Menu
Write a review
File a complaint
CB Grocery Stores and Market Vons 8011 University Avenue, La Mesa, CA, 91942, US
Vons company logo
Vons
reviews & complaints
Vons company logo

Vons

8011 University Avenue, La Mesa, CA, 91942, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Working hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
7:00 am - 9:00 pm
Sun
7:00 am - 9:00 pm
ComplaintsBoard
N
12:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vons - Manager wrongly accusing customer

Store#2093 8011 University Avenue La Mesa, CA

My name is Marivic Anderson, and around 7:40am on 3/18/20, manager Damon approached me and accused me of going in and out of the store to purchase multiple cases of water. I had just checked out with only 1 case of water, which is the only case of water I had purchased at Vons within the last 3 days. Damon approached me and stopped my progress as I was trying to leave the store and stated that "somebody" told him that I was going back and forth from the store to buy multiple cases of water. I told him he was mistaken, but he didn't listen to me and he also would not tell me (after I asked him) who the accuser was. Another employee named Shanai, who works at the Starbucks counter, also started yelling at me for no reason, and manager Damon did not stop her. I became very distressed and could not believe what was happening. I was finally able to leave after this humiliating scene after a few minutes.
I went home to tell my husband Nicholas about it and he could not believe it. We both went to the store to talk to the store Director Daniel Ledbetter. He admitted to seeing what had happened, and did not intervene.
This is a disgraceful action by Vons employees, and action needs to be taken to correct this situation.
Marivic number# [protected]
Husband Nicholas number# [protected].

Read full complaint
Hide full review