Wish.com — fraud
1
J
Jaredi
Review updated:
I bought dress and accessories from the website www.wish.com. I needed to pay $200 for the order, but the seller charged me for completely different price. I tried to contact the seller, but he replied very slowly. He told me that they had some technical problems, and they would return money. But they didn’t refund as well as they stopped to communicate with me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
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I was a victim of card fraud after placing an order on wish.com. I ordered a cheap ring and then found 2 additional charges the next day. Thankfully, my bank noted it and returned the money. I promptly cancelled my order and make sure I tell others to stay away. Cool site, dangerous to shop on.
@Don'tshoponwish That just happened to me, but they waited about a month before they stole money from me. Had 2 unauthorized charges from Home Trust Paypal. Luckily I caught it before they could take anymore
@Don'tshoponwish A bad feeling about wish I ordered two items that I ordered from Amazon that was all some reason a coming over she had got my money I want my money back and I am from Tiny on this company I'm going to report this coming into better business bureau if I don't see my money back on my card for ordering a guitar for my baby and another tour for my three-year-old I have not received yet going on for weeks and that's ridiculous
@Don'tshoponwish I agree, they are nothing but fraudulent. do not order from them. I made a $700 order through geek.com which goes through wish.com, after they lured me in with a free item that never did come. it was february 2017 and the items came very slowly being drop shipped from china. after two months I did get 3/4 of the items, plus some weird stuff that they did not even know why it was sent to me. my tablet computer came with a broken screen, I returned it to never see it again. I was agreeable with the credit card to pay them for what they sent me $400, but wish.com wanted the full $700 even though I never received all my merchandise. the credit card finally told me I have to pay them the other $300 or lose my good credit. what a bunch of total rip-off crooks they are. now after waiting six months of having the credit card in dispute, I have to pay wish.com their other $300 and I never got the stuff. they are as crooked as a $3 bill.
Signed: robert counselman of mcclure, ohio.
Sorry to hear that Robert. That seems unfair having to pay for something u didn't receive.
I shopped on wish too. I got screwed by sellers in China. If my item arrived broken cracked or defective i took pics. I would contact wish customer service. I uploaded pics explaining my issue. Their customer service is great. 98% i received a full refund and was told to keep the item. The other 2% i didn't receive a refund becuz i waited too long before contacting wish i didn't receive it. I always paid with my bank card through PayPal. PayPal have assisted me with crooked sellers on eBay. When eBay told me I wasn't qualified under their buyers protection. In the future checkout using PayPal. U would not had to pay wish Sh#@.
I only purchase items like water filters and gadgets now. All under $10.
Liz
@Counselman Yes everything they send is either damaged, counterfeit, the wring size, wrong colir, way way late or dont show up at all! Dont ever return your items! If you take a picture and videos you should get a refund. Thatscwhat happens for me. But more than half the time i dnt get my items and their tracking numbers arnt goid over un the US so they think they dnt have to refund! Im going through that right now! If you contact a lawyer you will receive all of your products. And why do you owe them? That dont make sence? They wont send anything without payment! You are being frauded! And your bank is full of [censored]! You cant lise your gd credit.
@[email protected] I apologize my screen is cracked and it's not spelling my words right I do know how to spell
@Counselman I see so many complaints against wish. I have a complaint myself. They are defrauding people. File a complaint, just a simple letter or you may be able to do it online as well, with the Attorney General of the State of California. When the attorney general in any state receives enough complaints they will go after the company. I have begun a campaign to have people file a complaint with the attorney general in California. Also file a complaint with the Better Business Bureau in California.
@Counselman A friend of mine and myself order from there I always got effing from them promptly and they always answered my email within 24 hours not had major issue I've never been overcharged as a few people state they have only issue I had is the sterling silver isn't total sterling silver and I received my refund within a week
@Kerri Ambridge that just happened to me as well they tried to charge me £129 yesterday luckily my bank stopped them
@Don'tshoponwish Good day. I ordered the below items but did not received any of it.
Although I respond on a regularly base that it was not received, no notification were send to my by WISH.
