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8:32 am EDT
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1xBet Deposit problem

My gambling Id:-[protected]

TrxID:-71HOM8KN

Client phone number Nagad:-[protected]

Agent Phone Numbar Nagad Free:-[protected]

Amount:-7500tk

Date:-17/10/2022

Time:-12.25pm

আমি গত 17/10/2022ইং তারিখ সকাল 12.25pm মিনিট এ আমার পার্সোনাল নগদ নাম্বার [protected] থেকে আপনাদের এজেন্ট নগদ ফ্রি নাম্বার [protected] এইটাতে 7500টাকা ক্যাশ আউট করি। কিন্তু আজ প্রায় 15 দিন হয়ে গেলো আমার একাউন্টে এখনো কোন টাকা আসেনি।[protected]@lxbet-teamcom এই ইমেইলে ই মেইল

করেও কোন রেসপন্স পাচ্ছি না।প্রমাণ স্বরূপ আমি আমার মোবাইল স্ক্রিনশট পাঠালাম।

এটা আমার

TrxID:-71HOM8KN

ছিলো।দয়া করে বিষয়টি বিবেচনা করে অতি দ্রুত আমার টাকা আমার একাউন্টে ঢুকিয়ে দিলে অনেক কৃতজ্ঞ থাকব। দয়া করে আমার একাউন্টে টাকা টা দিবেন। একান্ত যদি না দেওয়া সম্ভব হয় তাও জানাবেন।

ধন্যবাদ।

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Jahangir Alam
Dhaka, BD
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Dec 06, 2022 9:46 am EST

ACCOUNT [protected]

id-aBLrZ977

একটা ৩০০ আর দুই টা ১৫০/১৫০ টাকা আসেনি

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4:46 am EDT
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1xBet money deducted from my account but no deposited

Respected sir,

I am Sahan , I have tried to make a deposit of 350rs through gpay. My money got deducted from my account but not showing in the 1xbet balance. Please do the needful and revert back my money to my account as soon as possible.

I am attaching you screenshots for the reference.

Please help me out

Hoping a quick response from you.

Contact details:

Sahan

Phone Number : [protected]

Desired outcome: I need refund of my money or add as a deposit in 1xbet.

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9:50 pm EDT
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1xBet Payment bug

I have tried to add money from Nepal through Khalti but the agents didnot responded after transfer money. My 1X Bet id is [protected] . I tried 8000 from khalti account but didnot load in my 1X. I can attach the receipt for the transaction .and also provide you the request of payment made.The key serial number and transaction id is in the screenshots.

Desired outcome: Please either return my money or upload my 1X wallet

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8:57 am EDT
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1xBet Deposit not reflecting on my account

My account number is [protected]. I made a deposit using bitcoin dated 25-10-2022 at 1.14pm. It was a deposit of 0.005197 which was equavalent to $100usd. I sent it from wallet id 3BhqSZhToLeT5UMPT9yeWEzcjSvEx9Ko5b and i sent it to wallet id 32a9597jHCMASMRnsrrXwXG7MKcSE7XeCg which was provided by the app. After 24 hours i sent an email to [protected]@1xbet-team.com and i haven't been attended to since then. Everyday support keeps on telling me to be patient but its 5 days now and i don't know how much longer i have to wait for a deposit i made 5 days ago.

Desired outcome: Please credit my deposit into my account.

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Update by Denzel Chimedza
Nov 02, 2022 1:24 am EDT

I sent an email to the support service email last week and its now been a week my problem hasnt been sorted out. A whole week and still not attended.

