The complaint has been investigated and
resolved to the customer's satisfactionResolved USPS — never delivers my parcels
resolved to the customer's satisfaction
It really sucks when you loose your your packages or have to constantly pick them up at the postal office because your lazy mail carrier doesn't feel like knocking at your door. And when they do come up to your door, instead of knocking they leave your package on the door, scan it confirmed, and before you know it someone steals your package but USPS says "It shows here you got your package!" when I didn't.
Once or twice I would have shrugged it off, of course I'm still mad. But it is everytime I order off the internet that this happens to me. I'll happily track the package online and when it finally gets to my area so I can wait at home for it, there's never a knock or anything. Once or twice I've actually found my parcel outside my door without me knowing it was there, and one time I had my parcel stolen yet when I called all I got was excuses. "It shows here it was delivered, " "Next time put a note, " etc.
I shouldn't HAVE to put a note. Those people know how to do their jobs, better than I could. Why isn't that our mail carriers don't knock? I bet if it was their packages they'd be furious just like I am right now.
My neighbors too have had their packages left outside their door, or worse, we have a fire extinguisher near the mailboxes and some of the carriers who come leave the parcels on top of the extinguisher rather than bothering to go up to peoples doors.
I've had the last straw when I was waiting for a package today and didn't receive anything when I went to go check my mailbox. I thought it hadn't come today because it wasn't even on my door, but when I went to go look online to track it, it says that they had missed me and that I needed to come pick it up at the postal office.
They never knocked.
They didn't even leave the "Oops, we missed you!" paper.
The mail came before noon but the website says they tried to deliver at 3:00 something PM. How do you explain that?
Next time I think I'll wait in front of my box with my arms crossed. That's obviously what they want, huh?
I hope I can pick up my package tomorrow without that paper. Hopefully having the confirmation number will help.
On a lighter note, the mail man we used to have before these irresponsible carriers never did this. Once he retired all of this started happening and I wonder how is USPS training their employees now?
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