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1.0 183 Reviews

Vueling Airlines Complaints Summary

2 Resolved
180 Unresolved
Our verdict: If considering services from Vueling Airlines with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Vueling Airlines reviews & complaints 183

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10:23 pm EST
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Vueling Airlines - Delayed and destroyed luggage

We flew from Mykonos to Rome (FCO) on 22 Aug 2023. My bag was lost and the Vueling airport agent told me that it would arrive on their next flight (2 days later). Vueling VY3319. Lost luggage trace "FCOVY41433". I needed some basic toileteries and clothes. I bought a modest number of items, all necessary for my visit. My bag was returned to my hotel late...

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7:53 pm EDT
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Vueling Airlines - Charges

We flighted from LAX to Lisbon via Barcelona on 10/11/2023 in order to catch 10-day MSC cruise which sail on 10/14/2023. Flight arrived on Barcelona (BCN) on time. But the connecting flight from BCN to LIS was delayed and the delayed flight did not post on flight information board. During the nearly 12 hour flight from LAX to BCN, airline did not provide...

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10:45 am EDT

Vueling Airlines Problem

We booked a 10-day cruse starting from Lisbon, Portugal. The Cruise started on 10/14/2023, so we purchased Vueling Airline (VY) tickets from LAX to Lisbon via Barcelona from 10/11/2023 and come back on 1/25/2023.

On 10/12, we had to change flight at Barcelona. The departure flight from Barcelona to Lisbon was late and gate number was not assigned. During the 12 hr. flight from LAX to BCN, VY does not provide food (has to pay) except water. So we were hungry. We asked to VY employee who did not know when the gate will be assigned. He advised us just go to eat. So we ate meal. After we finish and asked VY ground service person the gate number. And he hold us the flight had left. So was we missed the flight. We complained. The VY employee told us "don't worry, Vy will issue boarding pass free for next day has 4 flights from BCN to LIS". The customer service inside airport was closed at 19:00 (7:00 p.m.). So we out of airport and book s hotel (Barcenlona Hotel) for $185.45 for overnight.

The customer service at BCN opened at 6:00 a.m. We went to line up at 5:30 am.. We were the first at line. The office opened at 6:20 am. After we explained the situation, the employee insisted us to pay $436.30 otherwise we could not flight to Lis. As such, we were force to pay the amount otherwise we will miss out out MSC Cruise.

We are requesting refund of $436.30 and reimbursement of hotel fee of $185.45 (we had 2 day hotel booked and paid at Lisbon). Because Vy delayed flight from BCN to LIS. cause us missed the flight.

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Is Vueling Airlines legit?

Our verdict: Complaints Board's thorough examination reveals Vueling Airlines as a legitimate entity with notable strengths. Despite a 1% resolution rate on customer complaints, which invites a closer look, Vueling Airlines stands out for its commitment to quality and security. Clients considering Vueling Airlines should delve into its customer service record to gauge compatibility with their expectations.

Vueling Airlines earns 91% level of Trustworthiness

Perfect Trust Endorsement: Vueling Airlines achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Vueling Airlines. The company provides a physical address, 13 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Vueling.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Vueling.com you are considering visiting, which is associated with Vueling Airlines, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

The domain associated with Vueling Airlines is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.

Vueling Airlines website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Vueling Airlines has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 1% of 182 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the vueling.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Vueling Airlines protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Vueling Airlines. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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8:03 am EDT
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Vueling Airlines flight canceled and no refund for extra charges ( Hotel- Food...)

Hi,

My flight got canceled VY6932 from Rome Fiumicino to Paris ORLY on the 2023-09-08. They sent me an email to inform me and stating that they will take care of the extra charges and night hotel shouldn't overpass 150 eur.

I kept all the receipts and filed a complaint within 7 days and they just sent me an email saying that I am not eligible to a refund knowing they sent me an email prior to this, stating black on white, that they will refund me the hotel+ other extra charges.

