Menu
Write a review
File a complaint
Waste Management [WM]

Waste Management [WM] review: Trash pickup

J
Author of the review
12:50 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.

Our homeowners association was scheduled to have trash picked up on Thursday, December 29. Waste Management cancelled this pickup and has re-scheduled for Thursday, January 5, a week later. Of course, this was Christmas week, so the trash is much fuller than normal.

Only two homeowners in our area received phone messages that this scheduled pickup was being cancelled, even though many more of us — myself included — are on the alert list and have received alerts in the past.

I can understand a day(s) delay due to weather, but a full week seems excessive, especially during Christmas week. In fact, this is totally unacceptable.

Please let me know if it is possible to pick up our trash before the scheduled date.

Jim Kiernan

President, Hilltop Homewowner's Association

11020 Meade Ct.

Westminster, CO

80031

[protected]

Desired outcome: Trash pickup before January 5.

Waste Management [WM] response
Jan 05, 2023 8:22 am UTC
Waste Management [WM] customer support contacts
Phone numbers
Address

800 Capitol, Ste 3000, Houston, TX, 77002, US

Website

www.wm.com

File a complaint Write a review
View all Waste Management [WM] contacts
Good day Jim, our apologies for the week delay. I do see we are on schedule to come today to service this area.^sc
Resolved

This complaint has been resolved automatically due to user's inactivity.

0 comments
Add a comment

More Waste Management [WM] reviews & complaints

Waste Management [WM] - Scam charges 42
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Overcharged 36
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Unreasonable cancellation fees 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Ethics 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Trash pickup Hebron Woods Shepherdsville, KY 40165
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - garbage service and customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Dumpster removal
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Trash Pickup Service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Waste Management [WM] reviews and complaints
  1. Waste Management [WM] Contacts

  2. Waste Management [WM] phone numbers
    Click up if you have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 1 1 users reported that they have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number Click down if you have unsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 4 4 users reported that they have UNsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number
  3. Waste Management [WM] emails
  4. Waste Management [WM] address
    800 Capitol, Ste 3000, Houston, Texas, 77002, United States
  5. Waste Management [WM] social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 13, 2026