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8:22 am EDT
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1xBet Payment not received

On the 28th of October 2022, I won Le 150. But I only received Le 55 via orange money. Below are details of the transactions;

1. Bulk Pay success to [protected],Normal,ORANGE MONEY from MfsProvider ORANGE MONEY with BulkPayertype salp and BulkPayerName GLOBAL ONLINEBETTING SL LTD, Amt:55.00 SLE,Txn Id:ER221029.0900.B38127, Fee:0.00 SLE,commission:0.00 SLE,crebit amt:55.00 SLE,balance:55.10 SLE ,Txn Amount Tax:0.00 SLE,Service Charge Tax:0.00 SLE,Commission Tax:0.00 SLE,Total Tax Paid:0.00 SLE

2. Your withdrawal has been successfully paid. Amount 150.00 SLE

Desired outcome: Refunds

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5:51 am EDT
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1xBet Deposit complaint

01.Player Id-[protected]

02.Tarnsaction Id-9I813LVTS9

03.Client No-[protected]

04 Bkash Agent No:[protected]

05.Time and Date-12:56am and 8/09/2022.

06.Amount-2800 BDT

01.Player Id-[protected]

02.Tarnsaction Id-9JI16MLBPV

03.Client No-[protected]

04 Bkash Agent No:[protected]

05.Time and Date-6:03pm and 18/10/2022.

06.Amount-5000 BDT

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8:54 am EDT
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1xBet withdrawal issue

I made a deposit via VISA card on 17th october and placed series bets which won.

now want to make withdrawal on 22nd october but saw only option of mastercard.

i phone customer service about the issue and they told me how to change payment method.

i deposited again into my account using mastercard and stakedon over 1.1 odd and won.

i sent all the screenshot to the security email at [protected]@1xbet-team.com and ever since then, there has been no response whatsoever from anyone.

i've called and called and all they kept saying is to wait for response.

can someone please come to my aid. i really need help.

i dont want to lose all my money.

Desired outcome: please approve my payment method

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Update by Yinkdol
Oct 29, 2022 4:19 am EDT

Thanks.

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1:04 pm EDT
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1xBet Account Verification

1xbet are not processing my account verification. They decided to lock my account after depositing 4000$ and they started this their series of verification. I have been verifying my account for the past 6 weeks. I have always send all the documents they requested for. Now the last time I logged into my account, what I can see is that the review of my account suspension claim as been suspended after I have sent them all the documents they requested for. This have been showing in my account for the past 3 weeks after I sent them the documents they requested for and it's still showing till now and I have sent the documents they requested for for the third time in a row thinking they will answer if I send it one more time.

I really don't understand what's going on. This is my third time of filling a complain on this board about this my 1xbet account and what you guys responded was that my account is under verification. I know my account is under verification but the security department are not processing the documents I had sent them for the past 3 weeks now

Gaming ID : [protected]

Desired outcome: My account verification should be process and I can withdraw my money

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Update by Abdulsamad1
Oct 27, 2022 2:19 am EDT

Can 1xbet tell me what's I'm not sending right it's been 3 weeks after I sent them the documents they requested for but all I can see in my account is my claim have been suspended. Please I'm tired already nothing is helping.This is my fourth complain about this same account verification on this platform but nothing is helping

You guys are just saying my account is under verification and I should follow the instructions strictly from the security department

I don't know what to do again because I strictly sent the documents they requested for but no reply from them for almost a month now. I want a better solution

ID : [protected]

Update by Abdulsamad1
Oct 27, 2022 2:13 am EDT

Can 1xbet tell me what I'm not doing right please for the past 3 weeks no reply

Why are they doing like this.

Update by Abdulsamad1
Oct 27, 2022 1:49 am EDT

Can they even tell me what I'm not sending right but no reply from them for the past 3 weeks

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2:48 am EDT
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1xBet They don't pay on time

1x bet rotates with our money. They pay 1/2 day after deposit. Withdrawal does not give money. Even if you email thousands of times, the email does not respond. Customer support does not give any answer even if I talk about this. I want a fair trial against them. They are still not paying my deposit. I want 1X Bet to educate our Bangladeshi retailers about this.

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3:18 pm EDT
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1xBet Making fraud with deposits

1xbet is fraud betting site my name santhosh gaming I'd [protected] 1xbet company they collect money from the customer through UPI the receiver create deposit request with using customer transection I'd the money will credit the receiver gaming account and there is no quick response from the support team this company doing fraud with players I'm i lost money two times i have all the proofs of the transection

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Update by Malledi santhosh Kumar
Oct 23, 2022 3:22 pm EDT

1xbet fraudsters

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6:41 am EDT
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1xBet Stole my money

I deposited on 1xbet and wasn´t able to bet

They asked me for a list of docs:

-bank statement

-proof of deposit

- national id

After I sent it all, the allowed me to use my account.

