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ADT Security Services review: ADT Home Security

Maria Sedor of US

Feb 24, 2026 4:30 pm EST

Verified customer

Featured review

When service was established the equipment and install was to be set up on the Flexible Finance program - it was not. I have made repeated calls to ADT to resolve. I was advised it would be corrected - but it has not been corrected. During one of my calls I informed the representative I was receiving collection calls - to which I was told to ignore the calls. On 3 calls I was disconnected - after being re-routed during the call multiple times, each transfer with extensive wait periods.

Desired outcome: Set up finance correctly or cancel the service.

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ADT Security Services Contacts

ADT Security Services phone numbers

+1 (800) 884-4226

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Residential, Sales

+1 (800) 521-1734

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Residential, Customer Service

+1 (888) 244-4505

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Business, Sales

+1 (800) 515-2216

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Business, Customer Service

+1 (877) 801-7387

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Health & Senior Safety, Sales

+1 (800) 658-7134

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Health & Senior Safety, Customer Service

+1 (844) 225-5723

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ADT Security Services emails

alwaysthere.c@adt.com

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Support

info@adt.com

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Support

ADT Security Services address

1501 Yamato Road, Boca Raton, Florida, 33431-4438, United States

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Feb 28, 2026
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