standard Bank South Africa Complaints & Reviews

Standard Bank South Africa — access to internet banking account blocked

With reference to "Locked out Account" 11 Feb 2018 -...

Banks  · Nov 12, 2019

Standard Bank South Africa — change my email address on my account

I have been trying to change an old email address on my account for 4 weeks. Being pushed around from one person to...

Banks  · Sep 26, 2019

Standard Bank South Africa — instant cash

I sent myself money today an hour ago via instant cash using my phone app. When I get to the ATM to withdraw it, it...

Banks  · Sep 23, 2019

Standard Bank South Africa — outstanding card authorisation not resolved

I paid a Merchant with my Cheque Card on 16 Sept 2019, but the Card Machine was off line and declined the Transaction. I...

Banks  · Sep 23, 2019

Standard Bank South Africa — instant money

Good day I've send send instant money to my self and then forward to my brother in Pinetown. When he wanted to withdraw...

Banks  · Sep 21, 2019

Standard Bank South Africa — immediate payment error not reported

On 14 September 2019 I have transferred he amount of R5000 with immediate payment to my wife's account. After calling...

Banks  · Sep 14, 2019

Standard Bank South Africa — Given the runaround, regard my own money

Good Day I have just got off the phone with a consult. I contacted to reverse a 2 debit orders which took place on the...

Banks  · Sep 02, 2019

Standard Bank South Africa — revolving loan

To whom it may concern I had a loan with standard bank sometime ago and after the last installment I called the branch...

Banks  · Jul 19, 2019

Standard Bank South Africa — standard bank home loans

im trying for three mounths just to get a letter WITH a logo of standard bank to submit to my Human Resource department...

Banks  · Jul 18, 2019

Standard Bank South Africa — home loan

Good day My name is Travers, I bought into an residential development where my family and I live, it's been just over 18...

Banks  · Jul 10, 2019

Standard Bank South Africa — closure of an account and reversal of funds

I have closed an account with std bank on the 12 of June 2019. However this account has still not been closed. A debit...

Banks  · Jul 06, 2019

Standard Bank South Africa — homeloans

[protected] What is wrong with standard bank's service??? Why has no one gotten back to me in three days??? I need the last...

Banks  · Apr 25, 2019

Standard Bank South Africa — unauthorized debit by Standard Bank

Sonja Hough 7:45 PM (2 minutes ago) to info Good day I am Sonja Hough ID: [protected] I have been and is receiving my...

Banks  · Feb 15, 2019

Standard Bank South Africa — house insurance claim rejected/ hlc18-003956

Good day I put in a claim for my Lapa thats looks like it is now falling to one side, the contractor came out the bank...

Building, Construction  · Dec 03, 2018

Standard Bank South Africa — unknown debit orders

Standard Bank South AfricaI am Phumelephi Gumede ID [protected] have a cheque account from 1993, i have numerous unknown debit orders that are going...

Banks  · Dec 02, 2018

Standard Bank South Africa — fraud case

I'm using standard bank for a long time but fewer weeks ago, my bank card missing and no one know my pin, but to my...

Banks  · Nov 26, 2018

Standard Bank South Africa — no response from previous correspondence

Good morning, My support worker Wayne Connors, emailed you on 8th March 2018 regarding my account with you. The email...

Banks  · Nov 19, 2018

Standard Bank South Africa — master card cancellation

I went to standard bank late last year, I was owing the master card the amount of R 2000. I paid the amount in full and...

Credit Cards  · Nov 13, 2018

Standard Bank South Africa — home loan structural insurance

We have insurance and required our tile to be fixed as it got cracked by accident. A contractor came out to look at the...

Contractors  · Oct 26, 2018

Standard Bank South Africa — atm

Standard Bank South AfricaI tried to draw money on 3 occasions with amounts of R2000 at a time and amounting to R6000 at your Pinehurst Atm in...

