Walgreens Pharmacytreated me like a criminal!

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Verified customer

I am disabled and have suffered chronic pain for 11 years. I cannot sit nor stand without pain for longer than 15 minutes.

I was treated like a criminal by the manager of walgreen's in anthem, jennifer englehaupt.

When she saw the prescription and the doctor whom had written it, she started snickering to her co-worker. I asked her politely how long it would take? She barked at me "sit down! I need authorization." I asked again and she barked again. She would not answer my question. I just wanted to know how long as if it were longer than 15 minutes, I wanted to go home and have a friend pick up the rx.

I had no choice but to go outside and lie down on the bench. It's bad enough being in chronic pain without a pharmacist treating you like you're a drug-addict just because you are on pain medications. (And I had been getting the same dose and medications from walgreen's for 3 years!!! I had just gone to a different branch this time!)

As every pain therapist and doctor has told me, anxiety causes pain levels to increase. Being treated as less than human because I am filling a prescription of pain medications is insane. I wanted to tell jennifer englehaupt that I wish I didn't have to take the meds, but i'm waiting to get an appt. With yet another doctor, this time a neurosurgeon.

Of course, I wasn't allowed to do so. She wouldn't even look at me, except to glare and yell, rather than answering a simple question. What is her problem???

I haven't had this problem with other walgreen's. I want to file a complaint with walgreen's stores, as I had intended to purchase a humidifier the same day but I certainly won't be giving them my business anymore.

This woman — who is the manager of the pharmacy — was hostile, cruel and insensitive! No one even bothered to ask me if I had taken the other medication prior, which I have not.

I walked out feelnig like I was a criminal and life with chronic pain is bad enough.

Have some compassion, jennifer englehaupt and "friends"...

You are doing a disservice to walgreen's!!!


  • Fr
    FreeSpirit3937 Jan 17, 2015

    Boycott Walgreens. I for one, will NEVER set foot in that Orwellian Police State Ghestapo again. They also treated me like a criminal and I do not look the part in any way. Well dressed, attractive 50 lbs overweight female trying to get a prescription filled from my doctor for phentermine (Adipex) a very weak and watered down version of what Adderall is today (the pharma goons have switched the diet pills of the 90s and give them out to CHILDREN like candy, yet treat overweight ppl who actually NEED them like garbage). I will never darken Walgreen's doors again and I will make sure everyone I know here's about it.

    1 Votes

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