I went to Von’s today at 1:45 pm I had a $5.00coupon on my phone that was expiring I bought a family pack of chicken breast when tried to redeem the coupon at the register Kathy who was the cashier accused me of using that coupon before and she even continued she remembers me using it when I said maybe I should enter the Von’s card number again perhaps I entered a wrong number she replied she has customers waiting and she let me re run my Von’s number again which worked this time I am offended by how I was treated by this employee this was a very embarrassing experience for me
Desired outcome: Would like this employee to know customers are valuable and should be treated with respect