Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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credit card charge fraud usage
This company is utilizing my Credit Card for items I did not authorize.
I purchase 2 tops 3 yrs ago from this Wish.Com. I ordered both in XLG they did not even fit my mom who is a size 4 petite. I was told I could return items for $15.00 or a refund of $4.00. Both tops came to $27.00 plus tax S&H.
I did neither my loss.
Today, I found out I had 3 auto withdrawals from my bank account in the amount of $2.00 twice and $5.70 from Wish.com. I was given a phone number of [protected]. I called this number and a said Mailbox full.
Google Wish.com many negative reviews regarding unauthorized credit card charges. I called my bank and the found 3 more fraud charges in Jan 2016 and one fraud chard in Sept 2015. I filed a claim for Dec, Jan & Feb.
This company needs to be shut down now!
id theft
My wife ordered just a couple of things from this co. and then someone in that co started to order things causing my bank to charge me insufficient funds charges. to the amount of 300 plus dollars.
there is no way to contact this company by phone to find out what is going on. I am going to contact everyone i can to stop this co. from doing business in the united states. they may not know that crossing state lines with fraud like this is a federal crime and the F.B.I WILL GET INVOLVED.
My contact number is [protected] or [protected].Leave a message and i Will get back to you.
Fake jewelry
Be careful buying jewelry from Wish. They claim that they are selling real silver and gold, but those are lies. It is just a light cheap layer of silver/gold over copper. They have these beautiful pictures on their site, but all the pictures are just stolen from other websites. Do not fall for their cheap priced. Jewelry made of real silver/gold cannot be...
Read full review of Wish and 52 commentswish is unreliable
I ordered some items from Wish and received a confirmation email as well as my tracking number. They said that shipping would take about 14 business days, but it is now actually a month and I received nothing yet. Then I contacted Wish customer service and asked where my order was and their rep said that I have to wait few more weeks! Absolutely ridiculous! No words can describe how angry and disappointed I am! I finally just cancelled my order because I was so sick of dealing with them. I hope I'll ever get a refund. Wish is the worst company ever!
fake stuff
I bought several items from Wish. But everything I received was horrible and obviously fake. So I contacted Wish customer care and they offered me a refund. But I had to pay for the return shipping to get a refund. It was very difficult to speak with them since their English is very poor and they could not understand a thing. Before making an order I checked the reviews and Wish seemed like a reputable company. But now I think that majority of positive reviews are fake and probably written by their employees. I'll never order anything else from them! I did receive a refund, but I'm so disappointed that I've wasted my time trying to get my money back.
wasted money
I accidentally found this website. Wish website looked very professional and trustworthy, so decided to give it a try and bought few products. That was back in December when I made an order. It is now February and received nothing yet. I ordered a ring and a necklace. When I made an order I had no idea how terrible Wish is. I could not even think about they might be thieves. I contacted their customer service many times and asked for a refund, but was told that my order would be reshipped. They also promised me a discount for my next purchase as an apology. But since I received nothing I will never use their provided discount. I'll never order anything from Wish again. I gave this company a chance, but that was a mistake and I regret it. I feel that this website is just one huge scam.
android a33 tablet
I bought the android tablet in Mid December 2015, shipping was listed as upto 29 days. Had to complain it didn't arrive on the last shipping date, Wish said leave it 4 more days. it came on the 4th day. It all worked except the headphone socket so I asked for a replacement tablet. Answer I got back was "Vendor is bankrupt, have $15 compensation which I couldnt claim without spending more. I wrote them again, they said send it back at my expense, 14 days after they receive it I get a refund and allow 14 days for that to go through. To recap, they would have my payment for the best part of 2 months before I get a refund at twice the original shipping cost to myself. Wish guarentee ain't worth Sh_t, just wish your life away, should call that site "Hope", hope you get something that works if you get it, I also didn't receive another item I ordered 2 days before the tablet
a returned electronic.
