Walgreens

I have been a customer of Walgreens on Platte and Murray (4305) and recently been having issues with the pharmacy manager with my meds. The first issue was him changing my med amount on my Bupineriphine, script was initially 5 mg and he changed it to 2 without permission. All the month of may I have been calling walgreens to refill my Vyvanse. Everytime I pick up my scripts, it is never there. No one ever callse me about picking them up. This is really serious as I need this medication, but worse yet, the entire month of May went by and I never got it. I kept calling and asking them to please refill and made requests online to fill my June script to no avail. I called again yesterday and spoke to Dan. He acted as if I had never called for it, never asked for it and yet I have a call log of all the times I have called and asked for it at least 8 times . He said he'd fill June but I couldn't have May. I was angry upon hearing that and told him this wasn't my fault. He said " I don' t have to fill your prescriptions" I said wow, you are going to harass me over my own script His response was, " You don't need that much" I said I will just transfer my meds elsewhere, and he said, I am canceling them so you can't. Now I have had to go back to my Dr. and redo this and go elsewhere. This is unethical and if this man hates his job this much, he should just leave. He needs investigated.

I have been told so many different so called policies from a handful of different Walgreens Pharmacy. No 1 person should feel or habe any kind of fear or anxiety walking into a Walgreens. Everytime i walk into a Walgreens Pharmacy I get a got ache. I'm told I'm early on 29 days. I have to miss work because whomever is at the counter seems to have the power to push you off till whenever. They have no regaurd for ones health or care about anyone or anything accept that dollar Bill. I would protest and BAND all Walgreens if possible. There's so much more. If only someone that can actually help could contact me.

store at 1919 west gray street in Houston they need to drug test everybody I saw a employee their buying drugs in parking lot she look at me and smile that store have the worst customer service I ever seen pharmacy always busy not enough employees working and have such nasty attitude the store is always busy with one person up front checking out employees are seen on floor laughing cursing among each other its sad such a wonderful store going down cause of rude employees would not be coming back to this store

I go quite often to pick up my medicines almost weekly or bi-weekly. Almost every time I go I encounter issues or problems with payments with my meds. The one I am having now it my eye drops"xiidra" I have a card from the manufacture that states I get my first for free and any addtl. For $10.00 on refills. I have contacted my doctor with no resluts, I have contacted my insurance "my blue" which told me to tell the pharmist to put it thru with the card and not my insurance and the clerk "namooris" said she has to put it thru with my insurance anyways. Whatever, I just would like to get my eye drops and pay the refills as suppose to.

The second complaint is against the constant lack of customer service and wait times. No matter what time I do, thru the drive thru or walk up, I have to wait at the least 45 min - 1 hour. The lines is usually 12 deep and being a disabled person and not being able to stand for long periods of time is down right troubling coming from a place that suppose to have compassion for people. They always have a high turn over in people and with no sense of urgency. At times one person is running drive thur and the inside window with a line that people just walk away disgusted and upset, like myself.

My third complaint is, why is it that every month I go to get my "movantik" the never have it in stock? I get that it is a costly drug, but if I get it monthly why can't they order enough to have on hand so I dont have to be without it for a few days until its recieved again. I have been on this since last year and this is the only pharmacy I go to to get it, store #06486 walgreen 1111 w. Vine street; kissimmee, fl 34741

I would like for someone to call and due a follow up to my concerns.
My home phone # is [protected]
My cell # is [protected]

Thanks for your time,

Mr. Wade a. Choate

Mr Hutchinson crashed into my daughter and I on June 5th 2018 at around noon in the toy aisle. He was pushing a cart stacked with heavy boxes and claims he did not see us. I was in a squatted position with my back towards him when he hit us with a cart stacked with boxes. 2 of the front boxes fell on top of us as he hit us. I was in a bad position to brace myself from falling, while protecting my daughter, and blocking the boxes from falling on our heads. This is dangerous, absurd, and negligent especially for a manager in the store.