The manager at the relevant Post Office in South Africa told me that, since there was a South Africa Post Office strike for 2 months during JULY AND AUGUST 2018,
all parcels were delayed. According to the National News of the SABC the Post office would have been up to date with all parcels and posts by the middle of September 2018.
Up to date, nothing was delivered to the Post Office or to my street address.
Although I acknowledge your Ordering rules, it was out off my control .
I kindly request that the money paid for the following orders have to be re-funded to me, or if possible, been re-ordered.
Kind regards,
Ms M Smit
Tracking #: CNBVBXM5TFR056977
. Women Bandage Bodycon Slim Long Sleeve Evening Party Cocktail Pencil Mini Dress S-XXL
2. Store: Morning//ocean
3. Quantity: 1
Arriving by Jul 12, 2018
Tracking #: YT1813806596000545
Summer Cardigan Women Candy Color Knitted Blouse Female Long Sleeve Sun Protection Clothing Fashion Tops
Store: beauty_diy
Quantity: 1
Arriving by Jul 12, 2018
Women Lingerie Babydoll Sleepwear Underwear Lace Dress Nightwear +G-string New
Store: Yofans
Quantity: 1
Arriving by Jul 12, 2018
Tracking #: YT1837790005612298
les femmes des manches longues chemisier revers chemise été solide best sale Geschenke
Store: hualiisland
Quantity: 1
Arriving by Jul 11, 2018
Tracking #: [protected]
Women Crochet Blouse Lace Chiffon Shirt(Asian Size)
Store: michigan
Quantity: 1
Arriving by Jul 12, 2018
Tracking #: YT1813906214426235
KIMIO Women's Changing Color Dial Bracelet Bangle Quartz Wrist Watch
Store: Phoenix
Quantity: 1
Arriving by Jul 16, 2018
Tracking #: YT1814506214419773
Tracking #: UG696115026CN
@Don'tshoponwish i faced same, they immidiately take out money from card without notificcation, i cancelled immdiately, its been 2 months mmy last order not reached yet, I didnt get my money refund.
@Connie D Im from Canada montreal and wish screwed me big time I spent 700$ and never recieved anything! But had bought before on wish and had received stuff or was really late broken didn’t fit wrong size color etc! But then we atleast had a number to call wish to speak to someone now! It’s all computer your talking with and anything you say in a email to them doesn’t make sence when they reply it’s complete [censored] and it 100% fraud thieft and so not right!!! Does anyone have a number to call wish and speak with a real person!?! Or where I could file a complaint?!? It’s like cause I’m from Montreal, Quebec, Canada they are laughing at me people here we can’t even speak with someone!!! They really 100% just stole my money didn’t recieve anything and no way of getting my money back I’ve been trying throught emails and you can tell it’s an auto reply it always says the same thing and never made any sence for from what I had wrote I’m so angry with wish I hate that company and no one should ever order from there supper big scam and fraud don’t get how they can get away with this kind of stu[censored]
@Counselman If i could, i would give zero stars. They are just as fake and terrible as Alibaba. I placed several orders for household items, clothing, and many orders for so called 925 sterling silver jewelry. What I received, if I received it, was plastic covered in a coat of of silver paint. Once exposed to the sun, they turn black and the silver coating starts to bubble. Sellers even had the audacity to place a 925 stamp into some of the items. Many items have not been received. Customer service now flagged my account due to too many returns. Really? How is it my fault when their sellers sell fake items and advertise as a quality that those items are NOT? I emailed them severs times but never got a response. I tried calling but that customer service number is only a machine telling you to go on the website. Totally useless. The only way to recover the damage is by filing chargebacks with the credit card company one used. I will have to do that. They don’t leave people other options. Amazon is so much better! Stay away from these criminals! They have no ethics and only take your money, not caring whether or not you receive what you paid for.
@Don'tshoponwish Do not ever purchase anything on wish unless you use PayPal. At all whatsoever
@elizmaybgriffin2 Thank you for choosing wish as your trusted shopping carrier, we want to apologize for the delay on your package I know you’re currently working as fast as possible to have this resolved.
