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CB Vehicle Rental and Leasing Alamo Rent A Car 3230 Loomis Rd, Hebron, KY, 41048, US
Alamo Rent A Car company logo
Alamo Rent A Car
reviews & complaints
Alamo Rent A Car company logo

Alamo Rent A Car

3230 Loomis Rd, Hebron, KY, 41048, US
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1 complaint
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Website
www.alamo.com
Phone number
+1 (859) 767-3655
Category
Vehicle Rental and Leasing
Working hours
Mon
6:00 am - 12:30 am
Tue
6:00 am - 12:30 am
Wed
6:00 am - 12:30 am
Thu
6:00 am - 12:30 am
Fri
6:00 am - 12:30 am
Sat
6:00 am - 12:30 am
Sun
6:00 am - 12:30 am

Alamo Rent A Car reviews and complaints 1

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8:15 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Alamo Rent A Car has left an official reply on this complaint.

Alamo Rent A Car - charging my car extra

I turned my car in before 6pm the time stated
I was charged $300+ instead of $147. I've called the Cincinnati store spoke with an assistant manager and she is suppose to call me back.
She hasn't. I called again today and left a message; still no return call. I need someone to call me soon
My name is: Stacey J Martin
My phone #. [protected]
My email: [protected]@yahoo.com
Thank u

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Alamo Rent A Car - charging my car extra - Photo 1
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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Alamo Rent A Car representative's response
Sep 10, 2019 2:54 pm EDT
Alamo Rent A Car customer support contacts
Phone numbers

+1 (844) 354-6962

+1 (844) 357-5138

Address

600 Corporate Park Drive, Saint Louis, MN, 63105, US

Website

www.alamo.com

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Stacey Martin,
Thank you for your comments.
This team is happy to take a closer look at your rental in order to help and provide some answers. We will need some additional details in order to do so. Please email Care@Alamo.com with your contact telephone number, email address, exact rental office location, and your reservation and rental agreement number.
Regards,
Carol H.
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