So i make 2 more deposits and start to betting. When I tried to withdrawal, they asked me for more documents

- drivers license

- selfie with my ID and the email they sent me open on my screen

So I provided it.

Then they asked me about my relation with 2 people I don´t have any ideia who they are. I replied exactly it, I don´t have any idea.

After few hours, they sent me an email saying they closed my account and removed ALL MY WINNINGS because I suposedly broke their rules.

First of all, It´s not true. I don´t have any relation with this 2 person they asked me.

Secondly, I asked for proofs and they didn´t give me any. I´m 200% sure I didn´t break any rule and my account has NO RELATION AT ALL with other account.

Third, if my account had any problem (which it hasn´t), why they didn´t say it when i sent my bank statement and ID 10 days ago? They waited for my deposit to steal my money.

My balance was 3370 BRL at this point. They only allowed me to withdrawal 2200 BRL.

I don´t want any relation with these scammers from 1xbet anymore. I just want my 1170 BRL back.

account [protected]

case ID #[protected]

Desired outcome: Pay my full balance 3370 BRL - still missing 1170 BRL

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4:25 am EDT
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1xBet [protected]

Hello Dear.

My Gaming id is [[protected]]

Country: Bangladesh

Name: MOMOTAZ BEGUM

Payment system: 1xBet cash agent.

I can not withdraw my fund...they say me email to the security team after I send all document too the security team they verify my id after they email me my id was blocked appeal to the website after I appeal the website they can not say me any reply.

Solved my problem quickly.

Open my account. I will do gaming

Desired outcome: [protected]

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11:12 pm EDT
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1xBet Blockicg appeal

Hello Sir.

My Gaming id is [protected]

Country: Bangladesh

Name: kulchuma begum

Payment system: 1xBet cash agent.

I can not withdraw my fund...they say me email to the security team after I send all document too the security team they verify my id after they email me my id was blocked appeal to the website after I appeal the website they can not say me any reply.

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Update by Kulchuma Begum
Oct 26, 2022 3:11 am EDT

The company say showming to the deposit which payment method.now the agent say his agent lock...now how can I get a screen short

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The company say me which payment method I deposite this screen short but the agent lock now the agent give me a any screen short

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12:42 am EDT
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1xBet Deposit problem

Dear,

I was deposit in my account 300BDT, But they rejected my deposit in my account. i already email on [protected]@1xbet-team.com but they didn't yet respond. please help me.

Player id: [protected]

Transaction id: Nagad 71HK92BV

Nagad wallet No: [protected]

Client no: [protected]

Agent number: [protected]

Time: 12:09 PM

Date: 15/10/2022

Amount: 300 BDT

Desired outcome: Kindly help to refund my money

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7:14 am EDT
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1xBet My account have been blocked unlawfully

i Have 23,540 cedis in my 1xbet account, On the 1st of October, 2022 i tried making a withdrawal of 2000 cedis from my 1xbet account to my vodacash wallet and i got a feedback i should email security team and was then told to verify my documents, during the verification process i sent both front and back of my national id card, pictures of me holding my national id card and a phone showing the e-mail thread i had with the security team, I was later asked to specify the relationship of certain individuals namely Akplaku Samuel, Oppong Korang Bismark, Owhe Emuobome Unique, Dodoh Emmanuel Ansah Stanley, of which dont know any of them. I was told to wait for an answer which i waited for 4 days and i was asked by the security team to provide a drivers license which i dont have because i dont drive, so i was told to provide bank statement document which i provided.On the 14th of October i got a mail saying i should make a selfie with a current date and code Y5IKJH written on it with my face and all the data clearly visible, is sent them the requested selfie shortly and was finally told to login and fill a form which turned out to be a blocking appeal i had no idea about.

