Menu
Write a review
File a complaint
WestJet Airlines

WestJet Airlines review: WS 3422 turned around mid flight and returned to Vancouver. Instrument Problems

I
Author of the review
11:53 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

16 of us were returning home after a West Jet package vacation in Mexico. Vancouver to Prince George BC was our last flight before home. Our Flight number was WS 3422 leaving Vancouver at 1255 pm. We were about 20 minutes from Prince George when the Pilot informed us that they were having instrument problems and we were going back to Vancouver. When the plane landed in Vancouver we were met with emergency vehicle's witch was quite traumatizing to several of us. My one girlfriend requires assistance, she had to wait outside the plane until the wheelchair arrived. That took 35 minutes! Once we were waiting in the airport they updated us with the same information every 30 minutes or so for 5 and 1/2 hours we waited. At one point we were told they were giving everyone meal vouchers. Another glitch in the system and no one received them. ( Also what can you get for $15 in the Vancouver airport anyway?) Then we were informed to all get back on the plane in a mad rush ! One we all get back on the same plane that had the problems, they inform us now they are going to fuel up the plane and we sat and waited another 30 minutes! Not a lot of happy people. I personally think WestJet should give us all something for compensation for this entire ordeal!

Claimed loss: Our ride home from the Airport had to go work so we had to take a taxi. We arrived at 830 pm so no one had dinner. My girlfriend was so stressed she says she will not travel anymore with WestJet.

Desired outcome: At least future travel vouchers or something

Confidential Information Hidden: This section contains confidential information visible to verified WestJet Airlines representatives only. If you are affiliated with WestJet Airlines, please claim your business to access these details.

0 comments
Add a comment

More WestJet Airlines reviews & complaints

WestJet Airlines - bad service 46
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
WestJet Airlines - Still no vacation confirmation after 6 weeks 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
WestJet Airlines - poor service 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
WestJet Airlines - customer service 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all WestJet Airlines reviews and complaints
  1. WestJet Airlines Contacts

  2. WestJet Airlines phone numbers
    Click up if you have successfully reached WestJet Airlines by calling +1 (866) 666-6224 phone number 0 0 users reported that they have successfully reached WestJet Airlines by calling +1 (866) 666-6224 phone number Click down if you have unsuccessfully reached WestJet Airlines by calling +1 (866) 666-6224 phone number 2 2 users reported that they have UNsuccessfully reached WestJet Airlines by calling +1 (866) 666-6224 phone number
    Lost & Found
    Click up if you have successfully reached WestJet Airlines by calling +1 (888) 937-8538 phone number 0 0 users reported that they have successfully reached WestJet Airlines by calling +1 (888) 937-8538 phone number Click down if you have unsuccessfully reached WestJet Airlines by calling +1 (888) 937-8538 phone number 1 1 users reported that they have UNsuccessfully reached WestJet Airlines by calling +1 (888) 937-8538 phone number
    USA and Canada
    Click up if you have successfully reached WestJet Airlines by calling +1 (877) 737-7001 phone number 0 0 users reported that they have successfully reached WestJet Airlines by calling +1 (877) 737-7001 phone number Click down if you have unsuccessfully reached WestJet Airlines by calling +1 (877) 737-7001 phone number 0 0 users reported that they have UNsuccessfully reached WestJet Airlines by calling +1 (877) 737-7001 phone number
    WestJet Vacations
    Click up if you have successfully reached WestJet Airlines by calling +1 (403) 444-2446 phone number 0 0 users reported that they have successfully reached WestJet Airlines by calling +1 (403) 444-2446 phone number Click down if you have unsuccessfully reached WestJet Airlines by calling +1 (403) 444-2446 phone number 0 0 users reported that they have UNsuccessfully reached WestJet Airlines by calling +1 (403) 444-2446 phone number
    International
    Click up if you have successfully reached WestJet Airlines by calling +1 (403) 444-2581 phone number 0 0 users reported that they have successfully reached WestJet Airlines by calling +1 (403) 444-2581 phone number Click down if you have unsuccessfully reached WestJet Airlines by calling +1 (403) 444-2581 phone number 0 0 users reported that they have UNsuccessfully reached WestJet Airlines by calling +1 (403) 444-2581 phone number
    Lost & Found
    Click up if you have successfully reached WestJet Airlines by calling +44 800 279 7072 phone number 1 1 users reported that they have successfully reached WestJet Airlines by calling +44 800 279 7072 phone number Click down if you have unsuccessfully reached WestJet Airlines by calling +44 800 279 7072 phone number 1 1 users reported that they have UNsuccessfully reached WestJet Airlines by calling +44 800 279 7072 phone number
    United Kingdom
    More phone numbers
  3. WestJet Airlines emails
  4. WestJet Airlines address
    21 Aerial Place North East, Calgary, Alberta, T2E8X7, Canada
  5. WestJet Airlines social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 22, 2026
  7. View all WestJet Airlines contacts
WestJet Airlines Category
WestJet Airlines is ranked 31 among 196 companies in the Airlines and Air Travel category