The complaint has been investigated and
resolved to the customer's satisfactionResolved Green Dot Aka Columbus Bank And Trust — unlawful holding of funds ($3000)
resolved to the customer's satisfaction
I filed a dispute concerning non-receipt of an item I had ordered. Apparently this gives green dot the right to hold my current balance of funds and my direct deposit amounts (Totalling approximately $3000). What!!! I get ripped off and somehow that gives them the right to keep my money!!! I am a single mother of 4 and they have every dime I have to my name held. I can't access it — there's never a supervisor there to speak to — i'm always told to wait for a "call back from the person I need to speak to". Does anyone at this place ever show up for work and how is it legal to hold my money!!!
What do I do!!!