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CB Waste Management Waste Management [WM] Worse customer service/ rudely over charge
Waste Management [WM]

Waste Management [WM] review: Worse customer service/ rudely over charge

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7:01 pm EDT
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Have been with them for several yrs for small family barn( not business). They have been constantly raising prices . I have tried to cancel my service and its impossible to talk to someone. They hide their phone number and there is no access to communicate with them through app/ customer portal.
WThey have never asked me to renew contract but they claim that i have to wait until october to cancel ( at the excessively high $400 a month plus all the fees they add.
They decided to stop service when i was late to pay over $1000 and And charged $70 to re star service. I want to stop, not re start!
They are maliciously over charging for everything. How can anyone afford to pay $800 a month for trash pickup.
I had negotiated a lower rate a few months ago and they never honored it. The people who work there are not to be trusted.
Dishonest and rude.

Claimed loss: They keep adding fees to my account to make it excessively high

Desired outcome: I want cancellation of this service now!I have not renewed yearly. They should not be allowed to hold me hostage while continuing to inflate my account with excessive fees.

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  1. Waste Management [WM] Contacts

  2. Waste Management [WM] phone numbers
    +1 (800) 796-9696
    +1 (800) 796-9696
    Click up if you have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 1 1 users reported that they have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number Click down if you have unsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 2 2 users reported that they have UNsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number
  3. Waste Management [WM] emails
  4. Waste Management [WM] address
    800 Capitol, Ste 3000, Houston, Texas, 77002, United States
  5. Waste Management [WM] social media
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    Jun 04, 2025
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