Walmart
reviews and complaints

I have been buying L'Oreal products for many years. Although they are more expensive than other similar products, I am usually satisfied with the result. The last 2 times that I have purchased L'Oreal products at Walmart, Juliette Blvd Naples FL, they were very dry and unusable. I think it would be a wise idea to have a representative check the dates on the makeup.
Thank you,
Beverly Merchant

I have been dealing with Walmart Financial in regards to some charges that I did not make on my credit card and this has been going on for over 6 weeks and I have spent hours on the phone with a run around and transfer over transfer with no help and support. I even escalated to a manager. False promises and no action taken. I asked for the CEO and they refused to give it to me. I asked for managers and they refuse to assist me.
Absolutely unacceptable. I will take this to the courts so this is my last attempt to rectify this with someone who is in authority.
My phone number is [protected]
I have never experienced such horrific unprofessional service in my life. For such a large co-operation the service is unacceptable.

i bought 2 sets of better home and garden 2 inch faux wood blinds size 30x64 at Walmart. When I opened to Haney, the brackets were missing. I went back to Walmart and they gave me a box of brackets out of another box because there wasn't any left in stock of that size. When I open those, they had been replaced with some old brackets from some other kind of blinds so I went back to Walmart and there wasn't anything they could do because there wasn't any blinds left. The customer service rep didn't have any solutions for me . The blinds are of no use if I don't have brackets to hang. They also don't sell any brackets without blinds. What do I need to do to get some brackets for the blinds I purchased at Walmart?

I went to Eastland, Texas Wal Mart on Tuesday, October 26, 2017, to buy a rotisserie chicken. The chicken container says on it that the contents were hot but when I went to pick the container up by the handle, the handle part broke loose from the rest of the container and hot liquid spilled out on my hand causing my hand to sting and burn and the chicken ended up in the floor by a cashier along with a lot of the hot, greasy liquid from the container.
After I got home, I noticed the new pair of boots I had on also had greasy spots that had splattered on them.
The manager took down my name and phone number and said he would be calling to check on me and that is when I was going to tell him about the grease on my new pair of boots but as of today's date, (October 28th), I have not received a call from anyone.
Not only should the consumer be warned that the liquid is hot, but also that the container is flimsy and that the handle will break off.
I think you should be responsible for the burn I received as well as for my boots being damaged by the greasy liquid.
Katherine M. Watson

In September 2016 my husband went in for a eye exam at Central Wal-Mart because he needed new glasses and contacts. We have used Amy before and had no problems. First the eye exam was very quick didn't take long at all which was very odd. We took the prescription to Sams in Easley because they had the frames he wanted. We ordered the glasses when my husband got them back he could not see hardly at all so they checked them and told us they were what the prescription said. They advised us to go back to Central Wal-Mart and let them redo his exam so we had to pay a 2nd copay and do another exam which this time took longer but you could tell they were aggravated but it wasn't our fought. Come to find out the prescription was wrong so Sams sent the glasses back to get them fixed. By this time we was very upset with the glasses not at Sams they went far and beyond what they needed to do to try to help. The glasses still wasn't right but we new if we went back to Central to Amy it wasn't going to get any different. We pd out of pocket close to $300.00 after insurance and he may have wore them 14 times in a year because they still wasn't right. Yesterday my husband had a eye exam done at Sams in Easley and he was explaining to the Dr about his glasses and she said I see why you cant see the glasses are way to strong. The prescription is wrong in his glasses. So we paid for something that was not right because of issues done at Central Wal-Mart. So now we are have to pay $245.00 to get the lens fixed to the right strength. IF his eyes were worse I wouldn't have thought any more about it but he eyes are better than what they told him a year ago. We all know that eyes gets worse with age not better. I hate to write this complaint but it really upsets me to know now we have to repay for something that was wrong to start with. He wanted the glasses for back up and to give his eyes a rest from his contacts but that didn't happen. We will never use Wal-Mart in Central again. Your eyes are very important that we take care of them. Very upset that we wasted money and now for him to wear them we have got to spend more. His name is Donald Boothe Jr

Getting thru 2 customer service after card is cancelled after being fraudulently used to tell them your new card hasn't arrived!My friend/roommate of many yrs.occasionally used after giving me the money 2 load it but, this time she used w/o my acknowledgment leaving me something she ordered from CHINA! What am I supposed 2 do, pay more for shipping back than the bogus products are worth?! PLEASE HELP😞

Me and my son went to Wal-Mart at kernan blvd s 32246 and because it's we just need small items n convenience to us we went there n shopping even though I'm a costco card member. Okay so we were at laundry soap ilse and we saw a laundry soap it says by 2 get one free. We asked the stock person she said no knowledge about it asked the front cashier. So we done and went to cashier and pay our groceries and asked the cashier about it she said she doesn't know and call someone and assistance came and look like she doesn't either because of her action but she told the cashier to run it amd voide one but the assistance ended up doing it while she was looking at the coupon i was gonna something but she said oh honey i know how to read and I'm reading right now. I talk to one of the supervisor and agree that her sction is not rigth. I will go back to involve manager because they're not available and i need to home and cook for my family..My contact #[protected] and My name is Maryann Jaramillo..

