military no fly zone
Where is the justice?
we are flying for 3 hours over the pacific going to hawaii.Flight turns around due to a military NO FLY zone.Get back to vancouver and our 16 month old is spent.We decide to not take the next flight out.(being promised that we can fly out next time at the same price).Now all we get is 2 x $ 300 credit for the next 12 months.(my wife and i).Am i being too petty for asking a flight back to hawaii for the same price?
ty
pissed
The complaint has been investigated and resolved to the customer’s satisfaction.
bad service
West jet doesn't let me on
Due to unforseen circumstances, I get to my gate 5 minutes late. 25 minutes to go before the plane leaves. I've pre-checked myself the night before. 2 bags need to go through. I'm ready. But, west jet says I won't be let through. They say it's the gate's fault. West jet won't make a case for me. Instead of west jet putting the bags through and sending me on my way, i'm left pleading with them. They tell me that as a courtesy I will have to pay for 2/3 of another ticket for a plane leaving 3 hours later, and that will be standby, no guarantee of getting on. I've never been treated this way in all my 30 years of flying. Never. I've waited seated on a plane for 25 minutes for late customers. 5 minutes late at the gate and not let in? Appalling. This is the clincher for me. Let's let as many international carriers into the domestic market as possible. Between west jet and air canada (Losing bags on a regular basis) it's a gong show in this country. Where do I sign a petition to crush this monopoly?
The complaint has been investigated and resolved to the customer’s satisfaction.
On recent flight from Palm Springs to Winnipeg West jet flight WS1341, our luggage handles were broken, thus loosing tracking information. We were fortunate to find our luggage considering no names on the piece of luggage.
My name is Guntas Kaur Khurana, and i had a flight on 2nov, 2023 WS456 & WS408 from Vancouver to Moncton with one layover at Calgary and i got a new luggage, which was totally broken, the zip was damaged, which is not acceptable at all.
PNR: NGHHJC
This is a written communication to confirm that I have had multiple verbal communication with Westjet and made a complaint with your company to enable me to escalate this to Canada Transport. This is in regards to Confirmation code KGDPJU and HZESDU. Thank you.
I was transferred to this worker without request she was rude abrupt and had already decided she was going to full fledge verbally attack and had her little sentence planned out to say then hang up. Do better West Jet what an unkind horrible employee you have who did not resolve anything.
Escalations department Ana work id 28044
Flight number WS2048 Victoria to Cancun
Flight number WS2049 Cancun to Victoria
Also waited 45 minutes for our luggage at both ends
Other airlines seemed to have no problem
I am allergic to Wi-Fi, and there are no flights available without Wi-Fi. Can you help me, please?
Westjet cancelled our vacation package to Antigua on Christmas day with zero notification until we got to the airport and were informed there was no flight crew available!. You can imagine how upset my kids were. Your contact centre is impossible to get a hold of and there has been zero correspondence! This is atrocious service!
I have been waiting over 4 months for my lost baggage.
The claims department person just ignores emails and makes false promises .
The baggage was lost June 19 2022
I need to talk with someone higher up in the organization at Westjet.
I take flight ticket from west jet for Toronto to Indianapolis but there were Flight delay so I hanging in New York Air port due to missing my Connecting Flight.
No body from your representatives gives me advice to what to I do next.
I stay all night out side of New York Airport due to your Fault
Maria on the flight 1699 from LAX to YVR should probably retire if she's not willing to do her job anymore! I will definitely NOT fly Westjet anymore and spread it to all my family and friends. Imagine telling a passenger to do something for her because she's lazy?! What a bossy @#$%^!
About WestJet Airlines
Most discussed WestJet Airlines complaints
Flight delays over 8 hoursRecent comments about WestJet Airlines company
Personal items
Air China
164 reviews
Air Arabia
225 reviews
Toronto Pearson International Airport
19 reviews
Qatar Airways
742 reviews
Aeromexico
495 reviews
On mar 1 our flight from Saskatoon to Calgary was cancelled for my wife & I because a to smalll of plane was sent . We had checked in prior to coming to airport. Bigger problem is we missed our connection to Houston for a conference & arrived later in day . Our transportation from airport to hotel we arranged had to be changed also
This is not a complaint- it's a compliment! I was on the flight WS 25 from London to St. John's on July 4th. Perry was our attendant and he was fabulous- so friendly and helpful! Just wanted to let you know he was the best flight attendant ever! He should train people!
We purchased tickets, confirmed that we could get visas at the Vietnamese airport and they triple checked while getting our tickets. As we get to the gates they won't let us through because of the visa issues and the people were exceptionally rude. No one would help us or give them their names or let us speak with managers. This company is a joke.
a black iphone 7 with a colorful marble case was lost on september 4th 2018. we have made multiple complaints as we are certain that it was left on the plane but no one has reached out yet.
We notified them within 10 mins of leaving the plane but no action was taken.
I would like to complain that with plus seat u donot have any vegeterian items like sandwiches. Always turkey and pork. People travel some are vegeterian
Please look into it as it is dissapointing
I was 7 min late for my check in.. 7 min. The plan everyone is still here on the ground. And you guys made me wait to take the next flight out. So pissed off with your stupid rules. 7 min late and you delayed me over 4 hours..
Flight attendant seems to be racist.
I am Alaska gold and United Silver member
Never seen this kind of air hostess
Pessanger sitting in the last seat dose not allow them to misbehave.
I could not catch the name of that skinny airhostess
But she needs to learn.
Problem is that I have to travel on this airline and I don't know what to do.