The reason of the cancelation is a "presumed strike " on Fiumiciono Airport, but I have seen other flights operating normally

Email: [protected]@gmail.com

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8:47 am EDT
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Vueling Airlines Airline lost luggage and refusing to replace

Vueling lost my luggage on August 4 from Barcelona to Ibiza. I filed all the necessary paperwork to file the claim and continued to track the progress. It has since been over 21 days I filed my claim for lost luggage for a reimbursement and was told my request cannot be processed because I no longer had the bag ticket. I could not locate after all the stress from the airline losing my luggage but did EVERYTHING I was supposed to do to file the claim and now Vueling does not want to reimburse me. I had to spend the remainder of my trip with no clothes or necessities for the duration of my trip in Ibiza and Paris.

I am filing this claim because of Vueling's negligence in how they lost my luggage and now are refusing to reimburse for the loss.

Desired outcome: For Vueling to reimburse me for my lost luggage.

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1:45 am EDT
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Vueling Airlines A flight which was rescheduled to an earlier time without informing us.

My husband and I had seats booked on a Vueling flight from Split to Rome on July 29th 2023. We arrived at the airport 6 hours before our flight which was scheduled to leave at 15.45pm. (WE have documentation confirming this) When we were checking in for our flight the person at the check in desk informed us that our flight had already left at 8.40am. We had not been informed of the change of flight time by email or SMS.

We had to be in Rome for connecting flights to Perth and as there was no Vueling office at Split Airport we had to buy tickets on Croatian Airlines at a cost of 900 euros. We are seeking a refund for our Vueling tickets in way of compensation.

Andrew and Jane Belotti

Flight VY6725

Split (SPU) to Rome (FCO)

Seats 7C and 7D

UC3IWY

Customer reference 40-[protected]

Pin code 5911

[protected]@optusnet.com.au

Transaction date 28th January 2023

Desired outcome: We are seeking a refund or the Vueling flight which was rescheduled without notice.

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8:41 pm EDT
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Vueling Airlines Airline service

On Sunday, June 18th, 2023, My sister and I (Hebnise Eugene and Elisabeth Eugene) had a 09:10 flight (VY6205) from the UK to FLR. We arrived at the airport several hours (we are very familiar with international flights as this was our 10th country visited in the last year alone).

At Gatwick Airport, we could not print one of our boarding passes because the Kiosk machine was working (there was no out-of-order sign).

When we finally got our boarding passes after asking 3 different staff members, we finally got the boarding passes. Staff members operated as if this was everyone's first day on the job. Staff started taking our luggage but put us on hold to help other angry customers. By the time they returned to us, we were told by this same staff member in a very nonchalant voice that the gates were now closed. This was about an hour and 15 minutes before the flight was supposed to take off. She said, "Everyone is on board, so they closed the gates early." Obviously a lie since we were not onboard, and you stopped our process because of the airport's disorganization.

Employees had no information and told me they had no supervisor at the airport.

-In a panic, we asked about our options because we were stranded in the UK, far from home (USA). The airport staff refused to help, stating they worked for the airport and not the airline.

Of the three employees attempting to fix the situation, two did confirm that the flight should not have been closed so early and apologized for the error, but the employee working the computer was having technical difficulty pushing the bags through.

We called Vueling customer service multiple times with no answer. Our credit card company called Vueling, and they were told that Vueling was only open Monday-Friday, so we were stranded since it was a Sunday. We had to wait 3 hours for our bag that was already on the plane to be retrieved and returned to us.

We were scammed into buying two other one-way flights online for $724.13, plus $182 for luggage (after I paid for the luggage that never made the trip). We ended up waiting in the airport for 11 hours, PLUS an additional 4 hours because that flight was delayed causing us to miss our arranged transportation and housing accommodations and miss an entire day of our vacation.

Vueling also charged us twice for the bags that never made it on the plane.

Traveling is already very stressful, so pressure is put on the traveler to spend more money due to fear of missing the flight.

It is unacceptable that airport staff is so poorly trained and overwhelmed that they cannot assist customers or directly cause a missed flight. It is the responsibility of the airline to hire adequate and qualified staff. The staff is 100% responsible for us missing the flight when we arrive way before the required time. The airline benefits from this poor training at the expense of the customer.

Desired outcome: Requesting a full refund of $724.13, + $182 for luggage due to flight closing before policy time.

