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This site has not been verifying my documents since August 5th, they gave me an address, I was asked to send an ID to the address, I completed each process with my own photo as requested, unfortunately I cannot share the photos here. There is no such thing as document verification on this site, my account was blocked unnecessarily and still cannot be opened, it is written in the review. What is the 80-day review? ? I even sent an ID, it shows in the system that it was delivered, but they say it was not received. My money inside isn't even $7500. If you do not want to keep your money, do not play games, you cannot withdraw your money from this site in any way.
User ID; [protected]
I sent it and it was delivered, how can you say it still hasn't been delivered? My cargo tracking number and delivery number are like this, all my information is visible. You can also review it here. I'm the one who deposits money, and I'm the one who wants to withdraw money. We can provide video calls. Shipping tracking number: RR316407308TR
I would like to state that if you do not solve my problem, I will share this situation on all social media and all complaint sites. My account has been blocked. If it wasn't blocked, I could deposit and withdraw money, but I can't. This is not something you do for every member. When I withdraw or deposit my money, I do so from my own account. I offer you a video call. Why do not you admit? Is $7500 too much for 1xbet?
Let's video chat, it's that simple. If your job is to verify your account, we can do that via video call, right?
I swear, I still haven't seen such nonsense. They still don't approve. Can you look at the nonsense? I haven't received any updates or anything. They said, "I'm still being kept waiting. Your documents haven't reached us." And I got a message that the review has been suspended again. I'm asked to send documents there again. It's not that easy to send documents there from Turkey. If you care so much about the location of personal data. I can prove to you that I am myself by making a video call. Put an end to this situation. I want my account to be approved and continue where I left off. I cannot access my account in any way. Help me. 3 months have passed and I am still waiting. Please, that's enough.
Claimed loss: 7500 dolar
Desired outcome: I want my account to be confirmed now
You are not helping in any way, the bottom line is that account verification is so difficult, it is only up to you to manage to delay such a simple thing, I don't care about the troubles your other members are going through, I have an investment of 2000 dollars, it is my right to withdraw this money, that is enough, please fix this situation.
This complaint has been resolved automatically due to user's inactivity.