If you want to talk to a customer care to have your package send directly to your home in the next 72 hours please contact one of your customer care representative @
[protected]
Or
[protected]
To have this issue resolved as soon as possible.
@Don'tshoponwish I never received my orders at all, waited a month and they claim they delivered them and wouldn't talk to me, so I filed a complained with the better business
@Connie D I plan to go just that myself, the BB don't seem to even do a thing.
@Wish customer care service no one answers these numers. You guys are frauding people... send me back my money
@elizmaybgriffin2 I too have had great experiences with wish support. I've always been refunded the price of my items of they come damaged or missing pieces. It's kinda boring my mind to read all these complaints. I've been a wish customer several years now. I love it. Just a tidbit for all customers.. if you use a pre paid card with only a certain admit of money on it, they can't over charge you if the money isn't there to take. I feel like maybe the people in this forum have been shopping at a knock off wish app, maybe. Idk but I wish everyone here happiness and resolution to their wish issues! 😊
@Cabean42 Same here have not got my money back yet they stole 351.00 and put it in a so called wish account and trying to make me have to spend
it there.. I never ordered anything for that amount. I want my money back..They won't answer my emails and the so called phone number is a joke only refers to use email..
@Strippers In Montreal If you had ordered from them before and items were not acceptable, why in the world would you sppend $700 on the very fraudulent site?
@Don'tshoponwish I ordered two products from the wish app. With order number 5d924960cd9198917a686911.
The problem is I have already emailed them regarding my bag being delivered at a very far place from my which cost 30 euros in a taxi to collect the product.
While this information was not provided on the web-page. Please check for the bill I have sent.
Also, I have not received any method on how to pay for these products later on, while i mailed wish many times before.
Then finally I got a bill of 63 euros which consists of a late fee of 10 euros, even though it was not my fault. the order was for 53.40.
Multi-Function USB Charging Backpacks Oxford Cloth Anti-Theft Computer Package Unisex High-Capacity Trend Anti-Lost Shoulder Bag Outdoor Travel Backpack
The first product was the bag pack, the buckle of the bag broke under 2 months. the bag suddenly dropped and broke my mouse which I had got from the university. It was a rare Lenovo mouse which cost the university around 40 euros. It came with the laptop i got from the university.
But i only got a refund for the bag only. But i also spend 30 euros in a taxi to collect the product. The bill for the taxi is attached.
Online Dispute Resolution - The European Commission provides an online dispute resolution platform, which you can reach http://ec.europa.eu/odr. Wish is not obliged or willing to participate in a dispute settlement procedure before a consumer arbitration body.
I tried to contact the dispute resolution but it does not work.
FA Radio Frequency Electroporation LED Photon RF Facial Beauty Instrument Machine Facial Mesotherapy Electroporation White, USB charger, Qty 1
The description of the item says that if we use it regularly the acnes should be gone while this is not true at all. And secondly, it is not even 3 months and it is not producing the current. I can feel it in my skin. Looks like the quality is cheap.
The item is not working and I was charged 10 euros extra delay fee for no reason. Even though I emailed them a million times about the payment
I have emailed them so many times for the refund they have not replied. they are getting away defrauding the consumers.
They show only positive reviews on the websites and hiding the negative reviews.
I would like for you to inform the NRW about this fraudulent application.
they have made may online pages which speaks about only positive reviews so the consumers cannot know about the process they use to extract money from consumers.
I made an order for several items +/- 100 euro, received several items i didnt oder and a shocking shipping bill of 369 euro. do not use this site its a massive fraud of cheap garments at cheap prices but the final cost is over 3 times the price. I feel sick
I order a jumpsuit from wish I still have not received my order yet I have already Paid for my purchase I'm getting no reply from wish at all I think this company is a fraud an i need my order now or the info for small claims court.
@felic59 They told me my item(sandals)was marked as delivered, which it hasnt.i wrote them back and forth over a 4 day period, with no resolve.they told me to go door to door and ask my neighbors if my package was delivered to them, really?That's not my job, and if I was my neighbor I would be highly offended be accused of stealing .Well bottom line they won't refund my 16 dollars for the sandals I've never recieved.im done.it only takes one time of bad business dealing for me to be done
@felic59 I haven’t received my items as well! They’re going to have a class action lawsuit and be in some serious [censored] for the scams they’re pulling. I didn’t work to give some [censored] my money with nothing in return. This app is [censored].
