Dear Sir, As this is my second adventure with Malaysian airline I was very disappointed at the service provided to us when we were delayed at Heathrow from 10.25 am to 22.25 pm on the 11th of October 2017. We did not receive any voucher for any drinks from 7am to 12.30pm when we were given...

I was flying MH 2607 departed from Kota Kinabalu towards KUL Friday 13 Oct 2017 1645pm I was greeted NICELY by the lady crews upon boarding (lovely ladies). However, as I've approched my seat I wanted to know if there's any more storage available even though that I do aware that it can also...

On MH178 on a Boeing 737-800 8/10/2017 (Colombo to Kuala Lumpur) there was a mother and two toddlers sitting in row 11 seats DEF which is the exit row for emergencies. On the other side of the plane there was a young couple and a baby sitting in row 11 ABC. How can fundamental safety...

Dear Sir/Madam, I would like to make a complaint about the flight MH0783 on Friday, 13 Oct 2017, depart time at 17:05 from Bangkok. I not sure why MAS airline was delayed flight around 1:30 hours. The flight only depart at Bangkok Airport at time 18:28 (Bangkok time). When the flight...

On the 14th October I caught a flight MH790 from Kuala Llumpar to Phuket. Booking reference - KZD63Z. We regret to inform you that your flight MH790 from Kuala Lumpur to Phuket has been retimed to depart Kuala Lumpur at 17:30 / Oct 14, 2017 and expected to arrive Phuket at 17:45 / Oct 14...

We travelled today on 16 oct 2017 from Mumbai to Singapore through connecting flight from kulalumpur Malaysia. We flew from kulalumpur to Singapore from 10.35 to 11.35. A.m but our baggage didn’t arrived until 2.00 pm . We had cruise at 3.00 pm for 4 days from Singapore. We didn’t have any...

Malaysia Airways canceled my flight from Kuala Lumpur to Kuala Terengganu 13th September leaving no option but to stay in a hotel overnight (ticket no. 1764979686318/19) Note, this was an Emirates cose share flight operated by Malaysian Airways. Malaysia Airways 'customer service'...

Dear Sir I had received your about flight changes 2.5 hour prior than the departure time. As a business class passenger, this was given me such a huge losses. I already at KLIA when I received this. I want MAS to reimburse all my losses. I have loss of a night at Hong Kong, also incur mid...

House no 127 sandhu avenue, Back side sareen hospital, Batala road Amritsar, Punjab 143001 India 30 september 2017 Dear sir / madam Ref: malaysian airlines lh58ew I am writing regarding my travel experience, which was quite unacceptable in the service i Received from the airline. To start...

i wish that any person may concern my complaint.i have book a first class flight in comming this friday.so i decide to went to mas office labuan to do some enquiry together with my 2 kids and 1 nephew .their age is arround 3-6 years .because this is my 1st time to take 1st class ticket frm...

Malaysian Airlines (MAS) sent me a confirmation with seat numbers on 21 August 2017 for my journey Sydney-Dhaka-Sydney starting 14 October 2017. When I went to web check-in yesterday, I found the seat numbers changed ( 14 C to 30C in sector Sydney to Kualalumpur and all remaining 3 sector...

I would like to put into light about the services given by 1 of the flight attendant of flight number MH190 (KUL to DEL) on 10.10.2017. My mother was traveling with all confirmed meal (AVML) due to meal restrictions. Firstly the attendant has asked her about the meal requirement and she...

My flight from kbr to kul has been rescheduled multiple times by MAS..and it involves my long haul international flight..It ended up me stranded in klia tired and had to wait..and now again my flight been rescheduled.. what's compensation can I get? Food voucher? A place to clean myself?...

Dear Sir/Madam, I and my family members frequently travel through international flights. We had always opted Malaysia Airlines. This time also I booked my ticket for Delhi to Kaulalumpur and Kaulalumpur to Auckland. My booking ref no is MZP2GJ and ticket no is 2325672484628 IATA no i...

In reference to complaint no GTS07998-09/2017/FQ I have booked flight Ref: S8HQ8B for travel from Sydney to Hyderabad on 23rd September, 17 through Malaysian Airlines for my wife who is 4 months pregnant.Initially meals on flight was selected as Hindu Non-Vegetarian meal and changed to...

Hello, I emailed the customer care team on 25th Sept to which I received a reply from Nurul Najwa Ahmad Zakifli asking for my booking information, flight number etc. I replied on 28th Sept (almost 2 weeks ago) and still have not received a reply, I also sent a follow-up email and still...

I booked my ticket on 28/8 and I was given the reservation number by the system(attached photos), just one day before I m flying, when I about to do online check in; I jsut realised that I was unable to check it. I called up the customer service and despite being put on hold persistently...

I've had the most horrible experience. Today I have spoken to 6 different people!!! Each time call drops off and no one has the curtosy go calll back!!! I bloody just want my seats to be allocated for this flight and then my flight from Kuala Lumpur to Singapore !!! You guys have the worst service! Worest mistake of booking my flight with you guys!!!

my max antameng, email address cenrma@yahoo.com, I am buying tickets jakarta bangkok jakarta on the date of jakarta bangkok 5 October 2017 and back 08 October 2017, both of the flight delay. the Jakarta Bangkok Flight delay 2 hours, while today's delay caused some problems, my Malaysian...

Im complaining about our baggage delayed. First our flight was delayed an hour without any information from Auckland to KL and we had 1hr 30min transit but because of the delay we literally had to run from the plane to the connecting flight as we had only 30mins to board. Upon reaching the...