I had deposited my own money and staked bet legally which i lost and won some ,they can check my bet history for clarity why am i being treated this way.

Desired outcome: I want my account unblocked so i can continue using my account as usual and make withdrawal and deposit as and when.Thank You

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Update by Jones Akuffo Cole
Oct 23, 2022 3:15 pm EDT

i have filled out the two seperate forms you instructed me to do in my account but my account is still Blocked, It has been 4 days since i filled out the Second Form i need my winnings, im runnnig out of patience

Update by Jones Akuffo Cole
Oct 18, 2022 11:08 am EDT

I will be waiting for an Answer

Update by Jones Akuffo Cole
Oct 17, 2022 9:38 am EDT

kindly check my screen recording below

Update by Jones Akuffo Cole
Oct 17, 2022 7:20 am EDT

I forgot, the account Id is [protected]

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3:11 pm EDT
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1xBet deposit problem

i was request a deposit .i send money to him. but operator rejected.

i was report the deposit info to 1xbet team by email ([protected]@1xbet-team.com). but they didn't reply?

deposit info

Player ID : [protected]

Transaction ID : 9JC2137OEI

bkash number: [protected]

Agent number : [protected]

Time : 2:28 pm

Date : 12/10/2022

Amount : 10000 BDT

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Update by Dip Mondal
Oct 19, 2022 1:05 am EDT

I completed a transaction. And request a deposit with correct information and prove. But the operator rejected it. I reported this to transaction-bn@1xbet-team.com/ info-en@1xbet-team.com with full information 7 day ago in email, but no response from them.

Deposit info:

Player ID: [protected]

Transaction ID: 9JC2137OEI

Client No: [protected]

Payment method: Bkash

Bkash No: [protected]

Agent number: [protected]

Time: 2:28 pm

Date: 12/10/2022

Amount: 10000 BDT

https://drive.google.com/file/d/1ox39RloH8dt_JPuct2-j1E0CgCK2qc_u/view?usp=sharing

Update by Dip Mondal
Oct 19, 2022 12:19 am EDT

I have already mailed 1xbet. But no answer was giving?

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4:15 am EDT
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1xBet Deposite Payment not received

Dear sir,

With sad to say, i deposite several Time in my several account but i mam not payment after saverl days.i dont know whether i will get payment or not.at this moment what can i will do. please suggest me how and where i can complain against BDT agent and 1xbet Also.

Game ID-[protected] D.D12.10.22(5days)

Game ID-[protected] D.D 15.10.22(2days)

Game ID-[protected]-D.D3.10.22(14days)

Desired outcome: I'd appreciate your response

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Update by ik tipu
Oct 17, 2022 10:18 am EDT

Dear sir,

I already did this with all accurate documents but no reply. Still this issue is pending.i dont konw i will back my money or not,i wish 1xbet give me clear message this money wil be back or not.

Resolved

Dear sir, Reply message After want proof i sent then still i dont any message from them, i sent reminder after 2-3 days but no reply, at this sitution i just want to know them whether i will got my payment or not. if not just message me with reason, i want clear message from them i will got my payment or not

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1:50 am EDT
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1xBet 1xbet rejected my 2000 tk deposit from bangladesh on 11/10/2022 #player id: [protected]

In order to deposit 2000TK in 1xbet, I cashed out 2000TK to agent Nagad Number( [protected] on 11/10/2022) but money is not added to my player id still now. I emailed them but they have not replied and have not added my money to the player ID... I am providing all the transaction proof and my player id below.

Player id, - [protected]

Transaction ID,-- 71HD2G1M

Client no,-- [protected]

Agent number, -- [protected] #নগদ

Date, -- 11/10/2022

TIME 7:17 pm

Amount -- 2000.00 BDT

Desired outcome: Please add money to the player ID (Player id, - [protected]) or refund it quickly why are you making drama...

