I have complained numerous times at the local Post Office about the carrier's failure to deliver mail...
I worked from home so I expect mail from my clients basically everyday, But ive notice on days with bad...
I bought a confirmation of delivery service from the USPS. I consider them charging for a service, receiving money for a service and giving me a receipt explaining what they will do for the money, a legal contract. They accepted money to provide a delivery confirmation on a mailed letter.
Now they say they have no record of my letter ever being delivered - or ever being mailed for that matter. After many phone calls, I was told they could give me no confirmation that my letter was delivered. So I paid them for a service that they could not provide.
On 2 separate occasions, I called them and was told I would receive a return call on the next business day. I have never heard a word back from them. I feel this whole place is run by "Newman"!
What are my rights here? At the very minimum, I should receive my money back.
my complaint has to do with the USPS charging me extra for my mail. the town of Wanette does not have home delivery service. but i can not receive my mail;ie bills or letters, unless i pay for a po box. if a letter is legally sent to me i can not receive it. i live within the city limits, 2 blocks from the post office. if i lived outside the city limits the mail would be delivered to my home/business, free. in contacting the usps i'm given the address for the post office, which i know, in turn tells me that's just the way it is if i want my mail. to me, this amounts to extoration. the usps articles 4.2.1 and 4.6.2 state that i fall under "group E" because i am denied home delivery.
It was last April when my husband decided to respond to an artical posted in the newspaper for the United States Postal Services. The artical was for study materials, the Postal Battery Exam Booklet. He paid $130.00 for the book. He registered for an exam online then waited. After a few months he recieved another job. He then called the number provided on the booklet to recieve a refund that was said to be 100% refundable. The number [protected] when dialed says the number you have dialed is invalid. To say the least we are EXTREMELY UPSET and want our full $130.00 REFUNDED to us. I don't know who responsible but for others out there beware it's a SCAM!!!
I ordered a portrait for over $50 and it was sent to me via the USPS. The portrait was sandwiched between two thick pieces of corrugated cardboard and placed in an envelope that bore a name indicating that a portrait was inside. Despite all of this, the inept mail carrier on our route saw fit to bend the package in half lengthwise and cram it into the mail box shredding and creasing the contents. When I went to the Stokesdale post office the post master there said that if there was no insurance on the package and if it did not say 'Do not bend' the postal carrier was allowed (ALLOWED!) to do this. So, apparently, if you don't give postal carriers specific instructions they are allowed to shred and abuse your mail and the USPS does not feel obligated in the least to hold their mail carriers accountable. With the cost of stamps and sending packages through the postal system I think they have a LOT of nerve hiding behind policy in such an appalling manner. There is right and wrong and then there is the USPS.
paid $17.00 to have an EXPRESS MAIL, time sensitve letter delivered before 3pm on 5/5/09. recieved in my mail...
I set up shipping a camera from CT to my daughter in Vancouver BC Can with our local Post Office. While watching the tracking, the camera made the 70 miles to JFK Airport and was promply stolen BY USPS PERSONNEL! No one really cared at USPS (like it happens on a regular basis). I shipped another camera to my daughter via UPS and she recieved it in 5 days. Oh yeah, it took 5 months to finally get the the insuance because they thought I was trying to SCAM THEM! Save yourself lots of time and money...use UPS.
I live in Wilmington, Delaware and some idiot that works for the post office decided that it was fiscally...
I purchased a package on Ebay without a choice of delivery options and forced to use USPS Parcel Post delivery and paid for insurance, tracking and signature confirmation. The package was shipped from Indiana on 04/01/2009. It has been 15 days and it has not arrived. I called the USPS customer service and they relayed the expected delivery time was 04/08/09. On 04/10/09, I called USPS again and they stated I should wait until 4/13/09 & call back to file a Complaint. I called my local post office also to track the package and they could not locate the package either, telling me that it should take 30 days because of the downsizing, cutback in staffing and skeleton crew in CA. When I called back USPS again today to verify if these issues exist, they simply state it should take 10 business days as projected on their website. Well obviously its past 10 working days and I can't seem to get a real answer for the simple facts of Snail Mail. So economy issues or not, we the public should be informed of possible delays &estimated delivery time frames of 10-30 days not 10 days!