You have replace wonderful take and bake pizza and will. Loose thousands of customers with this crappy new pizza you have now.
It is greasy and Gunky and does not taste like pizza.
It's horrible. Try one and you will see. Nobody will buy this stuff once they
Try it.
All my friends will stop buying this dellie take and bake pizza.
Go back to the delicious one you had before.
I think people will actually get sick from this new stuff.
I threw the two I bought in the garbage.

Today called walmart to check on a price and availability of a tire due to mine being completely flat. I was told they were in stock so I very carefully made my way to Walmart only to discover that this particular size wasn't available. I explained I had just called and they verified the tire was in stock. The guy asked around to see who took my call and nobody admitted to it. I showed him the phone call on my phone and he acted like I was stupid and was lying. The tire size was 205/65/16. I ended up having to call a local tire shop to go to Walmart and change my tire out. The guy at Walmart acted like I was an inconvenience. As I was waiting on the local tire shop to bring my tire back, a walmart employer approached my car and attempted to mess with my tire. I asked what he was doing and he stated they forgot to return someone's tire lock key and was seeking someone it may belong to. I feel sorry for whomever it belongs to because without that key, that tire can't be removed in the future.

To whom it may concern:
On September 20, 2017 I placed a order on your website for a crib. #[protected] Yes it was a good deal. I figured maybe you were clearance the cribs out . Guess what the day came for the crib to be delivered and it never came so I contacted customer service they told me that I received a email stating the order was cancelled however I have looked on email in spam ect… and can’t find one. So my order was cancelled and I kept waiting for the crib to show up finally I looked it to it and they said it was a problem with pricing. So they just canceled the order.
I am part owner in a store and we have a online presence also and guess what if it is on our website that is the price that they pay. Then we go and fix the price. So I am just wondering why if someone goes into your store and it is marked wrong you give them that price but on the online no way! I don’t think it was fair for you to cancel the order. I asked if I could then get a discount because I still need the crib and the lady said yes when you check out you will get a 10% discount well that didn’t work. I am beyond frustrated with your system. After I talked to customer service the first time they promised with in 48 hours I would hear from someone. Well that never happened so I contacted you back. I have spent a lot of money over the years with your company. I just really don’t care if I step foot in your store again or do any online. I really thought about trading over from Amazon but I think I will stay where I am. I think it is called false advertisement .

Thank You
Cindy Kunz

I just went to the neighborhood walmart and purchased 2 bags of the 100 piece bags. I opened 1 of the bags and immediately noticed 2 empty wrappers. So I decided to empty the whole bag into a bowl and count how many pieces were in the bag and to also find the 2 missing unwrapped pieces of candy. I counted all of the pieces and there was only 95 pieces of candy in the bag(not including the 2 wrappers that the candy was missing from which neither pieces of candy were even in the bag). I mean seriously, 15 pieces of candy missing from an unopened bag. This is ridiculous.

Green dot in their infinite wisdom has changed the rules on using a temporary card...you can no longer use a temp card for anything other than face to face transactions...as the rep told me...why does anyone need a card for face to face transactions...and the kicker, they dont let anyone know about it until after you buy it.

There is nothing on their website or their packaging, they just let you buy a card and dont tell you you cant use it but face to face. If you can only use for face to face, they shouldnt take a monthly fee.

DO NOT USE A GREEN DOT MONEY CARDS.

I have filed complaint with the state attorney generals office and with the bbb...i hope everyone will do the same.

