Walgreens
Reviews and Complaints

I have this same situation at my Walgreens. People drive up, present their prescriptions and wait. I believe the pharmacist should ask them to drive around and give them 10 minutes at least. It's really inconsiderate that some people think they are the only one waiting. Maybe post a sign that the wait time will be... whatever. Thanks.

Walgreens does an excellent job and I'm usually there every week for something, but as they do many prescriptions, there should be a way to handle some of these customers.
Thanks.

I purchased something in store, reciept states go to web site fill out survey;problem is the form states my Name, is incorrect;ex. the spelling of;such a joke my name is spelled the same as on birth certificate!Am too old for stupid crap! If anyone knows how to spell name and that my address is correct trust me it's this 57 yr. old woman !

ATTENTION MT AMMANULLA KHAN(JAY, PETER, MIKE, SHAMINI, AFSAL OR WAT EVER FAKE NAMES) One who "publishes" a defamatory statement is liable.However, 47 U.S.C. sec. 230 says that online service providers are not publishers of content posted by their users.Section 230 gives most ISPs and message board hosts the discretion to keep postings or delete them, whichever they prefer, in response to claims by others that a posting is defamatory or libelous.Most ISPs and message board hosts also post terms of service that give them the right to delete or not delete messages as they see fit and such terms have generally been held to be enforceable under law. This message is just a warning.Please do not post false messages to a reputed companies complaints board."WALGREENS HAVE NOTHING TO DO WITH YOUR ISSUES".

What's wrong with David. I guess David or John or whatever his name is, is frustrated at the world. The only way to resolve this issue is to contact his son afzal007@aol.com. I hear they committed criminal fraud by taking student loans pretending to be Nabee. This needs to be reported to the police and then all 3 are going to put in jail

whom ever complining this report, This is my own big borther, he now goes under David. one of the many names he uses, what a shame, all lie,

all above mention reports are completly wrong, This man was one of our ex-employee for last 10 years
we had to fired him beacuse of theft, thousands of dollars he made from the store, he goes under many names
like"David.Amanulla, John, American, Jay, New york Mike etc.. with his wife shaminys help made thousands.
when we got him red handed. He was very rude with our customers and Vendors. they are really a sick couples
so what ever above claims are absoulutly completly worng, our store have the best repetaions.
and these both peoples are receist, they both from India, they dont like other people whom struggleing to live
DON'T TRUST THEM AT ALL

Very disappointed with your picture Kiosks since their upgrade. The 4x6 selection automatically crops some of my pictures without me choosing to crop and you only have a choice of glossy. The 4x5.3 only offers matted and no glossy and will also crop automatically some pictures, but less like with the 4x6. Automatic cropping is absolutely ridiculous. In the past, i've enjoyed the usage of the Walgreen picture Kiosks with none of these issues. The staff was as helpful as possible, it is the Kiosk that is the problem. If no resolution will be done, I will not be using Walgreen's for my picture processing.

Onilne a box of mothballs is $4.99 and the box is 14oz. In the store the box is $6.99 and is 10oz. What kind of a game is that?

the feedback survey is a joke you get everything but a survey Walgreens take some kind of responsibility oner this crappy website no one can find...

I was in Walgreens about 3-4 weeks ago and bought a lot of items that got bucks to use the next time I was in. I came in about 2 weeks ago and was told I could not use them because I was using a simple coupon in the flyer for one item that saved 50cents. Instead of THINKING and putting that down and just buying the others I let him not take the others. Soon as I got home I could not find my receipt coupons to use the next time I went. It is the 28th now and they expire on the 29th. if I can;'t bring in my times on the receipt and just get the money back I will not go to that Walgreens again. it is very c, lose to me and I have used it regularly.
I went to a CVS store a couple of times and once when I bought stuff they told me, break it in half and I can use half the coupons I earned right then. How different from Walgreens. You need to get rid of that manager at the Tarpon Springs store on Altr 19( Pinellas Ave.) as he will make people too angry to go there again. Please let me know what I should do on the lost coupons which I suspect I left at the store, but when I called I am sure they were thrown away or grabbed by someone, maybe even the manager.( a man from India).

cannot even get into the survey, stop suggesting or offering a survey if it does not work

wtf first and formost that is ### i work at walgreens and when they try to tell me to clean the ladies restroom i tell my boss hell no

I don't know, but usually at wal-mart they reserve these jobs for the diabled people.

