Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Fitness Centers and Gyms Virgin Active South Africa Monthly subscription 50 percent did not kick in as promised
Virgin Active South Africa

Virgin Active South Africa – Monthly subscription 50 percent did not kick in as promised

D
Author of the review
5:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi, my annual contract was up in february 2025, I called into the call centre to cancel my subscription, however the call centre agent advised me that they would give me a 50% discount for the next 3 months which I agreed to, I was then charged the full amount. I need this reimbursed back to my account, I will still continue on a month to month basis
Id no ; [protected]

Claimed loss: 490

Desired outcome: reimbursed

Confidential Information Hidden: This section contains confidential information visible to verified Virgin Active South Africa representatives only. If you are affiliated with Virgin Active South Africa, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Virgin Active South Africa reviews & complaints

Virgin Active South Africa - gym membership cancellation 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Virgin Active South Africa - problems with club membership agreement 23
Virgin Active South Africa - gave away my pre-booked spinning bike 7
Virgin Active South Africa - multiple debit orders
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Virgin Active South Africa - personal training structure
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Virgin Active South Africa - I need to be refunded on the policy that I did not agreed on of r1080if possible I need to cancel all virgin active membership
Virgin Active South Africa - faulty fitness equipment
Virgin Active South Africa - new staff
Virgin Active South Africa - complain about bad services and unfair treatment
Virgin Active South Africa - equipment is so outdated!!!
View all Virgin Active South Africa reviews and complaints
Virgin Active South Africa Category
Virgin Active South Africa is ranked 20 among 74 companies in the Fitness Centers and Gyms category
#18 Blink Fitness Blink Fitness #19 9Round Fitness 9Round Fitness #20 Virgin Active South Africa Virgin Active South Africa #21 Curves International Curves International #22 XSport Fitness XSport Fitness

Most discussed complaints

Complaint - victory park virgin active
1
(opinions to this review)
 Sales
1
(opinions to this review)
 Not reflecting rewards earned and then shows expired
1
(opinions to this review)
Virgin Active South Africa Alternatives
EOS Fitness 162 reviews World Health Calgary 16 reviews True Fitness 32 reviews Custom Built Personal Training 34 reviews Crunch Fitness 436 reviews