@felic59 Nunley everytime I haven't received anything I click the button and they automatically refund my money but I use PayPal and if they don't give me my money back I contact PayPal and thank you my money back I don't do anything without using
@Rosie Ellison They did the same thing to me. I never received my orders and they refused to refund me what I paid. I will never order from them again. It's safer to just order from amazon.
They used my credit card info for authorized charges. Do not use Wish.com. If you buy something from them. You have to check your cards activity daily for any unauthorized charges. It was fine for the first couple items but after that beware.
@Sonny Ng What did you do? How did you get your money back? I'v had over $500 of charges in the past 5 month. I unfortunately didn't know until they took $180 at once a few days ago. I stopped buying from them 4 months ago and only made small purchaces. My bank will only go back 60 days, I have contacted Wish but still waiting on reply. I will still loose over $200 not covered by my banks time limit.
I placed an order for about $137.00, put all my information and they said that I was using a fradulent card. So I bought a prepaid card and got the same information. I'm going to take my business some place else. Aparently my name or my money is not good enough for them. Then on the other side I advise people to be aware of your cards. Ti bad, probably because of this comment they will loose some business. I hope they get back to me with an explanation.
@Maria G Amaro wish.com
CEO: Mr Peter, Szulczewski
Headquarters: 1 Sansome St. 40th Floor, San Francisco, CA 94104
Peter Szulczewski (CEO)
Danny Zhang (CTO)
@k e Do u have a phone number for them
@k e Every one of us need to get on these 2 CEOs instant gram or any social media sites and call them out on it. let's see how quick it will take somebody to reply with a full sentence now
I did not order nothing from wish.com but they have changed my account 5 times starting at a $1. And up to $27. Dollars I don't know how they got my card number but I hope I can get my money back..
@not a happy person. You're going to have to cancel your card
Ordered multiple outfits from wish.com and all took forever to recieve. when we did, they all came in on different dates. all were way too small! there is no way to contact this company except by snail mail. fraud do not buy from them!!!
@DanD518 [protected]
@dtender Sadly, this number won't help you. You have to use their app to return anything.
@dtender 1 [protected] try this number
Wish I would have checked this company out before placing my order, now I cant get no customer service rep and the contact button on the email confirmation I receive never goes through.. im going to [redacted] and placing them on there. people need to know there fraud!!!
After reading these complaints I am so glad I used paypal. I do agree with the cheap products. Ordered a coat
for my daughter (teenager) Very thin material, lining was fur that shed. Coat was way too small and I even ordered
a size larger. The coat was shipped in a 10 x 13 env. I have been sending email for the past 5 day. Have not gotten
a response yet.
@Christina Peterson I used paypal still got my info stolen
@Only Anonymous I used PayPal to and someone still hacked my account now I cant order anythung
I have ordered a coat for my daughter for xmas...it was due for delivery between 12/13 thru 12/19. It's now 12/23 and still no coat. So I tried to get a hold of a Wish representative and you cannot even find a phone number for these lames. Just an e-mail and an address out in San Francisco, CA. So i went ahead n e-mailed them 3days ago...3days later..NO response. I sent an e-mail again today...wont hold my breath though. Hey Wish...if you are going to crawl in bed with every other country in the world...make sure the sellers are at least replicable. Because its quite obvious there are a lot of shady characters you are continuing to do business with...that are ripping off your customers and making you out there in California, USA look like a bunch of fools. I would say its time for Wish to get rid of the bad distributors ...keep the good ones...and run a credible business before you all lose out on more business with good customers...or lose your business...website and app all together!!!
@Jayleigh Trinah Sometimes if you order by debit card/checking acct, the phone #shows on your statement, But, I can tell you, when you call you just get a recording and no satisfaction at all.They are rip off artists!
My name is Terrie Thurmond, Agree. order 12-11-14, my order is still late. Am mad. [protected]. what can i do!!!