I spent $65. The item I wanted to return was $50. They won't supply a return address and refuse to issue me a return label. Do NOT give them any credit card information. They keep telling me to go to my order history and select the return button. There is no return button. Only options to send them another email. It loops you back onto it. The item came from China, which was NOT on the web site. I would have never ordered an electronic from China. They don't pay for return shipping and so far have blocked me from printing the return label, which has to be in Chinese. I have been at this for about a week. They are not a reputable company and I will advertise every day against them. I hope they enjoyed the $50 scam item. I would never order from this company again.
they literally stole my money!
I ordered some items from Wish in the past, but recently I noticed that someone charged my credit card. I contacted my bank and was told that Wish took money from my card. I contacted Wish and they promised to refund me. But they said that I have to return the product, but that was actually impossible, because I had ordered nothing. I received a tracking...
Read full review of Wish and 14 commentsthis site is a fraud.
I checked the tracking information of my item and it said it was delivered. Since I received nothing I contacted Wish customer service and explained what happened. They promised to help, but later I noticed that my tracking number was removed from the site. I tried to contact them again but it was just a waste of time since they ignored all my messages and calls. So I contacted PayPal and asked them for help. Since then I have been sending emails through PayPal only. Wish said that my items were delivered by the company which doesn't use tracking numbers and that is why my tracking number was removed. If what they said was true, they would not give me a tracking number in the first place. What delivery company in the US doesn't use tracking numbers? They say I am still going to get my items. We'll see.
very bad company.
I bought some clothes on Wish website. I received them two weeks later, but was very disappointed with the quality. Clothes looked cheap, material was very poor and thin. Sizes also were wrong and nothing looked like pictures posted on their website. So I decided to return everything, and now I'm having huge problems getting my money back. I tried to contact them many times and they always give me the same answer. Every time I call they say „you'll get your money back within 7 days”. Three weeks passed and still no money. I even sent everything back to them. This company is a huge scam! Don't order anything from Wish.
awful quality!
I ordered a watch and two shirts from Wish website. I received only shirts and the watch never arrived. It took almost two months for them to arrive. Items I received were cheap looking and the quality was very poor. One shirt just tore up on me on the first day! That was a complete waste of money and time. There are many others companies out there with better quality products for the same price. Also they charged my credit card for some unknown stuff I've never ordered. I went online and wanted to check my order history to identify what the extra charges were, but there was absolutely no information about some additional orders. I called Wish customer service may times and all I got was voice mail to call back later. I also sent them tons of emails but there was no response either. Better stay away and don't waste your money! You'll get only stress.
false advertising fraud
Wish advertises high dollar items at very low prices for example Segways for under $100. I've ordered one three times. Each Time I received a message that it was shipped to the wrong address and my money was refunded after a long wait. I've seen many other posts from people who had the same thing happen...
If 100O people send them $100 that's $100, 000 the can use/ invest for a month or longer. Then they list these items again and use that money to make the refunds. It's a vicious circle to scam us out of our money.
If you complain to much they lock your account. There is no way to contact them by phone
I'm am very highly upset I order 2 product from wish and the 1st item was a hat for my granddaughter and they send me a hat that was not what I order than I order a wall clock and only received we're the battery is installed I'm furious I work hard for my money for some company to give false advertising on merchandise and sending customer wrong merchandise not what they order
I ordered two dji phantom 3 professional drones. What they do is give you someone else's tracking# that buys them a good month or two to invest that $. The whole thing is a scam. Everything is a knock off. Your lucky if it works and half of the stuff never Makes it to your door step. I'm still waiting for my refund that will never happen. We should be able to do something about then scamming Americans and using our $ like we are giving it to them to invest or something. Is there anything we can do about this?
my order #5690df121a41692cf6d5cb24”
I am manoj kumar bhatnagar, made payment on 9 th jan 2016, and order number is #5690df121a41692cf6d5cb24”, I have not received my order till date. pl revert me on my mail id [protected]@gmail.com and my mob no 91 [protected] regards m k bhatnagar mob [protected] india
never again!
My sister and I started using Wish at almost exactly the same time. Several weeks ago my sister received a call from her bank asking about some suspicious transactions for some gaming website. My sister actually hates games, so she would never spend even a cent at some gaming site. So she has to get a new credit card. Two weeks later I received a call from my bank. I was told that someone is trying to use my card on a gaming site. Well, actually Wish.com is the only app we both were using. We actually forgot about Wish, because we were not satisfied with the quality of the clothing and shipping was extremely slow. And now I have to wait for a new credit card, which makes me wish I'd never found WISH.
