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CB Grocery Stores and Market Vons Complaints #202-221
Vons

Vons review: Customer service ( 3 comments)

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Author of the review
10:13 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

My mom realized she forgot something, and I ran as fast as I could to get it. I was only gone for a minute, but an older lady with long gray hair named "Roz" or some form of "Rose" yelled at me and said "go home!" I understand it was 5 minutes before closing, but i was only getting a gift card right near the checkout. I explained my mom was already checking out, but she ignored me and continued to tell me to go home in the meanest attitude possible. Not impressed.

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shadowg
London, CA
58 comments
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Dec 26, 2019 12:38 am UTC

Well go home then. They want to close and go home as well.

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anon947295
Thousand Oaks, US
1 complaint
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Dec 26, 2019 2:46 am UTC
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Replying to comment of shadowg

I know and believe me I was running frantically, she just didn’t have to be so rude about it

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shadowg
London, CA
58 comments
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Dec 26, 2019 1:58 pm UTC
Replying to comment of anon947295

I am sure that you are mistaking being told to go home as rude. That you are mistaking being told to do something you did not want to do as rude.

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anon947295
Thousand Oaks, US
1 complaint
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Mar 05, 2020 6:38 pm UTC
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I don’t remember you actually being there! She YELLED at me. You don’t yell at a customer.

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anon947295
Thousand Oaks, US
1 complaint
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Mar 05, 2020 6:41 pm UTC
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Yelling is rude. You don’t have to come along and call me immature for being offended at someone yelling at me.

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M C C 777111 Mike Smith
San Diego, US
1 complaint
2 comments
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Sep 06, 2021 12:06 am UTC

She's right! That is rude! Don't dog her, trolls! I worked for Vons when the customer was always right. If she was able to get into the store, they should have taken care of her! Horrible customer service. They get paid overtime if they can't get out on time!

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    618 Michillinda Ave., Arcadia, California, 91007-6300, United States
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    Sep 16, 2026
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Vons Category
Vons is ranked 15 among 43 companies in the Grocery Stores and Market category
#13 Sprouts Farmers Market Sprouts Farmers Market #14 Ralphs Grocery Ralphs Grocery #15 Vons Vons #16 Fry's Food Fry's Food #17 Giant Eagle Giant Eagle

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