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Vodacom / wifi not working

South Africa

Wifi has been down since the 8th of march 2019, logged call sr190308-290560 and called almost everyday where consultants advised that my matter would be escallated.
To date still waiting for this escallation to take place and wifi to be sorted.
Most pathetic customer service ever. Spoke to so many consultants-from neil, warren, chantell vuyiso and to date no assistance from anyone at vodacom. Asked to speak to a superior and there was no one available to assist.

Mar 13, 2019

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