My mailman, Edward J Pavlik Jr, has repeatedly refused to deliver all correctly addressed mail to my address for years. After numerous complaints to his supervisors and providing proof of my accusations, I haven't gotten any relief from this monster. Now he has taken it upon himself to personally retaliate and take matters into his own hands.
He actually physically attacked me while on the route and continually damages and destroys mail that he does deliver. I have watched him deliver large mail pieces by standing at the curb and throwing it at mine and my neighbor's houses. I took him to court over the attack and was granted a Temporary Restraining Order because he testified, under oath, that he did indeed attack me, twice! What's even worse is that a representative from the USPS was present and heard his testimony and yet, they allow him to continue delivering some mail to my address.
No wonder the USPS is losing money. Their service is HORRIBLE! Why is this monster allowed to still keep his job if he can't do it right???
I would like to know how they are getting away with fraud. Basically they are stealing money. The material is outdated and due to some personal things I am not even eligable to take exam. Someone needs to take legal action so we be can refunded our money. are there any lawyers reading this who would like to file a class action suit? I can"t even reach them on the phone.
Today, I went to the post office down on Sutter to apply for a new passport. I was told at the Chinatown post...
When someone sends mail and makes a small mistake on the addresss the post office keeps it for awhile than sends it back. We have less than 400 people in our small town. our PO number is 332 and if a person makes a small mistake and writes 323 or 322 the PO person holds it for days than sends it back. We were waiting for a doct0rs prescription so we ask & they had it. People seem to make the same mistake. I don't know why this happens. The PO writes on the envelope sometimes when this happens and puts it in our box than other times they send it back. It is always a different person making the same mistake. The employees complains to us but people just makes mistakes. The employees gets upset if the street address is in the wrong place. I try to teach people to write our address right. I am upset with the 2 employees that work at the small Yankeetown branch. What happen to the mail always gets through? Barbara Lewandowski PO Box 332 Yankeetown FL. 34498. THank You
The homeowners association where I live has a policy of head-in parking only. This policy was put in place for very practical reasons as there have been cases where fires have been started in pinestraw from vehicles that back into parking spots due to hot exhaust pipes or sparks. The USPS refuses to abide by this policy and when I spoke to the mail delivery person about this, his response was that USPS regulations supercede safety concerns. Their policy is just plain wrong, and the arrogance of the mail delivery person did not leave me with a very good impression of USPS employees.
US Postal Service Post Master Mar. 20, 2009
925 Bering Sea Beach
Nelson Lagoon, AK [protected]
I am making a formal complaint and solution suggestion to improve mail service in the community of Nelson Lagoon.
Nelson Lagoon has 3 mail days per week, Tue., Fri., and Sun. On these days, the Post Office Clerk is only scheduled to open the Post Office 10am-12pm to 1pm-3pm.
Peninsula Airways Inc., our Postal Carrier is scheduled to fly on these days weather permitting.
Weather is a key factor in the arrival of mail. If it doesn’t come in on the scheduled mail day, it is bumped to the following day and so on. If the mail does not arrive on a scheduled mail day, the Post Office is not opened until the following mail day,
NOT THE NEXT DAY BUT THE NEXT SCEDUELED MAIL DAY!
So in reality we can go as long as four days without mail if it comes in the day after it is scheduled to do so, or can simply come in on a scheduled day after the Post Office is closed. On top of the worst mail service in the country, we have an additional four days to wait!!! Have you ever gotten bills from credit cards and others that were
PAST THE DUE DATE
because of mail service? Probably not! It happens in Nelson Lagoon
once a month. That might not seem like a lot, but in 12 months, on an average a one $25 late fee accumulates into $144/person a year, multiplied by no less than 30, TAX PAYING, US CITIZENS could possibly = $4320.00. These companies don’t care if your mail is slow but I guarantee you that they want their late payment fee. In reality, Nelson Lagoon Citizens
each year in late fees due to poor mail service.
