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WinCo Foods
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2.0 189 Reviews
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WinCo Foods complaints 184

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T
1:32 pm EDT

WinCo Foods debit only can do cc

just left the winco in moore ok put eveything on belt my recite came to $78.98
put my card in and asked if it was green or red button the casher go debit only
try to rember my pin but could not now my card is locked till monday when i call the bank only had a little 4"x4" card the casher pointed to you with till they cheakout then tell people that your cc have be down four 2 or 3 days when my dollar general they put a sign at the door . no manager so now I will take my bussiness to crest

Desired outcome: appologe

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11:18 pm EST
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WinCo Foods Great employees

We have shopped at WinCo for 10 years and they have great employees. We haven't had food issues at any Utah store.

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7:29 pm EDT

WinCo Foods Service

They typed a code to charge my mom $39.80, which my mom didn't buy. Here is the receipt.She didn't buy 40 pounds cauliflower. She only bought one cauliflower. So she went to the service table to ask why. One man circled 39.80, told her it is solved. No apology to her. They are annoyed to be found by her. When she is back to my car, I didn't see the refund receipt. When I go inside ask them why didn't they give her the refund receipt. They told me that they are told not to by manager😱.

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S
12:43 am EDT

WinCo Foods i was over charged for my purchase and not refunded

i came into the modesto ca store to shop for wic. i was charged an additional $ 19. i tried to resolve the issue with the cashier before i paid but was told he was unable to do so. i took my receipt up to customer service where a total of six employees including an assistant manager were unable to find the reason why i was over charge. i was there for over an hour and a half ..well after the purchase of my items . Myself along with a cashier went back to every aisle to prove the legitimacy of each item purchased in my cart. my receipt was dissected piece by piece with no resolve. i was given empty excuses as well as finger pointing towards the cashier that wrong me up suggesting incompetence do to recent medical leave. finally after all the wasted time...the empty excuses..and the endless deflecting. i was told that this issue warrent further investigation which could take couple of days. i.. a devoted custumer was then sent on my way feeling embarrassed..devalued and disrespected...over a over charge of $19... winco needs to DO BETTER

Desired outcome: what do you think the outcome should be

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5:28 pm EDT

WinCo Foods Ada regulations compliance

I was @ the Winco Foods on Watt Ave, Sacramento, @ 11-12pm, on 3/5/21 and pallets and stock were everywhere, unable to effectively and trying to get groceries in less than 30 minutes. Unable to use your mart cart and get around the isles effectively. Teller so lazy that she couldn't stand to use her "scan gun, expecting me to lift the 24pk Mtn Dew onto conveyor belt, though physically impossible. No assistance for the Disabled.

Desired outcome: Learn ADA RIGHTS AND REGULATIONS

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David3211
Sacramento, US
Jul 18, 2022 11:06 pm EDT

Pretty sure the store is to code. Everything you listed is not a violation of ADA laws. Have you tried going at different times when it’s not as busy or being stocked? Maybe the cashier also has a disability and couldn’t help you.

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2:50 pm EST
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This company accepts debit only, no credit cards. But they do not tell you this until after they have rung up all of your items and yiu go to pay. As someone who is lucky enough to have plenty of money in my bank account to pay, I feel lucky because if I would have spent an hour and a half shopping only to find out after i've bagged all of my items, that...

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8:07 pm EDT
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Store refused to take my check. Manager ran some sort of inquiry that said I had insufficient funds. My check was for $96.27. However I had $786.40 in my checking account at the time. Even worse than that, Winco charged a fee of $25.00 against my checking account for?, the inquiry I guess, and the manager did not tell me about the fee. I didn't find out...

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1:42 pm EDT
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Hi I have a complaint about department manager in bulk foods in Bremerton, Washington. She is either upstairs, on her phone or walking around with the same cart all day. Leaves her freight for closer to do.boxes all over floor and in back. Management won't do anything about it, leaves when she wants. Why has she been allowed to get away with this? She just doesn't seem to care.