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10:21 pm EDT
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Vueling Airlines Delay (departure/ leave to airplane / luggage

On 07/07/2023 , VY8723, Dublin to Barcelona 21:45 - 01:25(08/07/23)

It happened delay to departure, 30 min late, the airplane was around 27C (so hot)

When the airplane arrived, the airplane started being warm again and took 45 minutes to start people leaving to airplane … another incident was the lights were turning off and on in the airplane. And to collect the luggages, it happened more delay. It is now 4:15am and my luggage and for the entire flight not started to appear.

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3:40 am EDT
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Vueling Airlines Vueling does not deliver a delayed bag for a week - urgent

Hello,

We are in an URGENT situation with our delayed baggage and Fueling doesn’t even try to make the smallest steps to help and resolve the situation.

- On June 28th we’ve missed our flight from Lisbon to Barcelona (Booking code: YFL2SP). The personnel at the gate told us that it’s impossible to get our bag now since it “probably flew to Barcelona” and we should open a baggage claim there.

- We drove all night to Barcelona since we needed to be there, and we opened a claim in the Barcelona airport after they told us the bag is actually still in Lisbon and NOT in Barcelona. We were told that “it is not a problem” and that our bag will arrive here at where we are right now (4 more days left!) in Perpignan, France on the Spanish border.

- The claim that was opened has the PIR: BCNVY62268

- Now it has been 6 (!) days since the bag is lost, we are still WAITING for the bag, the online tracking system doesn’t update at all.

- We tried calling Vueling 3 times (!) and all the customer service is able to say is “it’s being search, it’s in process”, not one can call the relevant department and check, no one can escalate, no one takes responsibility, 100% entirely useless and non helpful.

- We are without our clothes (not a single shirt), without our devices, without our personal belongings, waiting daily, checking daily, calling daily and received 0 (ZERO) assistance and care from Vueling for such an important problem and such a simple process of resolution.

- I DEMAND this is looked at TODAY and resolve! We need ur bag and we have no place left to turn to.

- Again full details:

- PIR: BCNVY62268

- Booking code: YFL2SP

- Name: Dr Ilya Gurman

- Email: [protected]@gmail.com

- Phone: +[protected]

- Our address that is has to get to within 4 days: 5 Pl. Jean Baptiste Molière, Perpignan

Desired outcome: We need our bag delivered to where we are at right now!

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1:59 pm EDT
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Vueling Airlines Vueling Airlines

Our return flights from Rome to London Gatwick on the 2nd June 2023 was cancelled.

We had to spend the night in a hotel, arrange our own taxi back to Rome airport, then catch one flight to Barcelona, wait over two hours until our next flight to London Gatwick, a whole 24 hours later than when we should have arrived back in the UK.

I completed the claims forms on 14th June 2023, still have not received the compensation.

We have tried to contact the airline but cannot speak to anyone.

Our initial booking ref: UGKYFJ

Ref for compensation claims: Case [protected] and Case07349988

Sara McKenna

Desired outcome: Receive our entitled compensation for cancelled flights

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11:10 am EDT
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Vueling Airlines Luggage

My booking : NEHTKP

Email booking : [protected]@yahoo.com

Flight from Paris ORY to Milan MXP

Travel Date : 14 Jun 2023

Time : 12.30hr

Name : Teo Hwee Sian

1 of my check-in luggage zip holder was damage, padlock damage and luggage belt missing. It seems luggage was been pry open.

Went to Lost and Found Customer service to made report, but was rejected as they do not entertain such damage.

Desired outcome: To compensate : 1 luggage 28" 1 lock 1 luggage belt.

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3:34 am EDT

Vueling Airlines Discrimination religion and ethnicity, threatening psychological safety, emotional of a 17-year girl return trip from a medical trip

Dear sir or madam

I have booked two tickets to Cairo, Paris, roundtrip. The reservation includes two personal bags measuring 20 x 30 x 40 cm and a travel bag weighed 20 kg. Given that, my daughter had an operation in the neck to remove a malignant tumor in the thyroid gland, Lymph nodes. she cannot carry a personal bag without being supported by wheels, and she cannot carry it on her shoulder.

