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Zbiddy.com

Zbiddy.com review: buyer beware 229

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2:17 pm EDT
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Ok so I've read a lot of zbiddy complaints.

Yes this website is a scam you have to put money down before you can join. But for all of you who have been scammed by them you obviously didn't read the whole page.

When you are asked to give your billing information it says just above it that the total package charge was $159!
I'm sorry if you feel ripped off but when your entering any new website where you might have to pay for something those that are legit will not ask for your billing information until you have won a bid or selected an item.

I don't mean to be harsh but I am only 19 years old and your trying to tell me that a bunch of middle aged people who should know better than me got ripped off because they didn't read the whole damn page?!

Buyer beware things are not always what they seem read everything before handing out your information!

Sincerely,
Brianna

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The complaint has been investigated and resolved to the customer’s satisfaction.

229 comments
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harry boon
sierra madre, US
Nov 07, 2011 4:30 pm EST

My credit card was also charged $45.00 without my authorization. We really need to research these kind online auction companies before committing to anything. Too many unsuspecting customers are getting ripped off.

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Lini8652
Staten Island, US
Sep 23, 2011 8:10 pm EDT

Well, I got my answer.. DON'T bid with ZBIDDY.. So sorry for the trouble they caused you and your family. We are all trying to keep things together and then these wanna get rich mutants screw everything up. Good luck to you and the others. Thanks for helping me and others stay away from this place. Best Regards, Lini

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henryadam80
, IN
Sep 23, 2011 12:14 am EDT

Zbiddy rocks! I won an iphone and got it shipped.

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John S. Roberts
Wokingham, GB
Sep 10, 2011 5:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Even, I had to entered my details at Zbiddy. But they never charged me as it is mentioned above. I still laugh when I see that I won a bid pack for 9 cents.

thestarisborn
thestarisborn
San Jose, US
Sep 08, 2011 11:56 pm EDT

Zbiddy is a good site, david. I won couple of items on this website and got them shipped

thestarisborn
thestarisborn
San Jose, US
Sep 08, 2011 11:55 pm EDT

I never stuck with such situation on zbiddy but I'll keep an eye on. You must always take a screen shot for such issue for evidence. Else we can't beleive if anyone is saying truth. As far as my experience is concerned, Zbiddy is a nice site.

thestarisborn
thestarisborn
San Jose, US
Sep 08, 2011 11:50 pm EDT

Collusion policy is being used by many penny auction site to prevent unappropriate winners of an item and to provide chance of winning to other users. Well one is assured that one can win on this site and they do not use bots. Zbiddy has updates about this policy on their terms and condition page. You must read T&C page of any site before you start using their services

thestarisborn
thestarisborn
San Jose, US
Sep 08, 2011 11:45 pm EDT

I don't think that without authorization they will charge your account. Get your card blocked.

thestarisborn
thestarisborn
San Jose, US
Sep 08, 2011 11:42 pm EDT

I am sorry to hear about your husband losing his job. In beginning, I too lost 2 bid packages when I won my first item. I contact the customer support department for a refund and there was a guy who explain my why they can't refund. Many users try their luck and when they lose the auction they tend to get refunds but if they win they never come back and ask to cancel the transaction and don't send the item. To maintain the balance of bidding they don't refund unless there is any genuine reason.

thestarisborn
thestarisborn
San Jose, US
Sep 08, 2011 11:30 pm EDT

Zbiddy is great site and one must first understand how a penny auction site works and then go ahead with bidding on such site else you will land up upset and annoyed like Brianna.

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John S. Roberts
Wokingham, GB
Sep 08, 2011 12:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I'd suggest contact your credit card company and block your card for such unauthorized charges. I purchased about 16 bid packages but they never charges my account with out my authorization.

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John S. Roberts
Wokingham, GB
Sep 08, 2011 12:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Debra, penny auction sites work in the same way and thus the are also called as reverse auction site. Almost every experienced bidder try to bid when the clock is about to end and no one knows how many bidders are there. Thus, the bidding can go way past from the actual cost of the product.

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John S. Roberts
Wokingham, GB
Sep 07, 2011 11:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

David, I don't think they have any bot on their payment page. You must have clicked the button and thus the payment has went through. Zbiddy is a nice site and I won couple of products and got them shipped.

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nelsonS
San Jose, US
Sep 03, 2011 1:08 am EDT

Zbiddy is a great site and I won couple of items and got them shipped. You need patience and strategy to win.

officialzbiddy
officialzbiddy
Montvale, US
Aug 24, 2011 8:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

To place bids and win products on Zbiddy, you must first register and purchase a bid package. This process is standard across the penny auction industry and is not exclusive to Zbiddy. If you have questions about the registration process, or if you were unaware that you were being charged at the time of your purchase, please contact our Customer Service department at [protected]. Our friendly agents are standing by to take your call and help resolve your issue. The Customer Service Desk hours are Monday through Saturday from 8am to 12am EST.

officialzbiddy
officialzbiddy
Montvale, US
Aug 24, 2011 7:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

To place bids and win products on Zbiddy, you must first register and purchase a bid package. This process is standard across the penny auction industry and is not exclusive to Zbiddy. If you have questions about the registration process, or if you were unaware that you were being charged at the time of your purchase, please contact our Customer Service department at [protected]. Our friendly agents are standing by to take your call and help resolve your issue. The Customer Service Desk hours are Monday through Saturday from 8am to 12am EST.

officialzbiddy
officialzbiddy
Montvale, US
Aug 24, 2011 7:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We never stop anyone from winning. Collusion is a real problem, so if there was a flag on your IP then automatic measures were taken to prevent it. We do apologize for the inconvenience.