I have an incident in Milwaukee WI. I was misdiagnosed by a nurse practitioner who never even listened to my symptoms. She basically told me I had a chest cold, even though I could hardly swallow, talk or move my neck and head. I had a low grade fever (100) and was sent home with an over priced inhaler (was not even coughing) and an expectorant. After 2 days, I was even worse! I ended up at an urgent care clinic connected to a hospital. The doctor immediately saw that I had strep throat. Unfortunately, because the proper diagnosis was delayed, the strep throat manifested into an upper respiratory infection and sinus infection. Two separate prescriptions of antibiotics were required. Also, they never properly billed my insurance, was never sent a bill, and was put into collections (for 75.00) 6 months after the ordeal. The misdiagnosis ended up costing me about 300.00 total.
I will NEVER EVER go to a Walgreen's "Take Care" clinic again - and direct others never to go there.

Went onto your website to enter the $3, 000 cash survey your receipt has listed and couldn't find anywhere to fill in this survey.

Please don't put it on your receipts if you're not going to have it available.

Otherwise, your store has a lot of good buys and nice gifts.

Thank You.

You want to know how you are doing but when you go to the website it won't let you comment.

I want to add my survey and passward to the sweepstaks. why is it so hard?

1/19/2010 I went to the above Walgreens and on my receipt it said to take a survey I logged on to the address and guess what! no place to take the survey. Whats the big idea?
survey #[protected] password [protected]

I went to the walgreens in williston, fl today, the store was great and the people was great, but i got my receipt and it said that I could go to it's web site and complete a short sarvey and I would have a chance to win 3000.00 but there is on web site.

z.braddy

On my reciept from Walgreens it said take a survey. Went Walgreensfeedback.com at fir st could not find the survey. However when I entered online survey it appeared and I was able to submit my survey.

Have tried three times to go to the survey and enter the 3000 contest... Haven`t made it yet...

I had no problem taking the survey from walgreens.On the receip is a survey # and then below that is a password number.I went to the walgreen site and then on that page is a link that says take survey now.I clicked it and gave my survey then gave them my info and was signed up for survey.How is this a fraud and scam?You guys need to chill out and read the whole page.Wish you luck.

I get on the receipt a code for survey to get a dollar for my next purchase. Try by phone and they say thay have completed the surveys, to go on line the on line it says that you have the wrong survey password if they are not going to accept them thay should not be printed on the receipt.

I tried to take an on-line survey and enter a contest but the site www.walgreensfeedback.com did not allow me to enter my survey number or4 password.

First of all, your blatant anti-Semitic comment should be removed from this site! The contest is monthly, so if you see that it ended on June 29th, it was because it was the end of the month. These contests are national...so you may not here of the winner...unless they decide to post them, they could be all over the US. My local Walgreen's store is wonderful, and so is the staff...who help me tremendously since I shop for a local foodbank and buy large quantities. Your not entitled to win, your not entitled to anything free..and to accuse a company without total knowledge or information shows how uneducated and unhappy you are!

If you look at the bottom of the survey when you first click onto the survey website you will see two places to click...one is for the rules of the sweepstakes, the other is for the winners list. This is not a scam. Walgreens happens to be a Prestigious company.

I don't know where you people are from but I'm from planet earth and I can tell you that some of the comments I have read here are way out there. It's just ridicuous that you would think a company like Walgreen's would even attempt to perpetrate a scam of this sort.

All of you just made yourselves look like total embeciles...I am too through.

I was able to get in on line and take the survey and enter the contest. Maybe you should go to the store where you made the purchase and ask the manager about the contest.

Funny, most people i tell about the Walgreen Scam already know about and are not going there again...whtas this low-end [censored]hole store thats caters to boogies and trailer parkers even doing in the white wealthy town of glastonbury...it should have never been allowed in.

What a bunch of con artist jews that run the dump Walgreens...they advertise a $3000 contest thats as phoney as them.