@Terrie Thurmond CEO: Mr Peter, Szulczewski
Headquarters: 1 Sansome St. 40th Floor, San Francisco, CA 94104
Peter Szulczewski (CEO)
Danny Zhang (CTO)
My daughter ordered some things on Wish back I. December she got a email that said it would be here the 6 through the 21 of December then she got a different email saying it would be here 8th or 14 of January it is the 14th day and still nothing we called the post office they said her package went to some other person in Denver co we are in mi how does that happen we will never be buying a damn thing from wish again they ruined my draughts Christmas what she ordered was to be gifts for my self and her boyfriends mom I will be telling every one I know and posting to Facebook about what sorry business they are
I Placed an order and with in two days I saw a fraudulent activity, I had to close my card and account. Please avoid this site and is dangerous.
Wish.com is a fraud I order couple of items and site says delivered and received nothing I called my bank they said its deliver I contacted wish they said its delivered. I requested money back didn't work, I requested money back on items that haven't left the facility yet and they said its shipped over seas already its sulks hit company. Do NOT order from these frauds. Its not the money its the principle. I'm sick to my stomach just thinking about it and probably wish.com main office is overseas so nobody can sue them or anything. Frauds frauds frauds
@Gary1980 ContextLogic, Inc.
Sansome St. 40th Floor
San Francisco
California
United States - 94104
@dtender CEO: Mr Peter, Szulczewski
Headquarters: 1 Sansome St. 40th Floor, San Francisco, CA 94104
Peter Szulczewski (CEO)
Danny Zhang (CTO)
1 Sansome St. 40th Floor, San Francisco, CA 94104
I order a few items as well and I realized now it's fraudulent. It said it came from San Francisco, I only live 6 hours away. It's been over a week. My name is Laquita Harvey, from Las Vegas. I can't stand folk like this. The FBI, need to shut them down. ASAP.
A couple nights ago I purchased two items on this site, one for $14.00 and one for $6.00, now I see a message pop up on my phone that my order went through, when I try to go on the site they block me out, a $364 purchase was made in San Francisco! Now I have to close out my card, not to mention my bank said this will take any time from 7 to 90 business days before my money get back to my account, I truly regret going on this site, and would advise everyone to stay way from Wish.com!!!
DO NOT order from this company!!! After reading other complaints I am now going to have to check my bank statement and be sure that we have not been charged for additional items!!! The coat I received did not fit and they are giving me the run around about returning it and getting a refund!!!
I pay for an order an when I receive it, and it was broke. i'm trying to contact them so I can return it but there's no phone number for them. i'm not gonna pay $20 to send the item back and the item cost me $13 and $2 for shipping.
Yes a big time scam and they just got caught. warning to all people using wish< stop using it and tell everyone else to stop asap.
They are a huge scam. I have some instead information that I will release here under this fake account...
They are being investigated by the irs, fraud bureau department and fbi or at least my source says that it is about to start. huge law suites under going or on the way.
Think about it, they send products that are nothing like what they advertise, mostly from companies in china and japan... which the u. s government has even told the public, applications like this one are a dime a dozen and some get bigger than others, mostly because their employees are the ones giving ratings, creating fake accounts to give fake reviews and telling people to join and buy off the site.
They use strategic blogging methods to make people think that the site is legitimate, which is fraud. so basically what I heard from my resource is they pissed off the wrong person, that person starting asking his colleagues in washington to investigate this company, they did and they are gonna be in some huge trouble.
Also I have order from wish three times, and sent back all three items, while paying to have them sent back, its all counterfeit items and they lie about the price deduction... to make it look like you are getting a huge discount, which again is against the law...
Do not trust wish< delete the app< start blogging telling people to avoid it... lets not let them win... and get our money to send to china.
I made a order with wish they keep changing the shipping date no one will return my email 9 days still nothing but they sure will get the money from your account
@CHARLENE ANN Wish.com
Is worse website I have seen they are stolen my money $169.Fraud scam fake website .We should work hard to make people avoid these bad website, and they have poor products. Buyiers should shopping from Amazon or Ebay.
