The complaint has been investigated and
resolved to the customer's satisfactionResolved AIC Kia of Manassas — fraud!!!
resolved to the customer's satisfaction
I was told by the national lending service... That I was approved for a 25, 000 dollar auto loan w / no down payment and 3% interest I was referred to aic kia of manassas in manassas, va. And I live in hagerstown, md so this is quite a drive. I was told by them that I would meet with my loan officer pick a car and sign paperwork, that loan was already to go they say. Well the very next day I took the 2 1/2 hr drive to manassas and I was greeted by this dumpy looking gangster guy. He was so unprofessional his shirt was sloppy and his hair was everywhere. He couldn't even speak properly.. He used such vulgar slang, it was ridiculous. I asked to see my loan officer and all of a sudden he says ooo she wont be able to make it when I had just spoken to her on the phone before I had pulled in. And I had told him im only to work with her that I already had a loan and wasent interested in working with him. He then said I know you have a loan already come fill out all your information into the electronic tablet just so I can verify that all our information in the computer is correct. I then agreed and went over to his little broken down table to fill out the tablet. Filled in all my info then he went up to the front and put it all into the computer up front. Then he went into the back where a guy named "matt" pulled up my approval paper. The wanna be gangster hood rat came back over to the table and told me I was approved for a totally different amount which was much lower than what I was previously told and that I had to put down 2500 bucks!! I was completely outraged because I was told I was appvd for 25 000 and no down payment. I want all of u who might be referred to them in the future from nls or anyone else... Do not believe what they say. They will tell u exactly what you want to hear just to get you to come down and waste your time. This has happened to many people not just me. The fake credit approval dept is right in the front of the dealership!!! Its a complete scam... Do not go to aic kia of manassas!!!