We both left Cairo Airport with the same bags, same airline and with the same reservation, no one objected to the shape of the personal bags, or wheels, because they were the same dimensions that mentioned in the reservation.

Upon my return from Orly Airport in Paris, I was weighed, and the official insisted that I will pay for the two bags and insisted that he consider them as a handbag and not a Personal bag !? they push me to hurry ups . I tried to ask him to measure the bags to make sure of the size that mentioned in the reservation, or to explain why we they must be in this shape due to my daughter's health conditions. Also, I'm suffer from a herniated disc in the cervical vertebrae, I did not find a response, and he asked me for 100 euros. I stepped aside because my daughter started crying and getting nervous, and this is harmful to her condition, as advised by the doctors. After I tried to calm her down and went back to the scale, I was surprised they raised the money for 130 euros instead of 100 euros. I don't know why he asked me for 100 in the first place, then he asked me for 130. It was clear that he was obstinate because I was an Arab or a Muslim or Whear hijab, he didn't want to speak English, although I explained to him that I do's speak French and that I am on a medical trip with my daughter.

Why the company allowed me to go with, the same, bags and does not allow me to return with it !. Likewise, there are many on the plane with the same bags as a personal bag, not a Hind Baggage.

Why he refuses to meager the size and compere with dimensions mentioned in the booking?

I hope from your , Since you are the responsible for security and safety of passenger , to punishing the person responsible for terrorizing my daughter and threatening her psychological well-being, as well as warning the vueling Company to investigate the matter with the charge , punish them , and compensate my daughter morally by sending an apology from the airline to confirm that what happened has nothing to do with discrimination on an ethnic or religious basis, as well as refunding the many that taken, from me, unjustly and intransigence. All data and reservation papers are sent, indicating the dimensions of bags and tickets. And the receipt that was paid with..and for myself, I will not repeat the experience with the same company again.

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3:59 pm EDT
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Vueling Airlines Check-in and boarding

My son had booked a flight with this company from London to Barcelona with departure on 16/6/2023 in a group of 5 people, tickets bought by Trip.com, [protected], GKRVFX, flight VY7833 from Gatwick - London) but him and other 2 persons from this grout couldn't complete the check in online because of them nationality which is Romanian... (strange things for a country which is in EU and has freedom travel between EU countries and have am electronic passport accepted everywhere in the world) and was advised to go in time for a check in on the airport which he did being at the airport at 10am and the flight was set for 1pm. At the check in desk in Gatwick airport him and his friends find out outrageously that because of the fact that they didn't have the check in done online they have to wait for the next flight for Barcelona (4 hours later and with transit to Rome) because all the seats was already occupied by the persons who manage to do check in online, between this persons being also 2 of his friends whit nationality Lithuanian and British. So they've been separate from the group and forced to wait next flight many hours late and arrived after 12hours on his destination.

At the destination they discovered that them luggage was lost to and after a horrible day he is in situation that is almost blind because in his luggage he has his pairs of lenses for change to be able to see well.

Everything what I am write here I sustain with proofs and is more frustrating everything because from UK I can't contact your costumer department no matter how many time I tried and my situation like mother of a son who has 18 years old and being his first tip alone was and still is a most stressful situation and for my son who is in Barcelona is to and financial more expensive because of the way's that has to do between accommodation and airport to try to solve this situation which by the way looks DISCRIMINATORY in his case and I intent to escalade this for a competent organisation to search my sons wrights for a proper services that he payed.

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3:35 pm EDT

Vueling Airlines Discrimination and being ignored by staff

Hello, I would like to make an complain regarding negativ pshichological impact money, lugagge and time lost. My son with 4 of his friends brought thickets from the Vyeling airline for their holiday from London to Barcelona for the 06 of june 2023 with fly ref nr GKRVFX from London Gatwich. They have encountered many problems with the company as we couldn't get in touch with the staff, being discriminated and ignored. They didn't do check in for them because of the romanian nationality they said and sent them to Barcelona with different fly with escale to Rome losing their lugagge too and make them lose the confidence to travel with all the fly companies. They arrived next day to Barcelona with no luggage and very distress because of the situation. would you be willing to help those kids to back home safe and without passing throught the same experience please as they have a fly back on the 22 of june with the same fly same ref nr.

