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Waste Management [WM]

Waste Management [WM] review: Scam of a company

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1:42 pm EDT
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Put in an order for a 30 yd dumpster online. Got a notification they couldn't deliver. Okay fine. It said see note section. No note. I check online and there is nothing in my profile. Tried there chat bot. No luck. I called and got someone in AZ who said they couldn't help. Called today and each rep could not help. I spoke with 4 people. Yet my credit card has been charged for no services rendered. The rep assured me she would email the right department. No confirmation that this happened. I'm done. I want my money back. I opened a dispute with my bank to get my money back. Over $600 charged for no services rendered and literally the worst customer service set up I've ever experienced. AVOID THIS PLACE AT ALL COST!

Recommendation: AVOID THIS COMPANY!!!!!

Waste Management [WM] response
Apr 15, 2025 5:09 pm EDT
Waste Management [WM] customer support contacts
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800 Capitol, Ste 3000, Houston, TX, 77002, US

Website

www.wm.com

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Very sorry to hear this has been your experience. Please email your review and full address to wmcares@wm.com subject COMPLAINTS BOARD so we may look into this. Thank you
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