I was told it is Walgreens policy that u can only make one transaction in a 24 hour period with Western Union. This is not a policy at any other Western Union locations in the area. This happened at Walgreens in Rogersville Tn. I was told u can not send and receive $ in a 24 hour period. I have done this at this location as well as ofhers. This is not a policy with Western Union. How can Walgreens make this policy for a company they don't own? Plz help! Thank u Cheryl Ellis

I was at Walgreens yesterday afternoon i payed woth a hundred dollars & the cashier needed to break it she apologized called for the money to broken down & then had to apologize for how long it was taking
The manager terry finally shows up & starts to verbally abuse the poor hispanic woman in front of all the customers because she needs the money broken down & because of her accent we can understand her perfectly fine her English is great that manager terry needs to be fired or retrained or let go

Came into store to get my daughters prescription filled and pick up some other items needed. I asked an employee where to find an item and was rudely told to look for it myself. A young brunette, name tag was Beth. Smelled of cigarettes and marijuana. I went and found the item on my own while she continued texting on her phone. Will not be coming back if this is allowed.

We had been sent by our regular Walgreen's pharmacy to another Walgreen's pharmacy on the corner of Waldo rd. and University ave. In Gainesville, Fl.. Our regular pharmacy was out of the medication we needed and had told us that they called the one on waldo rd and that they had it in stock. So we drove across town to that pharmacy, there was fairly young African American woman working the drive thru( May 31st at approx. 4:15pm). We told her the other Walgreen's sent us over, she then said that they did not have it in stock and that no one had called from any other store. She was very short and rude with her response as if we were being untruthful about being sent by the other Walgreen's. She definitely needs a refresher course in manners and customer service. She made no offer to call the other store and help figure out the problem after we had already drove across town. Customer service is often the life or death of any business and in her case would definitely be detrimental to Walgreen's business.

Waiting at the photo counter is ridiculous! There is never anyone there and no bell to ring.

I purchased a photo book for $26.97. It fell apart when I opened it. I took it back immediately for a refund. my credit card statement just arrived, Walgreens gave me a return of $12.84. This is not the first time I have been ripped off by Walgreens.

Walgreens has been crossed off my list for any further purchases!

I decided to make an appointment at the Walgreens Clinic at 3920 Hampton Avenue, Saint Louis Missouri because I've had an earache for the past 2 weeks. The woman who took all of my information was small, had glasses and brown hair. She looked at my face and said, "since you're so swollen I don't think we'll be able to help you..." despite me saying I think I have an ear infection, can you check my ear.

I went out into the waiting area, puzzled because I've been treated for severe ear infections at a Walgreens clinic before. They called my name and I went into the other room to be seen by the primary physician, and she immediately started telling me that they wouldn't be able to help me. She touched my lymphnodes and said, "this isn't from an ear infection. I'm not going to look into your ear, because if I don't find an ear infection, we will have to refer you anyway. Since it's swollen lymph nodes you probably need to see a specialist."

She didn't look in my ear or anything (even though I told her that it felt like every other time I've had an ear infection... and that it started right after I got out of the shower one day and my ear felt clogged like swimmers ear).

So after wasting an hour there and calling off work because I was in excruciating pain and they didn't help me at all, I drove 45 minutes to my primary care physician in Arnold near my hometown. Not to mention I was freaking out that I had something way worse than an ear infection due to the Walgreens' comment about me having to see a specialist and not even checking my ear for infection.

Once at my primary care physicians office, I was taken care of immediately and out within 20 minutes. Guess what - I have an ear infection. My physician told me to immediately call and complain about my experience at the Walgreens clinic I went to because I had minimal swelling, no fever, no nausea, and my ear hurt and she refused to check my ear. My physician said she was very disappointed that I was turned away because while she knows Walgreens is limited with what they can treat, ear infections are certainly one of them.

This has been the worst experience I've ever had with a healthcare personnel. I will never return to a Walgreens clinic, and I will tell my friends not to waste their time at one either. Prior to this I've had no problems at Walgreens clinics, but after this visit I'm not willing to give them another chance.

I was notified by a Walgreens recorded message that one of my medications was under recall. The message did not specify the medication. The recording instructed me to call my local Walgreens Pharmacy for more details. I than contacted my local Walgreens pharmacy (in Schertz Tx.) and spoke with Amber who did not ask for my name or any personal information, but told me that there were not any medications under recall at this time and if I didn't know the name of the medication she wouldn't be able to help me. After persisting that there must have been a reason for call from Walgreens, she then asked for my name and date of birth and subsequently told me that the Accu Check Aviva test strips were under recall. This took all of two seconds to find out after I convinced Amber to look up the information. It might be beneficial for the staff at Walgreens at Roy Richards Dr./ FM 3009 in Schertz, TX to be trained on how to handle medication recall matters.