THE CURRENT SYSTEM DOES NOT WORK!!!
Personal mail boxes are accessible but do not accommodate packages. The only solution without changing contract amounts would be to re-adjust the Nelson Lagoon Postal Hours. This has been proven to be the case. Most recently when an alternate Postal Clerk ran the Post Office for a month, she, without changing amount of hours paid, opened the Post Office every weekday and a short 15 min opening on Sun. More often than not, mail does not arrive on scheduled mail days due to weather.
I propose to change the Post Office Hours as follows:
Mon.-Fri. 1-3 am. 5 days a week with the additional 2 hours left over in reserve for a short term opening on Sat. or Sun., depending on mail availability.
It only takes a 15 min opening on Sat or Sun. if mail arrives.
THIS WILL ENSURE THAT THE MAIL WILL BE ACCESABLE FOR OUTGOING AND INCOMING MAIL. MAIL DELAYS DUE TO WEATHER WILL NOT BE A MAJOR CONCERN AND WILL NOT BE AGGRIVATED BY UN-NESSESARY CLOSERS DUE TO POOR POST OFFICE HOUR SCHEDULING.
SHORT OF OPENING A NEW POST OFFICE BRANCH FOR NELSON LAGOON WITH ITS OWN ZIP CODE AND AIRPLANE SERVICE EVERYDAY, IT IS THE ONLY LOGICAL SOLUTION.
I DO WANT TO EXPRESS THAT OUR POST OFFICE CLEARK IS FULFILLING HER CONTRACT AND ABIDING BY THE RULES MADE UP BY THE US POSTAL SERVICE. WITH THE CURRENT POST OFFICE HOUR SCHEDUEL SHE IS NOT OBLIGATED TO OPEN THE POST OFFICE FOR ANY TIME OTHER THAN THE HOURS SPECIFIED.
This is the first and last time i'm using USPS! USPS picked up 6 packages fm my residence on 13 Mar 09...
Mail carrier is getting our mail mixed up on Holmes Street in Tallahassee, FL.IMy address is:2030 Holme...
I just wanted to say that I have always wondered if the Post Office is a government agency. Well my question was answered when I read that the postage rates are increasing again. First of all, I consider the system an office rather than an entity that provides a service of any kind. I am sure that you will all agree, we can get better service from a communist than we get from the post office, therefore I refuse to acknowledge them as a postal service. We are getting screwed again by a government agency that is raising their prices and not doing their jobs. I called the post office this morning and talked to a very nice lady that did her best to answer my question which was 'IS THE POST OFFICE A GOVERNMENT AGENCY?' Strangely, she put me on hold and I guess went to someone else to get the answer. When she came back on line she told me that the post office is a government agency. I thanked her for the information and let her go. I just wanted to tell everyone that the giant mystery is finally solved. THE UNITED STATES POST OFFICE IS INDEED A GOVERNMENT AGENCY and is run by the same group of crooks that have been running our country and gotten us in trouble. The same greedy suckers that reward instead of punish big business for screwing the consumer. Anyway, we still will not get any SERVICE from the post office. Have a wonderful day now and get to the post office to buy the extra .02 cent stamps that you will need to use your .42 cent stamps that you just bought two months ago.
I mailed Christmas packages later than I expected. It was December 31st 2008. Around there. 2 out of 3 were fragile and expensive, those were insured. The one I know was not, but was the only one recieved. I complained to them about it, & its like they didnt care. There was no note at my household, no " return" packages. I believe someone stole it or either lost it. & they say I cant complain about it!! I spent over 500 dollars on those items, they need to do there jobs. Im fixin to sue.