Green dot is a horrible company

I keep getting this page pop up on my tablet from Walmart for a gift card, your supposed to do this survey for $1000. I'm in the middle of something and this page pops up and the only way to get rid of it is to shut down what I'm working on. And then back track to what I was doing. And then it will pop back up again. It will do this over and over again. How do I stop this from happening? I eBay and this is costing me income. Thank you. Dana

Hi.
On 8/31/17 I went to Wal-Mart store in Landover hill and make a payment to my mortgage company Nationstar(Mr. Cooper) at 1:14pm. Amount of payment for the mortgage company was $1707.24 and a fee of $17.99 for a total of $1725.23. $1495.73 was from my debit card and $230 cash. Reference number was [protected]. At the time of making this payment there was a system down in the store, and they cannot print me a receipt for the transaction and they asked me to come back the nest day or wait and see if the system will come up again. I decided to leave the store and promised to pick up my receipt the next day. On my way home, I received a notification from my mobile phone banking indicating that $1495.73 has been refunded to my account from wal-mart . At this point I realized that the mortgage payment did not went through, probably because the system was down. The next day or two I went to Wal-Mart money gram section and let them know that my mortgage payment did not go through because I received a refund of $1495.23 in to my account and I am demanding the part cash payment of $230.00I made for the transition. Wal- Mart called Money gram 1 800 number and they were told that my $230 will be available in 10 days. On 9/15/17 I called Money gram 1 800 number my self, and an associate gave me this reference number [protected] and request that I go back to Wal- mate for my refund of $230.00. When I went to wal- mart, a cashier called money gram 1 800 number and an associate for money gram gave her another set of reference numbers, which are [protected], [protected] and [protected]. Surprisingly, I received a total amount of $1707.24 from the cashier for the indicated 3 reference numbers.

I came home, and I called Money gram and try to explained to an associate that this amount of $1707.24 I just received from Wal- mart is a transaction
I made for the second time for my mortgage payment to Nationstar(Mr. Cooper) at Shoppers store on 9/3/17 which didn't go through also. I gave her this reference number [protected] for Shoppers transaction. The associated insisted that I have received all the amount I supposed to get from Wal- mart.

My question I have for Wal- Mart, were is my $230.00 part cash payment I made from my transaction at Wal-Mart on 8/31/17 ?

I hope this matter will be resolved promptly.
Thanks,
Michael Decker.

check your online orders and see if there's a pkg going to...
Cesar Andres Rodriguez Tarapuez
7801 NW 37th Street
CO158Q97046N
Doral, FL 33195

That address is a shipping agent . I called them [protected] and found out there's several wal mart pkgs waiting to be shipped to Columbia on that guy's acc, so I got them to close his account and return the pkgs, mines wasn't due to arrive till Sep 26th, so I know a hack has happened.
I called walmart within 5 mins of an e mail order notification and they stopped 1 order but forgot the other . This morning walmart charged me $54, I have been told cancel your bank card, I am arguing they didn't hack my bank card, they hacked you and you're covering up, my bank card is OK and I now know walmart online has been hacked and you're covering it up.
I got through to a supervisor who now says they will escalate this and I will hear back mon.
what a joke, cancel your online shopping, no more walmart for me

Management refused product coupon.They told us since coupon did not scan they will not except it.They didn't even try to explain why.They just refused the coupon and walked away, after leaving us with a you are a dumb customer look.We never felt so embarrassed before.We spent over $170.00 at this location.Shame on them for treating customer very badly.Someone should let management in the name of grace & steven at 301 san mateo blvd s.E albuquerque n.M 87108

i would like to be contacted regarding the discipline these so called acting management.They need to understand that customer service is what keeps wal-mart still in business.

I was hired a Wal-mart store recently, I formerly worked for Wal-mart at another location, The new store just recently said to me, I was not a new hire on the day they let me go, they said I was a transfer.
I said you did not tell me that on the day that you hired me that I was a transfer I'm very dissappointed in Human resource Angel and Miranda, I told them I would not have accepted working here knowing this they held this against my knowledge was continuing my old profile.

I opened a claim with Walmart customer care for a Samsung Galaxy S5 cell phone. I was told when I called and described the problem could not be repaired but I would be given a Walmart Gift Card for the $399 purchase price as soon as I returned the phone. They e mailed me a shipping label and I mailed it the next day. After not hearing anything for a week I checked the website and saw the claim was denied. I called and was told I had mailed the wrong phone and my phone was being mailed back to me. I had indeed mailed the wrong phone. I called a week later and after talking to 3 people was basically told to wait and see. One week later I called again and after talking to 4 people I was told that my phone was sent to the Warehouse to be salvaged. I hit the roof. They had destroyed my phone and because that phone did NOT have a policy on it I get NOTHING! THEY HAD NO RIGHT TO DESTROY MY PHONE! Claim number was [protected] and it was opened on August 22, 2017. SO DONE WITH WALMART!

Never again I will use their website for ordering stuff. They have no respect and it's pretty sad. Many times the delivery of my order was delayed, then they changed their mind and cancelled it, then called me and said that my order wasn't cancelled, but the shipment was delayed. Again. But why? I live not far away from the warehouse and really don't understand what might happen. Their customer service is useless, doesn't want to help and really is like from another planet. I cancelled my order and waiting for a refund. After that, I'm done with them.