I never heard anything about any winners for this "contest" at ANY point in time. You would think a company with the success and prestige of Walgreens wouldn't resort to such dishonest tactics.

i have a receipt dated 11/19/2009. with the false $3000.00 sweepstakes

"HI" My name is Lillian Wright . The sweepstakes you have going for $3, 000 end June 29, 2009. So this call false advertizing. You need to take this off of your recents. My home phone is [protected] .I stop in every mouth to pick up my prescriptions . And when i went home, I look up this sweepstakes couldn't find it. Thank you. Have a good day. God bless you all.

I called the toll free phone number to enter. I wanted to find out the contest rules and a list of prior winners but could not find anything. no way to enter online or anything about this contest except complaints.

I just typed 'survey' into the search bar at the top and thankfully that took me right to it, but I agree, there ought to be a specific url for the survey, like at mcdvoice.com where you enter the code on the receipt to fill out a survey and receive a confirmation code, which allows you to claim the free item (either a free sm fry or hashbrown with purchase of any sandwich, or sometimes it's BOGO any sandwich, which is a great deal). That would really be best.

i did that survey for for awhile , never heard a thing , i believe it was just a gimmick to get people to shop there , i did enough surveys to wall paper my house ,, i don't shop at walgreens any more

Today I called three to enter the Walgreens $3000 sweepstakes and each time was told my password number was invalid!

It's the number they gave me on my receipt so how can it be invalid? I have spent loads of money at Walgreens over many years but this makes me think I will seek a more honest place to do my purchasing.

Very helpful customer service and answered all my questions help me find potassium I am senior 75 and staff was considered.

Yes I went and got 467.15 and No enter for sweepstakes on bottom of my receoipt. Walgreen on Marshall Aue in Longview Tx

I found the list of winners everyone. You have to make sure you go to www.walgreenslistens.com. There are several other imposter sites, and that’s why your getting all the adds. After the survey, if you scroll down to the bottom, it will say “survey winners” and here’s the link for the list that comes up: http://www.inmoment.com/websurvey/servlet/BlobServlet?s2=370e0870-781d-30c6-94e1-0fe8490d4a30-7a&v=0&type=0&t=surveySweepstakesOfficialWinnersListDec

Also, you’ll come to a question, when filling out survey online, where it says “do you mind answering a few more questions?”. Click “No” if you don’t want to complete another 10 min of questions. Good luck, and Happy New Year’s to everyone.

Wow...so let me see. Pharmacists make an average of $110 K per year. That's more than 2X what the average store manager now makes...and as for the lowly cashiers, photo techs and the like
well we make an embarassingly low amount PER hour...
and yet...Walgreens in their infinite wisdom has decided to give the highest paid employees in the entire store the vaccines for free?!

Hmmmm without me, and my lowly counterparts...well the store wouldn't be able to function should a flu epidemic really occur...so how can they justify this?!
For me to pay for my flu shot..it's the equivalent of me working for aprox. an hour and a half (before taxs).
Who ever comes up w/ ridiculous ideas like this should be fired.

I am an employee for Walgreens. Even if you do not receive your vaccinations for free, you do receive a huge discount compared to what customers must pay - $10 compared to $24, that's almost 60% off. As for breaks, different states have different laws on requirements for breaks and lunches. I'd check the laws in your state - however, I checked the policy on the employee website (which you can access with your storenet sign-on, employee.walgreens.com) and it states as follows:
"Meal and Rest Periods

Walgreens maintains a policy to ensure that hourly employees are given a reasonable amount of break time during their shifts. If you are an hourly employee, the following applies to you.
Rest Periods (Breaks)

If you work more than four hours in a day, you will be given one 15-minute paid rest period. If you work at least eight hours in a day, you will be given two 15-minute paid rest periods.

Meal Periods

If you work more than five hours in a day, you will be given a 30-minute unpaid, uninterrupted meal period. Your meal period will begin no less than two hours and no more than five hours from the start of your shift.

If you work three or more hours of overtime during a single workday, you will be given a 30-minute unpaid, uninterrupted meal period before or during your overtime period.

Your time spent on a meal period is not considered working time as long as you were completely relieved from duty for your entire meal period. If you are asked to return to work before the end of your meal period, you will be paid as if you had worked your entire meal period. "

If they're not allowing you breaks they're not following corporate policy, and you could complain to upper management. There are resources which should be posted in the breakroom or office with a number to call and report or complain.