Desired outcome: Check in for return and compesation

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4:07 pm EDT
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Vueling Airlines lost luggage (tag number - 0 030 VY 354970

Dear Sir/Madam:

On May 3, 2023 My wife and I boardied the Veuling airline from Palma De Mallo to Athens, Greece with a stop over in Barcelona. The flight number was VY 3907 from Palma De Mallo to Barcelona at 7:30 am and from Barcelono to Athens the flight number was VY 8100 at 10:15 am. My name on the boarding pass is LAU/WILLIAM. We have three checked in luggages. One checked in luggage with tag number 0 030 VY 354970 never arrived and another luggages was delayed.

I will appreciate if you investigate and find out what happened to my lost luggage. Please email me with an official letter of your findings as soon as possible.

Thank you.

Wiliam Lau

Emal address: [protected]@gmail.com

Desired outcome: an official email stating as to what happened to my lost luggage.

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7:53 am EDT
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Vueling Airlines Damaged baggage Damaged suitcase flight ref QFM38Z 7/5/2023

Dear sir /madam, I am writing to advise you of the appalling condition that my suitcase which was placed in the hold was in when it arrived at Tenerife South airport. I am attaching some photos of the suitcase which as you will noe appears to have been treated like a football whilst in transit. My electric shaver which was inside was broken when I opened the case and this is not acceptable behaviour of the baggage staff whom you engage. I would therefore wish to claim £50 compensation to replace these items. Regards Paul Joyce.

Desired outcome: Reimbursement of damaged goods.

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2:13 pm EDT

Vueling Airlines Claim for lost bag.

Can't submit my claim as Online chat assistance ends with try again later every time I try using. Looking for compensation of 63.16 Euros for items bought when waiting 5 days for my suitcase to show up in Florence. Florence airport Claim confirmation # [protected] . Booking reference 4IEIYN.Departed from Madrid and landed in Florence on Mar 30,2023. Thank You.

Desired outcome: compensation of 63.16 Euros

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5:47 am EDT
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Vueling Airlines Still waiting for a refund from August 2022

I filled a form in for a refund because they overbooked our flight and we had to make our own arrangements to return home as we were told to, this was 21st august 2022 still no refund sent us booking code heard nothing since have tried to contract them by phone cant get through, the refund is for my family of six.

[protected] / [protected] /[protected] /[protected] /[protected]/ [protected] booking code 1BZ6HV this was 9 months ago.

Desired outcome: Please refund email address [protected]@aol.com

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11:03 am EDT
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Vueling Airlines Cancelled flight without refund

Due to strikes in France Vueling cancelled my flight and said that I would be refunded the ticket cost plus any fees to book a new flight. It has been almost a month without any refund after going thru their automated website. It is not possible to talk to a human since everything is thru an automated line or chat bot on the website. I'm now out USD$700 with no way to have my claim addressed.

Desired outcome: Refund

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5:06 am EDT
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Vueling Airlines Flight Credit does not work

I received flight credit from Vueling for the reservation VGLHJJ.

I have followed recommend steps multiple times (which is all I get as a reply) but they do not work as per image in attachment.

I asked to be contacted multiple times: requestes sent on the 11, 13, 20 and 24th of April.

I called multiple times and used all the options available but still I wasn't able to talk to someone who could help, but rather pre- recorded voices with the same info that it is on the webpage.

I sent emails explaining this to this very same email but no reply on Vueling's side.

I wanted to use the flight credit to buy a ticket for the 13th of May and I couldn’t do it, I couldn’t reach Vueling.I had to buy a ticket to another day since the prices went up.Since this flight credit has not be working, Vueling can not solve it, I have been losing money and time over this it has no use for me. Thus I want to be reimbursed in euros to the same card I made the purchase.

Desired outcome: I have been losing money and time over this it has no use for me. Thus I want to be reimbursed in euros to the same card I made the purchase.

