Verizon review: Deceptive practices

On June 30 this yr i was home in Vermont and my phone died. it was only about 2 yrs old. when i asked about a new one i was to;d i owed $350 on that phone even though when i got that one i was told i had been so long without a upgrade that the phone was only going to .be about $35. so i had to have one. ti was to be the same service and with the Hot spot i've always had. after i got back to Florida my hot spot didn't work. i went to srtore in Sebastian and was told it had been shut off. they wanted to charge me $44 a month for what i had got with my package before. so i gave up. went to Team mobile. Now Verizon wants alot of money and their still billing me like i'm a costomer. Steven Gilman [protected]. their AI is laughable