CB Retail Stores Walmart Complaints #42-61

Walmart review: Card never worked and money is stuck

Fede444 of Spring, US

Mar 29, 2024 11:18 am UTC

Verified customer

I bought a card 25 days ago on a Walmart, charged with 100 dollars and could not use never. It is always rejected from stores online or on person.

Communicated with customer service 4 times over the phone and no one knows what happens. They say wait 48hr and try again.

Communicated on chat on the website and is the worst costumer service ever. They don't know what to say so they close the chat.

Went to Walmart to complain and they say you need to communicate with Moneycard Customer service, they don't have representatives on the store. Gues what, only by phone or chat.

So I'm stuck on a loop and my money in their account.

Claimed loss: $ 101 total$1 card cost$100 cash deposit i made on walmart

Desired outcome: I just want my money back

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