Please note that a car was rented on the 12.15.19 to 12.18.19. The GPS was not functionable. We returned to the rental and received another one. However the same problem occurred with the new one. Can you state whether the systems are updated, because there was few times that wrong directions were given and we got lost. As we were visting from the Bahamas, it was very upsetting. As this was the first time we ever experienced this. It would be very appreciative if one of your team members get back to me at email [protected]@gmail.com. I await your response.
The complaint has been investigated and resolved to the customer's satisfaction.