Hello I want to file a complaint about your employees and this is very serious complaints. On June 21 I was travelling to Washington with Booking number [protected]. When I arrived to the Air port at 6:00 am I have been tolled that my flight has been canceled because there no enough crew! They arrange another flight to Montreal and then Washington, I refused the deal because is a long trip. Finally after arguments with CheapOire they found me a flight from Toronto to Washington at 8: pm and gave me &20 for food sitting in the air port for 14 hours.
For my return from Washington, I arrived to Regan Aire port on time for my flight N.2105 and I was surprised my flight also canceled! I saw all white Canadian or American was giving Hotels. transportation and cards for food. when I reached the counter I have tolled my flight will be on June 27. I asked the manager his name is Ibrahim, I tolled him I need to go back to Canada because I am working on Monday, pulse I do not have money for hotels and food? He simply tolled me there nothing we can do is going to be on your on.
What else you expect me to write? this very clear racist treatments and discrimination against all color people who received the same treatment on that day.
We exchange the telephone numbers and we will sue Air Canada no matter what.
The issue here not asking for refund and what I have lost in Hotels /food and transportation is racial profile and discrimination case.
Mohammed Hussein
You can reach me at [protected] email [protected]@yahoo. ca
Thank you