CB Retail Stores Walmart Complaints #82-101

Walmart review: Smart style salon

Ken Gruber of Appleton, US

Jan 19, 2024 3:15 pm UTC

Verified customer

Had an appointment scheduled for January 19, 10:15 AM. Took my lunch time to be on time. Arrived, area closed down (even though my appointment was made more than a day in advance and confirmed). REALLY?!? Two other customers waiting there, one had an appointment scheduled for 9:45 AM. She told me the same thing has happened to her in the past, she was informed when she spoke with someone "At times, they just do not show up". REALLY? That is how your employees treat customers? I went to Customer Service desk and complained. I was informed they have had complains before, REALLY? It is still allowed to continue? Marilyn Gruber

Claimed loss: My time, my gas cost to drive there. Rued and no appreciation for customers who keep all of you in business.

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