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United States Postal Service [USPS] review: never delivers my parcels 46

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12:44 am EDT
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It really sucks when you loose your your packages or have to constantly pick them up at the postal office because your lazy mail carrier doesn't feel like knocking at your door. And when they do come up to your door, instead of knocking they leave your package on the door, scan it confirmed, and before you know it someone steals your package but USPS says "It shows here you got your package!" when I didn't.

Once or twice I would have shrugged it off, of course I'm still mad. But it is everytime I order off the internet that this happens to me. I'll happily track the package online and when it finally gets to my area so I can wait at home for it, there's never a knock or anything. Once or twice I've actually found my parcel outside my door without me knowing it was there, and one time I had my parcel stolen yet when I called all I got was excuses. "It shows here it was delivered, " "Next time put a note, " etc.

I shouldn't HAVE to put a note. Those people know how to do their jobs, better than I could. Why isn't that our mail carriers don't knock? I bet if it was their packages they'd be furious just like I am right now.

My neighbors too have had their packages left outside their door, or worse, we have a fire extinguisher near the mailboxes and some of the carriers who come leave the parcels on top of the extinguisher rather than bothering to go up to peoples doors.

I've had the last straw when I was waiting for a package today and didn't receive anything when I went to go check my mailbox. I thought it hadn't come today because it wasn't even on my door, but when I went to go look online to track it, it says that they had missed me and that I needed to come pick it up at the postal office.

They never knocked.
They didn't even leave the "Oops, we missed you!" paper.
The mail came before noon but the website says they tried to deliver at 3:00 something PM. How do you explain that?

Next time I think I'll wait in front of my box with my arms crossed. That's obviously what they want, huh?

I hope I can pick up my package tomorrow without that paper. Hopefully having the confirmation number will help.

On a lighter note, the mail man we used to have before these irresponsible carriers never did this. Once he retired all of this started happening and I wonder how is USPS training their employees now?

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46 comments
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ScamBusters96
ScamBusters96
San Bernardino, US
Apr 26, 2010 7:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Have you tried the postmaster?

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cisco_s
, US
Mar 01, 2010 6:51 pm EST

My postman never comes to my door, which is about 15 steps from my mail box. Just leaves a slip "Sorry we missed you". I'm sure it takes him longer to write the information on the slip, than it would be to just walk to the door and press the doorbell button. I wonder if they fill out those slips in the morning before even taking off for deliveries?

To drive to my local post office involves about an hour out of my time in a day.

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Angry Guy from New Haven
New Haven, US
Jan 21, 2010 10:23 am EST

Yeah I'm getting pretty pissed off right now with USPS. As long as the parcel is something small like a DVD they'll try to fit it in our mailbox. But as soon as it's too big for our box, we automatically get one of those peach slips telling us to go for a drive to pick up the package. They don't even leave the package at the post office closest to us; we have to go to the one on the other side of town.

What really ticks me off about all this is that they're doing it while me or my wife is home! Sometimes we're BOTH home, and when I go out to check the mail, lo and behold, another peach slip. No knock. No doorbell. No effort.

I called and asked USPS why they weren't doing their job. They say that the "delivery point" is the front of the building, and for "safety" reasons, mailmen don't have to go anywhere besides the delivery point. So since our door is at the rear of the building, we're screwed. They recommended that we install a doorbell at the front of the building so we can run around the building every time they have a package. I wonder if the lazy idiot who delivers our packages would even ring the new doorbell if we have one installed. Not that I think it's going to happen, since I've been nagging my landlord for months and I've gotten nowhere.

Isn't there some kind of law that should protect me from this kind of idiocy? If me and my wife are paying taxes to fund USPS, shouldn't they be required by law to actually deliver packages?

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dent1013
, US
Sep 24, 2009 11:30 am EDT

I agree. My mailperson won't deliver if there is mud on the ground. I'm talking about very little, barely enough to make a footprint. They won't deliver if someone is parked within 10 feet of the mailbox. They won't get out of their car to deliver, they beep their horn.

Don't even get me started on tracking down packages. When they say I wasn't home and to pick it up the packaged at the local office, I go by the local office to get package the next day and it's not there. They can't tell me where it is, because they can't get in touch with the courier! Heck it's hard enough to get by the station during open hours (8:30-4:30 and closed 12-1 for lunch!).

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dlakers
Davenport, US
Jul 18, 2009 1:23 pm EDT

Are you sure that someone isnt taking your mail from your mail box?

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Jeff Cornwall
Cornwall, CA
Jul 15, 2008 9:34 pm EDT

YOU ARE AN IDIOT!

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