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10:12 pm EST
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I went to the store on Sunday night and they did not have any water in the aisles and when I was in line notice that they had water on the top of the shelving. I asked them to get some down for me and they said that they would not be doing it until the night so I left and came back the next day. They still had not gotten the water down and I asked if they...

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6:07 pm EST
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I started on Nov 5th 2019 as a Janitor just to get my foot in the door. After 2 weeks they asked if I wanted to move to Sanitation cause one of the employees got hurt and would be out for awhile. So I said yes!! I loved it!!! After 3 months of being in Sanitation they decided to change our shifts from 10hrs to 8 hrs and to change the shifts by senority. So...

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2:18 am EST
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Hubby & I moved to Vacaville from the Bay a couple of years ago & discovered the local WinCo near our home. This place is good for cheap prices and has late hours for "anytime" grocery-shopping. They don't accept credit card though, so come ready with your debit card/cash. ALSO come ready with your ID, even though you're not the one in the party buying...

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8:08 pm EST
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So i'm shopping in this winco location for very very long time and I never have problems until 3 days ago where I cashier give me some dirty nasty look for no reasons at all I have no idea what I possible have done to deserve such a nasty treatment and my wife felt that too so she look at me and told me "just ignore him" then I realize is all the nastine...

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11:22 pm EST
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I went to winco tonight to do grocery shopping for my family of 8 people. I spent 340.00 on groceries. I went to the car to load up the bag of groceries I purchased. I turned around to open my trunk I when I went to reach for the grocery kart and was rolling down the hill. My kart Crashed and all the groceries spilled out and broke. Winco would not help...

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9:31 pm EST
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Your customer service is a joke!!! Your self check out is a joke!!! Took 40 min to check out bc of your systems: "check your basket, check your basket" and every time it says that, we had to wait for a grumpy, old, unfriendly associate to come and input her id code!! First of all, the store was severely understaffed on a Saturday. Second, we waited in a...

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S
5:14 pm EST

WinCo Foods beef

I just try away $54 worth of beef that I bought on WEDNESDAY night. All of your meats should have 1 week shelf life in my refrigerator unless otherwise marked for quick sale.
The $12 worth of thin sliced beef was green/brown. The $42 roast the same.
This is just unacceptable, your meat did not even last 72 hours before it had to be disposed of. It is not like you are selling the stuff any cheaper than the 5 other grocery stores in my area. Therefore, I guess, I will just have to buy my meat elsewhere. We are a family of 6 and have been spending $300-$500 per week at your store since it opened. I can understand the odd potato being bad, or lettuce that wilts after a few days, but the much much much more expensive meats should be cut fresh, not 3-5 days old when you buy it

It is just unacceptable, I understand that people may not have been buying as much of a certain product because of the Christmas holiday, but your store should not be foisting [censored] on us because the meat department manager failed to anticipate the holiday season.
Angry! because now I must go out to the site to buy something for dinner. I won't be going to Winco!

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4:11 pm EST
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Winco on South in Lakewood. My 6 yr old daughter was told to leave the store cause she was holding her puppy. I told the cashier I refused to let a child stand outside by herself, when a customer offered to hold the puppy for us, the cashier stated that it wasnt his problem. She refused to let us pay for our items so we could leave. My daughter was already...

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7:36 pm EST
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I bought a winco brand 2lb bag of long grain rice one week ago on sunday 12/8/2019 in springfield oregon. When I opened the bag there were worms all over in the bag so much so that there is a weird web silk all over the inside of the bag. I am more than happy to send it to you. I am concerned becuase I am a loyal winco shopper and the fact that this also...

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1:23 pm EST
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Cashier Albertina store#0062 extremely rude really unprofessional i forgot to write down the stock number for pitted dates, i felt like i was being helped by a 14 year old high school drop out, eyes rolling and attitude, "what is this" she asked holding the bag with her forefinger and middle finger.i also picked up a can of green peas instead of sweetcorn i...