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Update by basar1973
Oct 13, 2022 12:49 pm EDT

Transaction ID,-- 71HD2G1M

Client no,-- [protected]

Agent number, -- [protected] #নগদ

Date, -- 11/10/2022

TIME 7:17 pm

Amount -- 2000.00 BDT

mail: basar4492@gmail.com

#plz add money to my id or refund it; i emailed them and requested call back but my money is not added or refunded

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11:46 pm EDT
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1xBet Deposit not reflecting after 3 days

Hello,

It has been over 36 hours since I deposited money through Ethereum crypto currency and nothing has reflected yet.

I have sent you many mails to [protected]@1xbet-team.com and yet no one seems to care.

My e-mail: [protected]@gmail.com

Account id:[protected]

Please see below the transaction hash below.

Transaction Hash:

0xe8c4b96cd2742de6d8a7edbc6c0b4e0fc150a10289145976fe639bc38c9c8800

Status:

Success

Block:

[protected] 9709 Block Confirmations

Timestamp:

1 day 8 hrs ago (Oct-[protected]:35:59 AM +UTC)

From:

0x416299aade6443e6f6e8ab67126e65a7f606eef5 (Luno 2)

To:

0x231c89a2822bde642247b734944c7f2e14418c8b

Value:

0.[protected] Ether ($55.32)

Please assist.

Kind regards

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4:45 am EDT
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1xBet Deposit problem

Dear,

I was deposit in my account 1000BDT, But i didn't yet received money in my account. i already email on [protected]@1xbet-team.com but they didn't yet respond. please help me.

Player id: [protected]

Transaction id: Bkash 9JC31DTSH5

Bkaah wallet No: [protected]

Client no: [protected]

Agent number: [protected]

Time: 7:10 PM

Date: 12/10/2022

Amount: 1000 BDT

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Update by shahabuddin emon
Oct 17, 2022 4:59 am EDT

Dear,

My deposite problem not yet solved, kindly help me.

Resolved

my problem resolved by this e-mail transaction-bn@1xbet-team.com

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R
R
Robiul Ahmed
BD
Send a message
Nov 10, 2022 6:29 am EST

1. Game ID : [protected]

2. Trx ID : 71J8BWT0

3. Client Number : [protected]

4. Agent Number : [protected]

5. Date and Time : [protected]:53 am)

6. Amount : 500/- (Nagad Wallet)

7. Screenshot : attached

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1x_bet_Community_Bangladesh
BD
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Oct 17, 2022 2:23 am EDT
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Hi, MD shahabuddin emon

আপনার 1x_Bet ডিপোজিট প্রবলেম সলভ না হলে জানান । ৩০ মিনিটের মধ্যে সমাধান করে দেওয়া হবে।

Case [#347894]

S
Author of the review
S
shahabuddin emon
Dhaka, BD
Send a message
Oct 17, 2022 5:03 am EDT
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Replying to comment of 1x_bet_Community_Bangladesh

জনাব,

আমার ডিপোজিট সমস্যার সমাধান এখনো হয়নি, দয়া করে আমার ডিপোজিট পেতে সাহায্য করুণ।

Frequently asked questions (FAQ) about 1xBet customer service
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Can I trust 1xBet with my personal information?

Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.

Is 1xBet a legitimate betting site?

Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.

Is it legal to use 1xBet in my country?

The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.

How long has 1xBet been in operation?

1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.

What types of sports and events can I bet on with 1xBet?

1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.

What payment methods are accepted by 1xBet?

1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.

How does 1xBet ensure fair play?

1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.

Are there any restrictions on withdrawals from 1xBet?

Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

What kind of bonuses and promotions does 1xBet offer?

1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.

Does 1xBet offer mobile betting options?

Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.

How responsive is 1xBet's customer support?

1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.

Can I set limits on my betting with 1xBet?

Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.

Is there a minimum deposit requirement for 1xBet?

Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.

Does 1xBet offer live streaming of sports events?

Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.

Are there any restrictions on the countries where 1xBet operates?

1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.

What is the process for verifying my account with 1xBet?

To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.

How quickly does 1xBet process withdrawals?

Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

Does 1xBet offer in-play betting?

Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.

Does 1xBet have a responsible gambling policy?

Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.

What is the maximum amount I can win with 1xBet?

The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.

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1xBet is ranked 11 among 61 companies in the Gambling category