I went to Walgreen's today and purchased a prescription for $45.00. I was given a receipt that said I could enter a month cash sweepstakes for $3, 000.00 if I completed a short survey. There is no such survey available. There were numerous other individuals that have complained also. Why has this not been corrected? I was able to call the 800 number and do the survey. Walgreen's needs lessons from Petsmart regarding on-line surveys.

I got hurt from this company back in 2007
Still haven't recvd my disability from their insurance
company called sedwick mgrs have since been relocated
to other walgreen's currently i am suing them

Rowdy customer in store annoying people at checkout. I had to admonish the person to "Behave." I suggest you do the same.

Walgreen's in Athens, AL had a $4.00 register reward for the purchase of Cryostat. The manager was quite arrogant & refused to give me my register reward.

Pa state law now only allows refills 3 days in advance with Xanax I am not sure where you are from but I just found this out today so it could be all of US or just where I am from I don't know. Also insurance or no insurance since Xanax is a controlled substance watch getting refills done to soon before they are due or your doctor will get a letter reguarding your refills after the pharmacy tells you they won't refill them and you could be taken off your meds and moved to something else or just not have refills n get a 30 day script and that's all. I only know that cause my x husband traveled a lot and when I could i went with him and you can only transfer a script to a different state once so I was getting them refilled when I could while I was in pa n sometimes it was 10 days early. That caused a huge fuss! I was able to get my doctor to understand but was told if the issue came up again I would never be put back on Xanax again it forced me to stop traveling like I used to and I just stayed home :( good luck to you hope my rambling helped

spoiled!

walgreens is a joke, i quit walgreens 2yrs ago but since walmart is just as bad, i went back to walgreens to give them another try, well, all differant people working at our walgreens so we thiught maybe thats good things will be done right, ''not'', i dropped off a prescription on the 24th, only received part of script, thats fine, so i had to drive 50 miles to doctor becuz walgreens doesnt fill the other half, so i drive back with new script and walgreens says my full script will be ready on the 9th of next month which is today, well they not only didnt order my script they had none in stock, , ha, so i told him he was a sorry fool, and i went to a family owned pharmacy down the road, they gave me a half script, and said they would give me the balance once it came in, they also said they can do a 24 hr order fill, rather than me going to get another script, its 10 bucks more but well worth the service, walgreens, pfft never again, nothing has changed there, do your self a favor go to a family owned pharmacy,

I can recommend a reputable pharmacy www.pill24.org I received the order and it was on time and the pills work great.
P.S. 5% discount coupon code: 9sh73h

what I would do the next time I picked up my script..before they try and hand your meds to you..you can ask for them to be recounted infront of you...because once they have touched your hands they are no longer liable..I always have mine recounted because(accidents) can happen...good luck

i cant believe that 30 pills were missing, thats crazy! im so so sorry to hear that and i wonder if one of the pharmacy's assistans are doing this ? u no how they have girls back in the pharmacy working and theres no way all those ppl have a right to be back there ya no? i cant believe that, im deffinetly counting my pills for now on cause i kept running out of my klonpins and i couldnt understand why cause i took everone like i was suppose too and i was a week short and my wife cant take them and woul tell me if she did and she didnt so thats someting to think about there? i like joe and dont want him in trouble but hes had legal things go on in the past i dont know what but ? who no's...

why take methadone and percocet together? methadone is a opoid blocker and the percocet isnt doing anything but getting your body addicted to it and u dont need that cause no matter what the methadone is a drug that is long lasting and stays in your system for up to three days and when your ready to get off the methadone your going to have a hard time cause everyone does, im very educated on this methadone thing, i go to the clinic, so your body is going to go threw withdraw from methadone and percocet so your best bet would to be to drop the percocet and wing down to the lowest dose of methadone u can...if something would happen to that doctor, ur not going to just find any doc to wing you off or even give them to you so seriously think about the furture here..