Leather jacket
This company is harvesting card numbers, not supplying orders, and when supplying any of the products, they are well below standard/dangerous... their address if real is... ONE Sansome, 40th floor, 1 Sansome street, san fransisco 94104.. go round there and give them a kicking about there customer relations, that's if they care...and get my £19 back if you can.. They are robbers and villains with no customer care hatsoever
Read full review of Wishdo not purchase any clothing from this site!
Everything I have purchased from Wish has been extremely small. I was not sure about the sizes, so I ordered a triple X sized clothing, still too tiny. The material was very thin, the quality was very poor. Yes, the items they sell are very cheap, but what's the point ordering if you can't wear them? On their website everything looks cute, but in reality nothing is wearable. Most items come looking like a potato sack with arm holes. These people sell garage, so don't waste your money on it! If you like to buy and then throw away your clothing, than this is the site for you.
I ordered something money went out of my account and order history says I haven't ordered anything. Then one of the items now is gone joy available anymore so they have taken my money without me seeing my order at all. Really bad app don't buy anything from there
Unauthorised transactions from my credit card
I tried to place an order with wish.com on the 05/01/16 but there site was playing up at checkout .I pressed checkout but said not gone through so I tried again but still didn't accept order so I asked my son to have a look when he came so he proceeded to checkout again did go through so he tried again and we had the same situation so we left it the next day I went on my account on line and 4 payments had been taken for different amounts I then checked the wish.com site and no orders were processed and still are not I have emailed them and the third company who they sell for they ask me for details so I sent them both the merchants details and a copy of the transactions I did everything they ask for I have emailed them everyday but no reply from either company the merchants code for all the same 2314151d583ef33x amounts £56.00 ortherisation code 094700 £46.00. Ortherisation code 014966 £62.70 ortherisation code 464892 64.00 ortherisation code 055092 What can I do to get my money back
really cheap looking items
Don’t order from Wish! All the clothes are made in China, quality is absolutely rediculous! You will be very disappointed, because clothes are extremely cheap looking and poorly made. Several months back I ordered 2 shirts which were really small. I ordered s sized clothes, but shirts were really tiny! Also the material was horrible and very thin. They have really nice pictures of good looking clothes on the site, but what I received was horrible garbage. I think the positive reviews on the website are false, that can't be possible!
every item received had rips in them or to small even thou the right size was ordered or the material was so cheap that as soon as u put it on it ripped.. ordered joggers xl for men and they fit my 9 yr old daughter. bought 3 pieces of lingerie all were lace supposed to been my size but once again wouldnt even fit my 9 yr old and the lace was soooo cheap that when barely stretched it ripped.. now the jewelry. where do i start.. the earrings they turned my daughters ears green n got infected. the necklaces broke within a day. cheap as hell all of it..
items not as pictured, poor quality, cheap. fraud!!
This is a all made in China website, the clothes are extremely cheap looking, I ordered 2 sweaters which are really small, I am 5' 1" 105 pounds and even tough the clothes are small, the sweaters are also literally paper thin, I don't even know how they could be called sweaters, they put the pictures of really nice clothes that looked great but what you...
Read full review of Wish and 1 commentWish Reviews 0
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About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
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Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.
Overview of Wish complaint handling
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Wish Contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
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Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 29, 2024
Most discussed Wish complaints
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Hi my name is Jim Roff this is the item I am missing I paid for four different colors I was wondering when they will be coming in it's for my fiance's children for Christmas I have received all the other orders but them 4 items when you get this please contact [protected] again my address is 410 Academy Street archbald PA 18403 thank you for your time
hi my name is Jim Roff my address is 410 Academy Street Archibald PA 18403 I'm missing four of my items they were for like scooter bags I have not received them yet I was wondering when they will be coming in I forgot what email address I used when I place the order my fiance's number is [protected] when you get this can you please contact us thank you for your time