Walked in to a Walgreens in Bakersfield CA on Calloway an hegaman. Walked in the door beeped the cashier amdrew says wat u have in ur purse. I looked looked An noticed I had my nasal spray I had purchased from rite aid earlyer I said oh I forgot I had this in my purse here's my recite (From rite aid) mind u he says no if u pay they deactivate that I said here's my recite he says
No u no pay for that. I told him how the hell did I get a recite if I didn't pay it's not even from ur store. I told him are u accusing me of stealing he shrugs his shoulders I go to the manager she looks at me An say oh I dnt kno. U dnt kno wat didn't tell him anything an he's telling another customer oh she's a thief. R u kidding me right now. I was humiliated in front of all these people so I'm going around showing everyone my recite from riteaid like a [censored]. Then as im walkmg out hes laughing at me this is ridiculous am totally humiliatimg.

Made several in store inquires about job opening opportunities in Clark, NJ. Spoke with different store level managers and then directed to Karen, Store Manager. Karen, the store manager was unfriendly, discourteous and dismissive to me as potential candidate however; she was quick to abruptly stop speaking to me to speak to a white customer. Is this a general practice at this location in comparison to your other locations where the community is more diverse?

Very disappointed in Walgreen's bathroom policy. Don't feel safe in their choosing to advertise what they are doing. It's a political move not a responsible move. Trying to be relevant instead of safe otherwise would have fixed the so called problem without calling any attention to it. After 20 some years...we are done. And especially after trying to call customer service...mention the bathroom policy and all of a sudden they can't hear you. Shame.

I went to walgreens in lancaster, sc on 05/08/18 at 2:15. I bought 4 bottles of wine. But when i looked at my recipt i was one ycharged for 5, i didnt catch at the time. I call and they gave the manger that was on duty on 05/09/18, told her what happened and she just bring recipt and they make it right. I went this morning and the clerk was real nice called the manger up. I dont know her name but she talked with accent. I told i bought 4 and was charged and also i didnt get a credit for buying 4. She told me i had to show her on the shelf where it said you get 10% off with 4 bottles. Then she accused me for lying that anyone could say that. Im not the type of person that would do that. She told me to stand in line. So i did and then she went somewhere else. It was my time to check out and the clerk even call her over the phone to come to register #2 but she never showed up. I waited then still no show. So i told the clerk just to forget it and i wanted out. This will be the last time i will go to walgreens and wont tell anyone to go there . I would love to talk to some one. If the care

The walgreens in milwaukee wisconsin on 27th and north avenue... Is beyond unprofessional they actually can cause you harm... They never actually answer the phone i've had numerous doctors try to get through with no luck. Their power has been out for several days now, "which is a first", which also adds on to their normal chaos... I have very low vision and I have actually been given someone else's medication twice... It makes me wonder how many other people got the wrong meds as well... Sometimes I rather go without my medication then to deal with the walgreens in milwaukee on 27th and north avenue

On may 8th at around 9:45 pm, I visited the store 1306 s mary ave sunnyvale, ca 94087 and bought some vitamin d for my kid. When I was trying to pay, the cashier asked me if I have the membership card. And before I answer, he just said no and then proceeded his operation. And later, he asked if I need a bag. I said no. Then he just ignored and wrapped with a bag and said, "don't worry, it won't charge."
I guess I must look very poor in his eyes.
I hope the store can give better shopping experience and respect customers more.

On april 30 at 10.38 pm I visited the Store 15196 151 n State ST Chicago IL 60601,
The lady told me my credit card was denied for USD 47, 77, she tried twice and gave me the same answer, so, I decided not to buy everything, just took 3 ítems and paid in cash USD 17.39 ( receipt 271 1249 002 04/30/2018 10:38 pm )
Today I have the 2 charges on my credit card statement, I called to the store and spoke with David Lopez and Octavio Soto, Octavio told me that they won´t credit back because they can´t be sure of the charges, I offered to send my credit card statement and Octavio told me not to do it, and he also told me that I have to request to me bank to avoid the charges, The bank cannot do that because in the statement I have the 2 charges from the store. I really need that someone help me with this, I live in Costa Rica and it´s really sad the customer Service I had when I called.

Pharmacy employee at # 00842 350 North Capitol Avenue, San Jose California, was very rude ! She gave me an attitude and complained out loud trying to blame me for her not doing her job ! And within earshot of her manager Perry. He said he would talk to her because when he heard her complaining, he immediately took over my service.
I had already asked her to fix my prescription on their computer so it gets billed to the right insurance. Every time I came back for the last 2 months, she still hasn't done it and it's the same story every time !