Well Dennis, you do have to understand that these people in the pharmacy see people like you (on strong narcotics) coming in on a daily basis claiming they were shorted their pills. Don't eat them all in one day and you won't be "shorted" lol... And being on such strong drugs as methadone AND percocet I do not see WHY IN THE WORLD you would post your address for all to see! That is the dumbest thing I've ever seen, you are ASKING to be robbed! And then you really won't have your meds! And what kind of doctor is prescribing you methadone AND percocet together?

my name is dennis smith. i also had something like this happen at a walgreens pharmacy in jasper indiana. i too was shorted 30 methadone tablets and 90 percocet tablets. at first i was told there was a mistake of 60 methadone tablets. i told them there was alot more than 60 missing. the manager told me their pill counting machine never made mistakes. that was like a slapto my inteligence. because their machine just made a 60 pill mistake. i do not know who took my pills but i spent the last part of the month so very, very sick. with alot of pain and suffering. ever since then walgreens have blew me off.having people in corp.not returning my calls ect.ect.ect... well walgreens i want $10, 000 for my pain and suffering or i will hirer an attorney. by the looks of it i am not the only one who has had this problem. looks like this may fall under class action lawsuit... so i better get a letter from you A.S.A.P. myaddress isDENNIS SMITH 300N. WEST ST. APT 205 ODON INDIANA 47562. TELEPHONE is [protected]

This happened to my nephew with his Adderal XR. His Rx was written for 60 pills. He came over to my house after picking this prescription up and gave it to me. I always hold it for him so that none of his room mates steal it. So he gives me the bottle. And right away I notice that it is a small Rx bottle and not the larger size that 60 capsules will fit in. (my daughter gets the same RX for 60 and it always comes in a larger bottle.) So immediately I asked him if he had a 2nd bottle of the medication. He said NO that was all they gave him. I had opened the stapled bag so I knew he was not lying. I called the Walgreen's Pharmacy, Spoke with one of the girls in the Pharmacy. She tells me I will have to call back tomorrow that the Pharmacy Manager is gone for the weekend. I said that was unacceptable, that this was a criminal matter is it was not settled within the remainder of the day! I also told her I was coming down there now and hung up. I went to Walgreen's (within 5 minutes). I spoke with the Pharmacy manager that was on for the evening. She said that we would have to wait until her shift was over, and at that time they would do a controlled substance count. I told her that was not acceptable and if they did not find out what happened to the remaining 30 Adderal XR, I would call the Police and I am sure they could settle this, with the end result being someone getting arrested. This Manager was not happy with my ultimatum. However, she went and did a quick count of the Adderal in stock. ( at least that is what she said she did?) She returned with the remainder of the Adderal and apologized for the misunderstanding. I personally think someone in the pharmacy stole the 30 Adderal and thought because my nephew was not an older adult... he was 19 at the time. That they could get away with stealing this drug and he wouldn't do any thing about it. Considering most young adults hate any contact with the police, especially when it comes to drugs like Adderal. This person in the pharmacy never expected someone that knows the law to come down and demand the return of this controlled medication. If you use this pharmacy again, open your package before you leave and count the medication yourself. If it is short, you should call the police immediately, then show the open package to the pharmacist and tell them it is short, and that you have called the police. Because you know someone there has been shorting you on your controlled medication and now you can prove it. And you know the police will be very interested in this problem. I am sure the Pharmacist will give you what is missing. But wait for the police so that an investigation can be done. The people that work in pharmacies are humans like you and I. They are just as susceptible to abusing or becoming addicted to drugs. I do hope this information helps and that you are able to settle this matter.

I am sorry for you. I have my own nightmare with Walgreen's. They are the absolute worst company out and clueless as to what is going on.

I have just reported them for INSURANCE FRAUD. They continue to bill for items that should not be billing for.

Take your business anywhere else.

I would not wish a Walgreens experience on anyone. Walgreens "The Pharmacy you Trust". NOT HARDLY!

i went into walgreens in springfield mo on 11/30 and they ingored me and helped someone else first when questioned i was told it was an employee so it was diferent and was yelled at by the pharmacist and the cashier. i was also told that i could complain if i wanted and nothing would be done. so here is a scary thought they have my name social date of birth address and place of employment. and to melissa l i am healthy and didnt think about video taping every move i make no one should.