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B
6:37 pm EST

WinCo Foods meat department.

I find absolutely [censored]ing ridiculous that you dont have a single chuck roast or turkey over 16 lbs and only 1 person working the meat department. What kind of grocery store only employs 1 person in the meat department. Also the next time one of your male employees smarts off or gets an attitude with me I'll break his [censored]ing face on the spot. Test me and see

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Update by Brent5310
Nov 06, 2019 6:40 pm EST

Also probably not good practice to leave racks and racks of unwrapped meat just sitting around the meat department while your 1 employee isnt even in the store

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B
2:50 pm EST

WinCo Foods chicken soup base

I know you "try" to offer a quality product and save consumers money at the same time, but this (chicken soup base) is Not a quality product. This product use to be chicken soup base.
Now what is alleged to be soup base is nothing more than cornstarch with very little actual chicken fat, or whatever it was previously. Before Winco changed and bought the product from a new vendor, or the vendor changed the product, it had taste and looked like chicken broth.
Now, I may as well, cut up and fry a chicken with fat so I can make soup that tastes like chicken soup. In other words, it's not saving me money. I'll have to buy those nasty cube things if I want chicken flavor, apparently.

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About WinCo Foods

WinCo Foods is a chain of supermarkets with a focus on providing a wide range of grocery items, bulk foods, and produce. They offer a self-service model with an emphasis on cost savings. Customers can also find bakery and deli services, as well as select household goods.

WinCo Foods Customer Reviews Overview

WinCo Foods is an employee-owned supermarket chain with a focus on providing a wide range of grocery items. They offer bulk foods, bakery goods, deli products, and fresh produce, as well as meat and seafood. The company emphasizes cost-saving strategies, such as customers bagging their own groceries. WinCo operates several locations across the United States, catering to shoppers looking for a variety of food options and household necessities. Their stores are typically open 24/7, aiming to provide convenience for customers' diverse schedules.
How to file a complaint about WinCo Foods?

**Guide for Filing a Complaint Against WinCo Foods on ComplaintsBoard.com:**

1. Log in or Create an Account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with WinCo Foods in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with WinCo Foods. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully when filing a complaint against WinCo Foods on ComplaintsBoard.com.

Overview of WinCo Foods complaint handling

WinCo Foods reviews first appeared on Complaints Board on Oct 20, 2008. The latest review Ok place to shop but now requires cell phone # for coupon download was posted on Mar 31, 2024. The latest complaint Managment was resolved on Jul 29, 2020. WinCo Foods has an average consumer rating of 2 stars from 189 reviews. WinCo Foods has resolved 42 complaints.
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  1. WinCo Foods contacts

  2. WinCo Foods phone numbers
    +1 (800) 824-1706
    +1 (800) 824-1706
    Click up if you have successfully reached WinCo Foods by calling +1 (800) 824-1706 phone number 0 0 users reported that they have successfully reached WinCo Foods by calling +1 (800) 824-1706 phone number Click up if you have UNsuccessfully reached WinCo Foods by calling +1 (800) 824-1706 phone number 0 0 users reported that they have UNsuccessfully reached WinCo Foods by calling +1 (800) 824-1706 phone number
    Customer Service
    +1 (210) 599-3000
    +1 (210) 599-3000
    Click up if you have successfully reached WinCo Foods by calling +1 (210) 599-3000 phone number 0 0 users reported that they have successfully reached WinCo Foods by calling +1 (210) 599-3000 phone number Click up if you have UNsuccessfully reached WinCo Foods by calling +1 (210) 599-3000 phone number 0 0 users reported that they have UNsuccessfully reached WinCo Foods by calling +1 (210) 599-3000 phone number
  3. WinCo Foods emails
  4. WinCo Foods address
    101 Columbia Point Dr., Richland, Washington, 99352-4387, United States
  5. WinCo Foods social media
WinCo Foods Category
WinCo Foods is related to the Grocery Stores and Market category.

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