Walmart review: money disappeared off my visa card

I, bought a Visa Money Card and loaded $60.00 on it that day. I came home and got on my computer and tried to pay for a
membership with it. The total was $58.00. But what happen was that the web-site said that my membership didn't go through
and get processed and that my Visa Money Card was not charged. I get a text message the next day saying that I have 0 (zero)
balance. I want to know where my money went. I don't have my $60.00 or my membership.
Where did it Go?

Holly