Why don't you go to the location WITH your wife. I mean if she's having this much trouble with them, go with her then especially with this situation where she was too sick to stand! You might be a health care advocate but your certainly not helping your wife out much. Next time, be with her, or even better let her go get her meds and stand a ways away so you can see if the pharmacist is mean to her or not. Bring a camera, so then you'll have proof!

I agree with the complaint against Walgreen's

I've had the same experience, Walgreens in St. Paul MN at Randolf loves to police patient medications in reckless disregard for the well being of the patient and intentions of the prescribing doctor.

Walgreens treats people who have prescriptions for any controlled medication, like they're a drug addict...don't do any business with them...ever! They are a bunch of incompetent liars! I hate Walgreen pharmacists!

Binder has once again proven the theorem I+A=D. Internet+Anonymous=[censor]

Walgreens may be a business, but the pharmacists who work there like to flex their power. I have had numerous experiences where the Walgreens pharmacy would not fill my prescription, even though my doctor either wrote me the script or called it in. The last experience I was told it was a refill too soon. When I pointed out that it wasn't a refill (state law does not allow more than 30 day supply), it was a medicine that MY doctor prescribes me once a month. The pharmacist than told me it that my insurance wouldn't cover it, I replied that I would pay cash. She then said it was at her discretion to fill the prescription and she wasn't going to fill it. Not all pharmacists are lazy or so disappointed with their lives they have to exert power by withholding medication, Walgreens does seem to attract quite a few of them.

"I'm sick of being treated like a criminal when I go in to pick my controlled substance up."

CONTROLLED SUBSTANCE. Not, "Get another refill whenever the hell I feel like it" substance. Walgreens is a business first and foremost. They would have sold you your drugs if not bound by law. I hope your doctor subscribes something for your rampant paranoia.

I have used Walgreens each month for years to fill my prescription for pain meds. But today I experienced the worst customer service I have ever seen at a pharmacy. When I refill my meds, I give them legitimate scripts from a legitimate doctor, my valid drivers license, and I am in good standing in their database. But today all of a sudden, they needed to call the doctor. They could not get through, and left a message to call them back. I then call the doctor, and get through immediately. They tell me they are not allowed to call Walgreens, but are available to answer their call now. I relay this information to the pharmacy, and ask that they call now. I sit there for another 2 hours and find out they have done nothing. They see me sitting there, they know what I need, they know why I am waiting, but simply don't care. Keep in mind, this was at 10am and not at all busy. I believe this to be specifically a Walgreens issue, and will never go there again.

Henderson, NV

Get the hell out of Walgreens. They refused me medication when my state insurance approved it. I am doing the same thing, am going to try CVS and see if they are any better..

Best of Luck to your Mom...

You hit the nail on the head. The root of most of Walgreen's problems falls back to a huge lack of training. Walgreens expects an unreasonable amount of tasks to be accomplished with few employees and this results in no time ever for anything. Training-no time, figure it out somehow. Customers-no time, solve the problem yourself. I have been written up and forced to sign my write up to a mistake that I unknowingly made because I had terrible training. Any employee able to compensate for the horrible training should be praised to high heaven.

"Why should Walgreens pay customers to take their items?" Perhaps because Walgreen's ISN'T paying the customer - the Register Reward the OP is referring to is the same as a Manufacturer Coupon. The manufacturer is the one that creates the Register Reward at Walgreen's. Register Rewards are a STORE CREDIT for a previous purchase you made. I spent the money up front to by soda, for example, and the program was I buy all the soda UP FRONT (aka paid all the money to Walgreen's) and the soda manufacturer had a promotion to give me a $5 store credit for my next purchase - aka Register Reward. So to answer the question, "Why should Walgreens pay customers to take their items?" Perhaps STUPID employees that can't think for themselves or understand BASIC math, logic and reasoning should stop making STUPID comments about customers that CAN.

I hear the fair is hiring to tear tickets SCmn. Oh, it is moments like these I do wish the evolutionary theory of survival of the fittest was possible...

Maybe stupid customers should stop taking advantage of register rewards. Customers use register rewards to get items that will print out a register rewards. So sometimes customers get items for NEGATIVE $3.00. Why should Walgreens pay customers to take their items?

So of course we should RAISE minimum wage to reward loser workers like this. Yep. Grand idea.