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US Bank / US Bancorplost title

1
B Sep 13, 2018

I paid off my auto loan on or about July 27. I first called US Bank to ask where by title was on August 6 or 7, and was informed that it would be sent out soon. On August 24 I still had not received the title, and called again. I was informed that there was some kind of mix-up and no one requested my release of title. At that time I was told that my title would be mailed in 3-5 days. Today, September 13, I still have not received my title, and was told by a loan banker that it was sent out on August 13 and that I should check my mail or go get a replacement from the DMV. I need US Bank to solve this issue and send me a clean title.

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