Complaints & Reviews

does not stock the needed supplies for this community

I am appalled at the Wal Mart Supercenter in Chickasha Oklahoma. The so called supercenter does not stock the needed supplies for this community. The sporting goods is a joke and the outdoor supplies, I just found out, will no longer carry supplies for outdoor water ponds. I was just there to buy groceries 2 days ago and heard a manager getting onto an employee in the produce section, telling him that he needs to focus and get the produce stocked. The idiot manager didnt know that the store was out of some of the produce due to a winter storm warning and heavy consumer buying that day, and if he needed to counsel an employee, he should do it in private. I frequently have to drive 45 miles to Okla. City to get supplies. Whoever the manager of this facility, and their regional is, they should be fired and competent people who can do a market analysis for the needs of the community should be hired.

  • Excellent comment... Especially the part about counseling an employee in public. That is extremely unprofessional!

    0 Votes
  • Sk
    SkyWlf77 Mar 10, 2010

    Counseling an employee in public is never an appropriate course of action. When you witness something like this, don't ever be afraid to make contact with the Store Manager and report what you have seen. Chances are, the Manager has no clue what the Assistant Manager just did. As I tell everyone I know, just picture that employee being berated as you and ask the question: "Would I want someone to report him if that was me?". A well-based accusation by a customer will carry much more weight than that employee approaching the General Manager about what happened on his own.

    As far as the store not stocking what is frequently needed, feel free to speak to the General Manager about that as well. You'd be surprised at how accommodating most of them will be. When my son was an infant, he was on a special formula that our local Wal-Mart only carried 2 bottles per week of and which was usually sold out. When I spoke to the manager and let him know that I would need 14-16 bottles per month of the formula, he happily increased their order to accommodate the request. Try that out at your Wal-Mart...You may be pleasantly surprised!

    0 Votes

rude to costomers

I was in wal-mart today and ask were I could find bathroom scales and a person which was the ###. manager was really rude. He reallydidn't seem happy with his job if he doesn't like it he should leave and quit being rude to other people

  • Sk
    SkyWlf77 Mar 10, 2010

    I'm noticing quite a few of these types of complaints. The problem that I'm seeing with them is that nobody has spoken to the next higher-ranked person in the Chain of Command. If you have this problem, go up the chain (in your case, to the General Manager of that store) and speak to him/her about it. They may not realize that they have this problem in their store (for any number of reasons). If you don't report it, chances are that others aren't reporting it, either which means that no one is reporting it and you can't expect the problem to be fixed if no one reports the problem.

    0 Votes

old, broken tv in a new box

My future sister-in-law bought a new Phillips flat screen TV for 700.00 from Wal-Mart. When she got it home...

don't buy air beds at walmart

This happened sometime ago. We were having company come to stay for a week and I decided since I had tried...

employee injury

I'm an employee of the Wal-Mart store. In July of 2009 I was working on the cash register when I was injured. I thought it was not a big deal since my wrist popped and just figured I didn't have any problems.
That evening I spoke with an Assistant Manager and filled out a report for making a record of the problem. The next day I went into work, let the csm know I couldn't handle the register since I was still in a lot of pain. I saw the manager to get a release to go to the emergency room for an exam. After being off for three days as ordered by the hospital, the managers treated me badly. The doctors placed me on light duty and sent me to many other specialists. After months of being away from the registers, the managers started treating me badly and it became worse than ever. They made up customer complaints to write me up, rumors started that I was/am going to be fired cause of my injury, and more. Now the worker comp case workers who are suppose to make sure my doctor visits are covered, won't approve any other visits ( I'm not released off doctor care till yet), won't even talk to me about my case. Wal-Mart took me off the schedule and so I have no hours to earn money. They know my husband has been recovering from a broken neck, I have two children to provide for, and they are still doing this to me. I haven't had any proof of any customer complaints and I do my job without any issues. I'm sick of the abuse the company does to the workers who try hard to over-come things like this. My injury I was told isn't an easy fix, it's only treatable with theripy and pain management for a long time.

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free

cashier

I had filled out a check with Walmart on the "pay to" line, the date 2-6-10 on the date line, and my...

not satisfied

Our local walmart store has recently remodeled. They have made the isles wider and removed a lot of the clutter that used to be there. They claim that the products have not changed and that they will still have everything they had before. The last five or six trips to walmart, I have not completed one single list of items I went to pick up. One of walmarts big things is being a one-stop-shop store. Today I went to our local walmart store to buy my son some overalls. We have had a lot of snow over the past couple days, and being a teenager he wants to play in it on his 4 wheeler. After driving almost 30 minutes in the snow, we find out that walmart dosent have any coveralls. Couldnt even find a place where they used to be. On my way to the other side of the store, I found a manager. When I asked him, he told me coveralls were not in season. I laughed at him, we have 6 inches of snow on the ground in January. He made one excuse after another. I asked about other items that they no longer carry, and he had no answers. When I mentioned that my wife was already buying her groceries somewhere else because of lower prices, he let me know that he would make it with or without me. Well I gave him that chance by leaving empty handed. If I had of bought the items on my list today, it would have been over $200. I will take my money elsewhere and will tell anyone who will listen why I have done it.