Banks  · Oct 25, 2018

Standard Bank South Africa — home loan structural insurance

The service providers that were assigned to my storm damage claim have done Half of the job that the insurance...

Contractors  · Oct 18, 2018

Standard Bank South Africa — vehicle finance

I received a call today from a lady named Lebohang from standard bank vehicle finance team telling me that my debit...

Banks  · Oct 03, 2018

Standard Bank South Africa — bad service,

This is happening for the second time with the same branch, that is why i have to send this complaint now, On the 23rd...

Cleaning Services / Laundry  · Aug 30, 2018

Standard Bank South Africa — credit card cancellation

My credit card expired in November 2017 which is when I decided to cancel the card completely. I am still being charged...

Banks  · Aug 24, 2018

Standard Bank South Africa — my debit card was used to pay game store in wonderpark

On the 09/072018 I received a message that I paid Game Stores in Wonderpark using my debit card for two transaction...

Unauthorized Mobile Charges  · Aug 14, 2018

Standard Bank South Africa — disability insurance

I have been waiting for over a year for my disability insurance claim to be finalized. I have been patient and have...

Banks  · Jul 23, 2018

Standard Bank South Africa — harassment to the extreme

Good day, I am an ex staff member of Standard bank of 17 years. I had an unfair dismissal in end of 2015 which wa...

Banks  · Jul 07, 2018

Standard Bank South Africa — credit card

I just receive an sms saying that there will be an external vendor who will contact me on behalf of standard bank to...

Credit Cards  · Jun 19, 2018

Standard Bank South Africa — customer service

Hi A few weeks ago I approached Standard Bank in Tzaneen for vehicle finance. I was told that this dept is closed on...

Crypto & Hedge Funds  · Jun 11, 2018

Standard Bank South Africa — bad service

My parents bought a house for R910000.00 thousand end of 2015 paid the a lumpsum towards to loan was left owing...

Banks  · Jun 06, 2018

Standard Bank South Africa — no feedback from merchant support services

Informed Merchant Support Services that our business has changed banks from Nedbank to Absa and we requested Standard...

Bad Business Partners  · May 28, 2018

Standard Bank South Africa — rietfontein service centre

Sunette Mouton Pure Save Account On 29 April 2018 I went to Rietfontein Service Centre to open an account to put money...

Banks  · May 24, 2018

Standard Bank South Africa — double deduction and incorrect debit order date

Hi there, Standard Bank Home Loans has the most incompetent team, I ever came across. First they double deduct my account...

Mortgage Companies  · May 24, 2018

Standard Bank South Africa — standard bank insurance

It amazing how good the institutions advertised themselves when approaching new clients, but yet when their staff...

Auto Insurance & Loan  · May 23, 2018

Standard Bank South Africa — very poor service

So on the 9th of May my car got repossessed, then on the next day I went to the bank to get a settlement letter to pay...

Banks  · May 20, 2018

Standard Bank Klerksdorp South Africa — unethical behaviour, manager threatened client on multiple calls that were recorded

Standard Bank Klerksdorp South Africaon the 14th of may 2018 I went to the klerksdorp standard bank to pay for a prosthesis I need for an urgent operation. I...

Employees  · May 19, 2018

Standard Bank South Africa — standard bank south africa

Hi there My desperation has forced me to do this. On the 20 April, I called your help desk to ask them to change my OPT...

Banks  · May 17, 2018

Standard Bank South Africa — card division

I have been trying to get the card division to assist me with a transaction that was cancelled for close on a year now...

Credit Cards  · May 03, 2018

Standard Bank South Africa — customer service call centre credit division

Hello. I'm writing this complaint about the very unsatisfactory and poor service I have received a few days ago. I...

Loans  · Apr 17, 2018

Standard Bank South Africa — bond application delay

Reference No. 5833511 - We applied for further Bond in January 2018 we accepted our Pre-Agreement Quote on the 6th Feb...

Other  · Apr 17, 2018