@Yousif2233 I have ordered a pair of boots for a member of my family and I still have not gotten it and it's coming they said from some part of China. Needless to say they took my money they never shipped my item at never even left the country I got a couple items that had to do with Prince Delight singer and I got the items to my items were broke and the others weren't but when they say there is sterling silver but they are not it made my finger turn it turn copper it turn my finger green so they need to shut this place down everyone saying his place as fraudulent but FBI needs to go in there and shut them down. They're taking people's hard-earned money for their own greedy self and I will no longer be shopping with them.
I made a order more than $60 about one and half month but I did not receive any thing my email: hammadi.[protected]@gmail.com
I tried to order some clothing from them using a phone app, price=$15. I gave them my credit card, was ready to check out, and the system said "try again later." The next day they charged my card four times for $1, then credited it four times for $1--obviously checking to see if the number was good. Then several days later they charged me $52 for the order I never completed. Even if they interpreted my failed attempt to complete the order as "completed, " why charge me three and a half times the listed price?
This is clearly a scam operation. They might ship a few bits of merchandise to pretend being a real business, but given the number of complaints on this board (or by Googling "wish.com fraud"), their real business is ripping people off. Stay away from them and report this to your local law enforcement agency!
They sent the wrong rings and they just do not respond to efforts to resolve this. Please beware; horrible customer service, do not waste your time and money with them.
90% of the time you will net receive anything. File a complaint and thy will provide a false tracking number and PayPal will rule in their favor. So good lock to any 1 who buys from them
Look at the false tracking numbers they provide
Their sites are also
Mama and Geek
I ordered a few things from them. Out of 5 things ordered only 1 item was right now I am stuck with items they will not fix. They are a scam and I am never ordering from them again. What you see online is not what you get. I bought a shirt that has no tags & diesnt even look like the picture. It looks like it was made in some basement. I ordered a 4 piece hair extension and only got 1 stran and when I asked them what am I going to do about this can you send me the other 3 pieces I was sent back a reply to give it to a friend or family member. I thought that was a joke what am I supposed to do with 1 steak of hair? When I ordered they too charged my credit card 6 times $1.00 fee. Plus the promise time is a joke. If itlooks to good to be true its not they are a scam.
@tiki04 Don't buy dumb [censored] and look into the retailer before you buy
It has been a month and two weeks since I purchased an item online from WISH. I have made several reports through writing indicating that the item has not been received uptill date. The customer service support keep telling to go to the post office which I have done 4 consecutive times but my item is still missing. Is this how this company treats it's customers? Where is the morality and ethics of this company? Where is their customer relations at? It's disheartening that no one from this company is willing to take responsibility and get the issue resolved. I'm sad because no one seems to understand simple statement that the item which showed delivered with the tracking number LN770120145CN got missing in transit and never got to me. I have contacted the post office in Humble and was asked to tell the store that shipped the item to call them. PLEASE CALL THE POST MASTER IN HUMBLE TEXAS ON PHONE NUMBER: 0091.281.540.1901.
Thanks
Disappointed customer
I too got scammed. I ordered a top, paid postage, then ended up with a card through my door from Royal Mail as the "courier" had apparently delivered to the wrong address. I cheaply made top cost an extra £3.80 to retrieve. Wish are not prepared to reimburse the Royal Mail charge...WAN*ERS!!!
I had place my order also and I still have not receive yet.The funny thing is after I place my order I can't even track it and they do not have any phone number to contact only dumn address at San Francisco with direction what hell is this means .I am in New Jersey and I do not time travel to San Francisco . I need my order or my money back I work hard for it.
fraudsters...ordered an item here never got it its been two months...this people should be investigated and caught am so pissed off!!!
Total scam! I can say that I did get what I ordered in a timely manner but after I received my items fraudulent activity started appearing on my card. One charge for $793.86. The next day $68.40. It looks like they price their items so cheap so that they can get your credit card information. I also had to close my account and shut down my card. FRAUD, FRAUD, FRAUD!!!