  • Vr
    V Rausch Jul 21, 2011

    I go to the Walmart in Tawas City, Michigan and have never seen a dirtier store than that one. First of all all of the bird fecies that greets you at the front doors is atrocious. I realize that there are a lot of birds nesting, but I would think it could be hosed down at least once a week instead of it just building up and spreading disease. I see a lot of filth inside the store as well. When you are low on an item, If you pick something to buy it should not be full of cobwebs with spiders and bugs( House hold items in groceries) I feel that when items are low, the space could be cleaned before it is restocked.The night shift has a radio blasting to the point that it hurts your ears at the meat department. You can hear it in the clothing dept. The behavior of the night stockers is that of a store that should be closed while they stock. I think that a mystery shopper should come in every once in a while to observe. this store is a disgrace to Sams and Walmart Corporation.

    0 Votes

manager's ruling on refunds

I recieved a phone call on a follow-up to the complaint about refunds I recently had made against an experience I had with one at store 1549 in Phoenix, Arizona. I listened very carefully to what the assistant manager had to say to me as far as what she found justified in the decision that was made about a refund I recieved. I presented my case and she presented hers. I just want you to view this one more time because it does not make since to me. I was given, for free ( says those words on the reciept) shopping card. (promo ) I bought an X-box 360
I was refunded for the X-Box (even that took a battle to get) and I want to be reimbursed for the 50 dollars they charged me for that gift card when I returned the malfuctioning X-Box. It does not say on the reciept anything about me having to return the card if I return the product. It does not have any refund policies on the reciept for me to have knowledge about. The sales person did not tell me any info about policies on refunds or about this free gift card if I returned the X-Box. (As a matter of fact I was surprized I was getting one, I did not know of the promo going on at the time) I went in to buy an X-Box not a 50 dollar gift card. I want that 50 dollars back. I gave that free shopping card to my daughter for Christmas in Elko, Nevada. Furthermore, I have worked myself in retail and I have always found a way where my customer's were satisfied in the decision on difficult refunds. I know there are rules in making refunds, but what your assistant manager and manager is telling me is We are sorry that you were not informed about our policies on refunds and we are sorry that there is no kind of information on the back of the reciept that inform you of our policies on refunds, we are sorry that the sales person did not inform you of the policies of refunding this item and the stipulations of refunding this promo package and its not our fault you did not know of the promo that was going on "You could have read the flyer that has the fine print to read the terms of promo X-Box purchase" . Yes, it certainly is my fault so I am not entitled to getting that money back. Walmart can not take the 50 dollar loss that would make me satified enough to continue in shopping at this Walmart. So instead of a 50 dollar loss, its a 20, 000 dollar lost a year from this patron ...ex patron. Smart people you have working for you... Monica Wood 3350 N. 76th Avenue, Phoenix, Arizona 85033 Just in case you change your mind and mail me the 50 dollars your store took from me.

  • Ag
    Aggravated shopper Jan 31, 2010

    To be honest I am not sure what you are unhappy about but maybe it is a part of the story not written down. The way I am understanding is that someone gave you a gift card and you used it to purchase an xbox 360 that did not work properly so you took it back and walmart would not exchange it but gave you your money back minus $50. I know you said you had a receipt so it should be a full refund you are given, I am just stunned that walmart even took it back and offered a refund. The xbox 360 has MANY internal problems and usually the consumer has to contact microsoft and send the system to them to repair. Occasionally i have heard of walmart and some other retail stores sending it in for repair for the customers, which is excellent customer service. So like I said the fact that this store was willing to take it back at all is incredible. Though I absolutely would not let that $50 go, to me that sounds very fishy.

    Later in your posting you made it seem like the gift card was a part of the package you purchased and that is what you are displeased about. If that is the case maybe this will make sense i would be like buying a television taking it home and it not working so you return it but you kept the remote control because it worked with your other tv. Or this analogy you go to Mcdonalds buy stuff and open bag and you got an extra hamburger you didnt pay for. Something is wrong with your food and you want your money back, they are not going to refund for the extra burger even if you had a receipt.

    Having retired from walmart after 15 years I can tell you what to try to resolve this. I know you somehow contacted home office. Do it again tell them you are not happy with whom you spoke with and not satisfied with the resolution and ask for the district or regional manager to contact you, if not happy then do it again. Remember the squeky wheel gets the grease. I know walmart gives $ 50 gift cards to customers that fart wrong and complain it seems like.