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Vueling Airlines In-depth Review

Overview of Vueling Airlines: Vueling Airlines is a popular low-cost carrier that operates primarily in Europe. With its headquarters in Barcelona, Spain, the airline offers a wide range of domestic and international flights to various destinations. Known for its affordable fares and extensive route network, Vueling Airlines is a convenient choice for budget-conscious travelers.

Booking Process and User Experience: The booking process with Vueling Airlines is straightforward and user-friendly. The airline's website, www.vueling.com, is easy to navigate, allowing customers to search for flights, select their preferred travel dates, and book tickets seamlessly. The website also provides useful information about baggage allowances, check-in procedures, and other essential details, ensuring a smooth booking experience for users.

Flight Options and Destinations: Vueling Airlines offers a wide range of flight options and destinations across Europe. Whether you're planning a city break, a beach getaway, or a business trip, the airline provides numerous routes to popular destinations. From major cities to lesser-known gems, Vueling Airlines allows travelers to explore various European destinations conveniently.

Pricing and Value for Money: Vueling Airlines is known for its competitive pricing and value for money. The airline offers affordable fares, making it an attractive option for budget travelers. Additionally, Vueling Airlines frequently runs promotions and discounts, allowing customers to save even more on their flights. With its reasonable prices and quality service, Vueling Airlines offers excellent value for money.

Customer Service and Support: Vueling Airlines strives to provide excellent customer service and support. The airline's customer service team is responsive and helpful, assisting customers with their queries and concerns promptly. Whether it's through phone, email, or social media channels, Vueling Airlines ensures that customers receive the assistance they need throughout their travel journey.

Onboard Experience and Comfort: Vueling Airlines offers a comfortable onboard experience for its passengers. The airline's aircraft are well-maintained and equipped with modern amenities, ensuring a pleasant journey. While the legroom may be slightly limited on some flights, the overall comfort level is satisfactory, considering the affordable fares offered by the airline.

Baggage Policy and Restrictions: Vueling Airlines has a clear and transparent baggage policy. The airline allows passengers to bring both cabin baggage and checked baggage, with specific weight and size restrictions. It's important to review the baggage policy on the airline's website before traveling to avoid any inconvenience or additional charges at the airport.

Punctuality and Reliability: Vueling Airlines strives to maintain punctuality and reliability in its operations. While delays can occur due to various factors, the airline makes efforts to minimize disruptions and keep passengers informed about any changes to their flight schedules. Overall, Vueling Airlines has a decent track record in terms of punctuality and reliability.

Safety and Security Measures: Vueling Airlines prioritizes the safety and security of its passengers. The airline adheres to strict safety protocols and regulations, ensuring a secure travel experience. From well-trained cabin crew to advanced safety equipment, Vueling Airlines takes the necessary measures to provide a safe journey for its customers.

Loyalty Program and Benefits: Vueling Airlines offers a loyalty program called Vueling Club, which rewards frequent flyers with various benefits. Members can earn Avios points for their flights, which can be redeemed for discounts, upgrades, and other exclusive perks. The loyalty program enhances the overall travel experience with Vueling Airlines, providing added value for loyal customers.

Sustainability and Environmental Initiatives: Vueling Airlines is committed to sustainability and environmental initiatives. The airline actively works towards reducing its carbon footprint through fuel-efficient operations, waste management, and other eco-friendly practices. By implementing sustainable measures, Vueling Airlines contributes to a greener and more sustainable aviation industry.

Overall Rating and Recommendation: Overall, Vueling Airlines is a reliable and affordable option for travelers looking to explore Europe. With its extensive route network, user-friendly booking process, and satisfactory onboard experience, the airline offers good value for money. While there may be occasional delays and limited legroom, the overall service and customer support provided by Vueling Airlines make it a recommended choice for budget-conscious travelers.

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Phone numbers

+43 123 046 1105 +32 28 087 812 More phone numbers

Website

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At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Vueling Airlines?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vueling Airlines Customer Service. Initial Vueling Airlines complaints should be directed to their team directly. You can find contact details for Vueling Airlines above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Vueling Airlines. Discuss the issues you have had with Vueling Airlines and work with their customer service team to find a resolution.