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CB Airlines and Air Travel Aeromexico
Aeromexico

Aeromexico review: Confirmation number trcpgh

T
Author of the review
9:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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I booked a flight through Expedia several months ago. My confirmation number is Confirmation: TRCPGH

Since we booked our flight, Aeromexico has canceled my original flight, and changed our booking multiple times. The change in my flight requires us to stay overnight in Mexico City on our return flight. I am formally requesting that your airline pay for a hotel room for my wife and I in Mexico City, so that we don’t have to spend the night in the airport. Additionally, I read the fine print, and it says that I am due up to four times the amount of each of our one-way fares as compensation, since you changed our original booking by more than two hours. I am formally requesting that compensation for each one of our one-way fares. We are traveling on Thursday. Please contact me immediately, preferably by phone, to address this issue. I do not have time to go back-and-forth with emails or wait multiple days for you to answer my request. I look forward to speaking with someone.

Taige McIntyre

[protected]

Sent from my iPhone

Desired outcome: 1- four times the amount of each one of our one-way fare price as compensation, or bump us to first class for all legs of our flight going to Cancun and returning2- hotel accommodations in Mexico City for our return flight layover.

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  1. Aeromexico Contacts

  2. Aeromexico phone numbers
    +1 (800) 237-6639
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    Ireland
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    Spain
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    Mexico
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    Venezuela
    More phone numbers
  3. Aeromexico emails
  4. Aeromexico address
    3663 N. Sam Houston Pkwy East, Suite 500, Houston, Texas, 77032, United States
  5. Aeromexico social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 08, 2025
  7. View all Aeromexico contacts
Aeromexico Category
Aeromexico is ranked 35 among 218 companies in the Airlines and Air Travel category
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