CB Banks US Bank Complaints #2-21

US Bank review: wouldn't provide my credit card number

Katharina Saghi of US

Feb 20, 2026 5:29 pm UTC

Verified customer

Featured review

Absolut THE worse customer service !
I have had a mortgage with you for over 10 years, open a CC with you so I can pay for homeowner insurance for said property.
Go into your branch office in Burlingame with my Real id asking for the account number for said CC. Im told I can only get it if I download the app. Download your stupid app.to find out without my CC. # I can't access the credit card # .

Claimed loss: Late fees

Desired outcome: CC # plus restitution

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US Bank Contacts

US Bank phone numbers

+1 (513) 632-4141

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Cincinnati Metro

+1 (303) 585-8585

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100%
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Denver Metro

+1 (414) 765-4636

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Milwaukee Metro

+1 (314) 425-2000

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St. Louis Metro

+1 (503) 401-9991

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International Collect Calls

+1 (800) 365-7772

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Home Mortrage

+1 (800) 242-1200

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Existing Student Loans

+1 (800) 285-8585

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Lost & Stolen

+1 (612) 659-2000

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+1 (800) 872-2657

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14%
Confidence score

Customer Support

+1 (844) 266-5789

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US Bank emails

usbank@usbank.com

100%
Confidence score: 100%

Support

US Bank address

800 Nicollet Mall, Minneapolis, Minnesota, 55402, United States

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