ZBiddy is proud to operate a Customer Service Desk that can be reached at [protected] Monday thru Saturday from 8am to 12am EST. One of our friendly agents is in place to assist you with any concerns that you have.

officialzbiddy
officialzbiddy
Montvale, US
Aug 24, 2011 6:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

To place bids and win products on Zbiddy, you must first register and purchase a bid package. This process is standard across the penny auction industry and is not exclusive to Zbiddy. If you have questions about the registration process, or if you were unaware that you were being charged at the time of your purchase, please contact our Customer Service department at [protected]. Our friendly agents are standing by to take your call and help resolve your issue. The Customer Service Desk hours are Monday through Saturday from 8am to 12am EST.

officialzbiddy
officialzbiddy
Montvale, US
Aug 24, 2011 6:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

To place bids and win products on Zbiddy, you must first register and purchase a bid package. This process is standard across the penny auction industry and is not exclusive to Zbiddy. If you have questions about the registration process, or if you were unaware that you were being charged at the time of your purchase, please contact our Customer Service department at [protected]. Our friendly agents are standing by to take your call and help resolve your issue. The Customer Service Desk hours are Monday through Saturday from 8am to 12am EST.

officialzbiddy
officialzbiddy
Montvale, US
Aug 24, 2011 5:28 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

As with other penny auction websites, to place bids and win products on Zbiddy, you must first register and purchase a bid package. The requirement to purchase bids is explicitly stated on the website and in the terms and conditions. If you were unaware that you were purchasing bids when entering your credit card information and selecting a package level, a ZBiddy Customer Service agent is in place to assist you with your concerns and can be reached at [protected] Monday thru Saturday from 8am to 12am EST.

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JKDE
, US
Jul 08, 2011 3:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

It has nothing to do with how many things you win.

They monitor the IP address of the computer line you use every time you log in and bid.

If your friend is logged in to his account using YOUR computer line (wi-fi, etc, ) and is bidding on the same items YOU are bidding on with YOUR own computer sharing the same computer line, they consider that "Colusion".

If your friend logs in with his own computer at his own house there will not be a problem.

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AlexGarcia
Miami, US
Jun 27, 2011 7:08 pm EDT

While I was registering it automatically charged $60 to my credit card. They do not respond when calling the "888" number. This is a complete rip off.

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Cmydick
, CA
Jun 26, 2011 4:31 pm EDT

### Zbiddy!

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Cmydick
, CA
Jun 26, 2011 4:31 pm EDT

### Zbiddy

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Cmydick
, CA
Jun 26, 2011 4:30 pm EDT

### ZBiddy

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Fighting Scams: Scambook.com
, US
Jun 15, 2011 8:10 pm EDT

We saw your comment, and I am sorry for your frustration with Zbiddy. I am seeing others going through the same thing you have.

They have submitted their claim on our website in hopes to get enough claims about Zbiddy to start a Class Action Lawsuit.
http://www.scambook.com/browse/index/company/274/zBiddy

If you would like to participate in trying to get your money back and warn others about this scam please submit your claim on Scambook as well.

Source(s):
http://scambook.com

F
F
Fighting Scams: Scambook.com
, US
Jun 15, 2011 8:05 pm EDT

We saw your comment, and I am sorry for your frustration with Zbiddy. I am seeing others going through the same thing you have.

They have submitted their claim on our website in hopes to get enough claims about Zbiddy to start a Class Action Lawsuit.
http://www.scambook.com/browse/index/company/274/zBiddy

If you would like to participate in trying to get your money back and warn others about this scam please submit your claim on Scambook as well.

Source(s):
http://scambook.com

F
F
Fighting Scams: Scambook.com
, US
Jun 15, 2011 8:03 pm EDT

We saw your comment, and I am sorry for your frustration with Zbiddy. I am seeing others going through the same thing you have.

They have submitted their claim on our website in hopes to get enough claims about Zbiddy to start a Class Action Lawsuit.
http://www.scambook.com/browse/index/company/274/zBiddy

If you would like to participate in trying to get your money back and warn others about this scam please submit your claim on Scambook as well.

Source(s):
http://scambook.com

F
F
Fighting Scams: Scambook.com
, US
Jun 15, 2011 8:02 pm EDT

We saw your comment, and I am sorry for your frustration with Zbiddy. I am seeing others going through the same thing you have.

They have submitted their claim on our website in hopes to get enough claims about Zbiddy to start a Class Action Lawsuit.
http://www.scambook.com/browse/index/company/274/zBiddy

If you would like to participate in trying to get your money back and warn others about this scam please submit your claim on Scambook as well.

Source(s):
http://scambook.com