    0 Votes

being fired

I used to work for wal-mart up until August of 2009. I was fired because of having 27 minutes of over-time. They called it insubordination. My store manager was racist and we heard her making fun of other associates. I was treated unfairly. They were writing people up for being five minutes over when other people had hours of overtime and nothing was done to them. I was a full-time employee for almost six years and I called in a total of five times the whole time I worked there. I got a d-day for not having donuts out at 6:30 am but according to company policy they didn't have to be out until 7am. But since I'm not there anymore they are not being put out until 9am or later.

  • Ba
    Balsonchin Punchindic Jan 26, 2010

    Sam Walton should be dug up out of his grave and pissed on.

    -1 Votes
  • Cr
    cryssy Jan 26, 2010

    Its truly amazing what some companies get away with. I got fired From Longs Drugs in Californiaa as soon as CVS bought us out in June 2009. They fired me for approving a credit card transaction for a couple of guys buying gift cards. The ID matched their credit card. WTF? The register would lock up if it was a stolen card! BUT, I SHOULD HAVE KNOWN BETTER - BECAUSE THEY WERE BLACK! Hello, I'm not racist. 14 years I worked for Longs . Never got written up. Was sick maybe 4 days. Always on time and willing to fill in for co-workers. In addition to Employee of the Year -3 years, Employee of the Quarter- 6X, And won 4 contests w/in 31 stores! They still had the nerve to take away my raise Longs just gave me a month before we converted to CVS! They said " oh well, it must have gotten lost in the conversion process, and CVS doesnt give raises for at least another year", as quoted from the Hillside District Manager, MICHELLE. ( my raise was for $1.00, because I hadnt gotten one for 2 years) Oh, but listen, a co-worker in pharmacy just got a raise in Sept. for a whopping .10 CENTS! /hour. I loved working for Longs. RIP

    0 Votes

the managers refund decision

I purchased an X-Box 360 on December 30th 2009 at Walmart #1549 in Phoenix, Arizona (paid Cash) Today on...

milk

Walmart in both Altoona and Duncansville PA have stopped carrying milk produced by local farmers and milk processors.

The reason they gave was that they wanted the lowest milk price possible. This is false because PA sets the minumin price for milk sold
in PA.

It appears as if Walmart cares little about the local economy, and the quality of their products.

not customer friendly

Wow! Walmart is NOT customer friendly anymore! First, you take away the layaway and today I drove (with ga...

they don't allow you support recycle, reuse plastic bag.

After I return my item, I fold the used plastic bag in a roll and plant to reuse them as trash bag at home...

crappy service

I purchased a walmart moneycard and had money direct deposited to it. The first week everything went well, no...

money taken but products not shipped

I used Visa prepaid card from walmart which had one hundred dollar balance at the time placed order. I have...

did not honor price tag and threw it away acted as if I was a liar and cheater

I went to purchase a e-machine computer there was a price tag in front of it a small white sticker that had...

$200 dollor rebate

when i spoke with someone finally about the problem she stated that the rebte would not come to me becuse i wus late on my first bill which can't be correct becase there wus not any phone or internet service during the frist two to three months of cable and barelly cable because the HD did not work as well as a few of the other channels once comcast finally came to fix it they creited my acount so i know that could not be the resson i have not recived my rebate please contact me [protected] ms.golden

rude employees

Where do I even begin? Rude people...ignorant people...and bad service! I had a jug of milk that I was going...

cruelty

I had gone to the wal- mart super center on zero st in fort smith ar. and planned on buying fish. But what I...

book return

I purchased a book for my husband for Christmas. He received two copies of the same book and I tried to return my copy yesterday [Jan 1 2010] at this WalMart store. After waiting on line for about 20 minutes, I was told at Customer Service that books cannot be returned after three days. He did not read the book, or even open it. I am disappointed. I never return items, but this is ridiculous. I checked the WalMart website for their return policy on books and it says "Books: Must be returned unused and unmarked." This policy does not match the Fuquay-Varina NC store! Beware! Not all stores follow the posted return policies!! Do NOT buy books at the WalMart store on Broad Street, Fuquay-Varina!! I now have a book I cannot use and out $20. They have just lost a customer. I'm sure they have plenty and do not care.

  • Ro
    Roscoe Jan 02, 2010
    This comment was posted by
    a verified customer
    Verified customer

    it makes since to me that they wouldnt let you return a book after 3 days. How are they to know you havent already read it and now are just trying to get your money back?

    0 Votes
  • Br
    bre23 Jun 20, 2011

    I just had the same problem today. I purchased the book less than 24 hours PRIOR to my return. Because one page had been bent they accused me of reading the 400 page + book... did I mention i had this book in my possession for LESS THAN 24 HRS??? I left a message with the store manager and I am waiting to hear back. I also went back to the "book department" in the store and took pictures of all the books littering the aisle and all the books with pages bent or torn. ( walmart has never been known for the pristine conditions of any of their products). This might all seem extreme, but I'm passed the point of simply wanting a refund, now its just a matter of principle.

    0 Votes

In The News

Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
A consumer site aimed at exposing unethical companies and business practices
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
You'll definitely get some directions on how customer service can best solve your problem