My son placed an order and we have been trying to return since we received it. They have very poor quality products and no customer service. I would not ever order anything from them. BEWARE SCAM
@KDTJLT66 1st go into order history and select option to RATE/Review. Give your negative feedback and post the best photo you can of the item.
Rate first, as once you file the customer service complaint, you can't access rate/review. So get the public review on file.
Then access your order history and go through the steps of stating item received. Contact customer service. Then select from the next list that has options such as item defective, broken, wrong color, etc. Take photos of the package label and the item. There is a page tp upload up to 4 photos. NOTE: only 30 days to notify for refund!!!
Describe the issue and if you know you want a refund, cut to the chase and state so in the complaint.
Within their set time allotment accustomed service rep will respond.
If you provided a good description of the defect, wrong color, not as vendor described, etc. Along with shipping label and photos the customer service response might be offering a refund and requesting that you authorize by responding in the reply section below.
My order was canceled at my request minutes after the charge was taken from my bank. I was told I would get a refund weeks later I am still asking for the refund they have stated the refund was done now being told it was voided yet I am out $25 filed complaint with BBB its time we get a class action formed these people are scammers
I bought one item from wish.com. I did receive it as advertised, but since then, they have been charging my account $29 every couple of months. I just caught it. I thought my husband had ordered something, so I didn't think anything the first time. But they just tried again and I caught them. Be very careful!
This company has multiple web sites all selling the same stuff. Some is good, lots of junk (ordered and proved). They are out of Shenzhen, China pretending to be American. If you download their mobile APP, they will take all of your contacts information and start emailing/message then. Meaning, if you decide to buy some sexy undies, they will then message all of your friends telling them (confirmed in writing from them). There have been reports of consumers downloading the app, never ordering and then having charges on their credit card (easy to figure out that, right). They violate all sorts of privacy issues. Also remember, Asian sizes are small, so an American Large will be their 2XL. Do not buy anything other than regular material items, like cotton etc, if you do it will be synthetic and junk. Do not touch leather etc, it's not real. Shipping on DHL out of China starts at $60.00.
I placed an order on 3/30 thru the Wish app. The next day I received a notification stating one of the items was unavailable and that with in 14-21 I would receive my refund. 57 days later I am still trying to get my refund. First they stated that it shows it was credited to my account and I should check with my bank . I checked with my bank nothing. Thru the app, anytime I contacted them I got a prewritten generic response. I decided to send an email. First they stated that the transaction was voided and it should not have shown on my statement. I explained that it had. Then they tell me that I must request a formal refund. I emailed them back with a screen shot showing that the company did not have the item and I should have and I should have gotten the refund back by now. All to get the same generic prewritten response I received with the first email..
So if they don't get you one way they will get you another
***DONT BUY FROM THEM. THEY ARE THEIVES***
****ONLY BUY FROM THEM IF YOU HAVE MONEY TO GIVE AWAY***
I feel crazy for not checking this site out before oRdering from it. Now I'm just Hoping my stuff comes in the mail. I was wondering why I can't track it through ups fed x or something ! Now it's not adding up and I'm getting furious !
My name is king v I my orders where refunded accusing my account of being fraud, pls it isn't I need my order processed ASAP thank you
I can't believe they can get away with selling such poor quality products. I ordered 4 tops and chose a larger size as many people had said they were too small. When they came, they were very tight and looked ridiculous.
The quality is so bad yet one top stated it had a RRP of £60. I have seen similar tops on a local market for less than a fiver.
I contacted customer services to complain and asked a couple of questions but although they responded within hours, they did not answer any of my original questions!
Strangely, I was not able to leave reviews on the products either so I am not sure if I believe they are all legitimate.
Needless to say, I deleted my account straight away and will put my £28 loss down to a stupid mistake.
I have ordered and received 30 items, over a period of 3 months, 2 of the items didn't meet expectations, I always use PayPal, never would I give out my bank details to anyone, can't believe people still do, im happy with my purchases made through Wish, maybe I'm just lucky ?! Each item you buy comes from a seller with a link to his/her own store, just be careful people 😊
I dlet the app but comfermd my e mail address to them b4 I read about them but thankI did not buy off them