US Bankvisa gift card

K
This review was posted by
a verified customer
Verified customer
Review updated:

My mother had purchased several gift cards for me. On the back of the card, apparently is a disclaimer that the bank can steal your money that you paid for to use as a gift card. Gift cards are just that - money to be given for a gift that you already gave the funds to the bank to buy and give a gift card to someone. Why would anyone have the right to deduct money from it.

Now we aren't using a bank and they got the money for the card when purchased... no account fees' no maintenance, just a card with the gift money on it.

So, the tiny and I mean tiny print on the back states that this bank states that they will take out money each month not used. so by the time you use it, there's nothing on the card. My mother paid for the card, and the bank kept it ALL - ( and remember when purchased it comes in side a cover so you can't even see the back)

so, actually consumers are simply purchasing VISA gift cards, and donating all money to a bank - no person will ever use it.

She purchases them and then hands to those of us, when she forgets a present. Gosh I'd hate to think what monies she's paid cards for - that no one has benefited from.

I think this type of Gift Card is fraudulent pure fraud

I try to call the number on the card - it's invalid
I try to contact anyone at US Bank, Nothing
I put in the gift card number - it's invalid.

How many people has this been done to? Please please help me.

I would like a response and would like this to stop so others do not get hurt.

visa gift card

Responses

  • Ke
    K El Jun 11, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I don't know what you mean what is my attitude toward complaint.
    My attitude about my complain? someone is using gift cards to take money from people just trying to give gifts. The cards have already been paid for.. and are to be used as gifts. when someone tries to use them and the bank listed on the back - us bank takes all the money off the card.. do you think that's fair? my mom has purchased a lot of these cards, and thinks the gifts she is giving someone is legit. The cards have no money on them so my mother is just paying for a gift card and then when someone tries to use the "gift" - there is nothing there. I believe that us bank needs to put all the gift money back on the card. that is the only legitimate and legal way to proceed. Those are gift cards, not bank cards subject to bank terms? help me please

    0 Votes
  • Wine Is Good Jun 12, 2016

    The bank does not take any maintenance fees until at least 30 days after purchase. This information is listed on the packet when you buy it, and the print is not that small at all. Every, I mean every single bank backed gift card works exactly the same way. The only way to avoid fees is to buy a store use gift card.

    2 Votes
  • Wine Is Good Jun 12, 2016

    This explains why bank issued gift cards have fees:

    http://www.giftcards.com/gcgf/do-giftcards-have-fees

    2 Votes
  • Me
    Me Mi edio Jan 19, 2017

    Same problem... my us account is still active (all 5 of them) no closed accounts. but card is saying invalid. this was a gift from us bank. cons come all shapes and sizes!!!

    0 Votes
  • De
    Dennis K. Gill Aug 16, 2020
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a Prepaid Gift Card (U.S. Bank prepaid gift card) two days ago. The amount on the card was $100.00. I attempted to use the card about one half hour after I purchased it. The card was declined. I went to the web site (Prepaidgiftbalance.com) and followed the instructions to activate the card. I attempted to use the card and it was declined. I called the phone number on the back of the card and verified the available balance. The card was still declined. I called the customer service number and spoke with a representative. He told me the card was okay, but that if a vendor asks for customer info (name, address, account #) the bank will decline the card because they do not give out such info on prepaid cards. I called the vendor and their technical support asked me to try the card. I tried the card a few time and the transaction cleared. (same vendor as before). About one half hour later I tired again and the card was declined. I called U.S> Bank customer service and was told that my card had a 24 block placed on it because I exceeded the maximum "transaction attempts" (20). I was told this information is in the terms and conditions. I asked where I could find it and the representative could not say. I waited 24 hour and using the same vendor I was able to get 2 transactions to clear. The card was blocked again. I called U.S. Bank customer service and was told the card was blocked again and I must to wait another 24 for the block to be removed. I am not happy!!! I will ever purchase a U.S> Bank Prepaid gift card again! Never had this issue with other prepaid cards.

    0 Votes

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